5:20 pickup time and when I get there at 5:20 they haven’t even started yet. Why even have us select a pickup time if it’s gonna take 40 minutes? They always prioritize people in line.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Top Review
I love their salad but without the vinegar, it's like any salad. I have came back the last three weeks and they still said either the machine is broken or they ran out. The excuses didn't match, if the machine is broken, should be no vinegar to run out. The cashiers always said they don't have it. One time, one lady was nice enough to go to the back and found two vinegar dressings for us right after the cashier said they don't have it. The next day we had the same problem, we politely ask someone else besides the cashier to check then she won't let her. Her name is Daiso or Daisy.. the manager's name Charles, he just covered for her, not solving the problems. He just didn't care. He came out for the kitchen, looked serious and angry like we did something wrong, put two hands on the cashier and asked us what is the problem in a very impolite way possible. What the heck, we just want to buy food.We can't come back until we know there is vinegar dressing.After covid, everything change, the food is less, expensive, now service is terrible. We will copy and paste this to the chipotle corp website to see what they can help. Some one needs to go down here to Mira Mesa location to fix the lies.
Atmosphere: 2
Food: 3
Service: 1
Top Evaluations
The salad is no longer has its taste. The chicken taste like vegan food.The portion has too much rice and little chicken.Everything is extra charge.Used to be my fav, what happened???
Atmosphere: 2
Food: 1
Service: 1
Karolina Sanchez Sotelo
Cas and Sam were so amazing, I go to Chipotle so often and this was by far my favorite location! Employees are so welcoming, the portions are good and overall the food tasted really good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips
Sasa Tripathy
Good location
Becky Monson
The staff were super helpful and watched out for me and my family. I love the carnitas too! What more could you ask for?
Atmosphere: 5
Food: 5
Service: 5
Weiting H
This place used to be our go to Chipotle and now things just went down the hole from some point last year, food was so bad the most recent order i had a mouthful of pure salt in the chicken and everything else was tasteless. The employees there give you the smallest portion any chipotle has ever offered with a big smile like everything is ok. Is this some type of prank?
Atmosphere: 3
Food: 1
Service: 2
auri
Whoever makes the online orders to go bowls IS THE BEST. They always fill it up to the brim, even when I get a basic bowl. The best portion size Chipotle in San Diego in my
Atmosphere: 5
Food: 5
Service: 5
Michael Meader
I wouldn’t waste time ordering pickup. They take 30 minutes to realize there is an order and another 10 to fulfill it. Just walk in and order it, you could order 4-5 times before the to-go order is finished. Crazy slow service, and this is on a
Atmosphere: 3
Food: 5
Service: 1
A A
Worst chipotle location.1. Cold meat. Their food warmer wasn’t working or something, the food was cold on the first bite while dining there, literally eating cold food 60 seconds after it was scooped out.2. Low quality meat, tons of fat and chewy pieces, was not good.3. Mild salsa had way too much salt in it. What happened to measuring ingredients?They need to taste the food they’re prepping to make sure it is edible.
Such a bad experience today at chipotle's. Got to the counter because they didn't put salad dressing in the bag when it was asked for. When I got to the counter the two associate's behind the counter did even acknowledge me, were in the middle of a conversation, and cursing back and forth t each other, "what the f..."I skipped over them and told the front counter that they had forgot the salad dressing for my meal. Instead of apologizing and just getting some salad dressing they said "well you should have asked for it in the order". Like I'm sorry. Train your associates to have some customer service skills.
Kristopher K.
Asked for steak gave me like five pieces and when I asked for more she had the audacity to ask me if I wanted double, I said no and she gave me one extra piece. Only reason it's two is because manager gave me a side of some steak.
EHoss 427
Was open late and had enough food to serve us. The manager was very kind and hospitable. Best chipotle I have been to in San Diego.
5:20 pickup time and when I get there at 5:20 they haven’t even started yet. Why even have us select a pickup time if it’s gonna take 40 minutes? They always prioritize people in line.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
I love their salad but without the vinegar, it's like any salad. I have came back the last three weeks and they still said either the machine is broken or they ran out. The excuses didn't match, if the machine is broken, should be no vinegar to run out. The cashiers always said they don't have it. One time, one lady was nice enough to go to the back and found two vinegar dressings for us right after the cashier said they don't have it. The next day we had the same problem, we politely ask someone else besides the cashier to check then she won't let her. Her name is Daiso or Daisy.. the manager's name Charles, he just covered for her, not solving the problems. He just didn't care. He came out for the kitchen, looked serious and angry like we did something wrong, put two hands on the cashier and asked us what is the problem in a very impolite way possible. What the heck, we just want to buy food.We can't come back until we know there is vinegar dressing.After covid, everything change, the food is less, expensive, now service is terrible. We will copy and paste this to the chipotle corp website to see what they can help. Some one needs to go down here to Mira Mesa location to fix the lies.
Atmosphere: 2
Food: 3
Service: 1
The salad is no longer has its taste. The chicken taste like vegan food.The portion has too much rice and little chicken.Everything is extra charge.Used to be my fav, what happened???
Atmosphere: 2
Food: 1
Service: 1
Cas and Sam were so amazing, I go to Chipotle so often and this was by far my favorite location! Employees are so welcoming, the portions are good and overall the food tasted really good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips
Good location
The staff were super helpful and watched out for me and my family. I love the carnitas too! What more could you ask for?
Atmosphere: 5
Food: 5
Service: 5
This place used to be our go to Chipotle and now things just went down the hole from some point last year, food was so bad the most recent order i had a mouthful of pure salt in the chicken and everything else was tasteless. The employees there give you the smallest portion any chipotle has ever offered with a big smile like everything is ok. Is this some type of prank?
Atmosphere: 3
Food: 1
Service: 2
Whoever makes the online orders to go bowls IS THE BEST. They always fill it up to the brim, even when I get a basic bowl. The best portion size Chipotle in San Diego in my
Atmosphere: 5
Food: 5
Service: 5
I wouldn’t waste time ordering pickup. They take 30 minutes to realize there is an order and another 10 to fulfill it. Just walk in and order it, you could order 4-5 times before the to-go order is finished. Crazy slow service, and this is on a
Atmosphere: 3
Food: 5
Service: 1
Worst chipotle location.1. Cold meat. Their food warmer wasn’t working or something, the food was cold on the first bite while dining there, literally eating cold food 60 seconds after it was scooped out.2. Low quality meat, tons of fat and chewy pieces, was not good.3. Mild salsa had way too much salt in it. What happened to measuring ingredients?They need to taste the food they’re prepping to make sure it is edible.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Such a bad experience today at chipotle's. Got to the counter because they didn't put salad dressing in the bag when it was asked for. When I got to the counter the two associate's behind the counter did even acknowledge me, were in the middle of a conversation, and cursing back and forth t each other, "what the f..."I skipped over them and told the front counter that they had forgot the salad dressing for my meal. Instead of apologizing and just getting some salad dressing they said "well you should have asked for it in the order". Like I'm sorry. Train your associates to have some customer service skills.
Asked for steak gave me like five pieces and when I asked for more she had the audacity to ask me if I wanted double, I said no and she gave me one extra piece. Only reason it's two is because manager gave me a side of some steak.
Was open late and had enough food to serve us. The manager was very kind and hospitable. Best chipotle I have been to in San Diego.
Atmosphere: 5
Food: 5
Service: 5
I did not like.
Atmosphere: 1
Food: 1
Service: 1
Best burrito I’ve had at any chipotle !
Atmosphere: 5
Food: 5
Service: 5