Chipotle Mexican Grill

stuffed my burrito. thanks

Atmosphere: 4

Food: 4

Service: 5

Very small portions

Atmosphere: 2

Food: 1

Service: 2

Ordered chicken. Got charged for steak.
Asked the counter to double check my food and they didn’t even open my food but just checked what they had wrote on the lid “it’s steak sir”.
I go back to my car and open the bowl and check,, it’s chicken. Wtf. I go back in and complain and finally they change my food. Wasted 1 hour in chipotle just to get my food right. Won’t go back to this place ever. Have some respect toward customers

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Burrito Bowl

Usually not packed. Even if it is packed the line flows through quickly. Very rarely does it feel backed up

Atmosphere: 4

Food: 4

Service: 5

Came in @10:35, everyone was just looking at me attic there for 15 minutes & no one even acknowledged that I was there or offered to take my order. I eventually left without any service even though there were about 10 people working.

Atmosphere: 1

Food: 2

Service: 1

I got food poisoning from this branch on 1/28

Atmosphere: 1

Food: 1

Service: 1

2 times in a row that our online orders were missing items.

Food: 1

Service: 1

Excellent customer service! I find Chipotle to be like Starbucks... Better know exactly what you want when you get to the counter, but it wasn't like that at all... Super friendly! The food was marginal at best, certainly not great. I'm from Colorado and therefore required to love Chipotle, but as a pescatarian... Just not for me.

Atmosphere: 4

Food: 2

Service: 5

The staff were very slow. There was no acknowledgment to the customers about the crazy wait. The women’s bathroom faucet was broken.

Atmosphere: 1

Food: 2

Service: 2

Haven’t had a Chipotle burrito in a long time. Decided to stop by for a late dinner before a local concert. The ingredients were fresh and limited-time chicken pastor was tasty. But overall I feel like Chipotle burritos kind of lack flavor and are sorta bland. Though the ingredients seem good, this can’t exactly be categorized as Mexican food. It’s just…very average.

The staff were friendly, service was good, and the place was pretty clean. No real complaints or issues on the service/atmosphere side. I think I just found out I’m not that big of a Chipotle fan in general.

Update: Came back tonight—first visit to Chipotle in months. Their outside dining area is pretty sad looking, it’s one meta table under and umbrella. I ordered a chicken burrito with black beans, white rice, fajitas, pic de gallo, guacamole, and sour cream. The burrito was pretty good, though I still feel like Chipotle kind of misses the mark in terms of flavor. The meat just doesn’t taste like much for some reason. My friend had a steak bowl and enjoyed it after pouring the medium green salsa over it. Overall, still a 4/5 for me.

Atmosphere: 4

Food: 3

Service: 5

I order from here often. Usually, it's good. However this time it was totally inedible because my food was so salty. Someone didn't follow the recipe or spilled a box of salt in to the rice or beans or meat. I could not eat it. Threw it away. When I called Chipotle to inform them, there was no option to talk to someone in real time. Not at the store and not even at customer service. So, I contacted UberEats through the app. There was no option to tell them the problem. I was inky able to say that there was "a food quality issue" or that I "didn't like the taste". No refund for that I guess. I wonder how many other people are getting inedible food right now because there is no way to tell them they spilled the salt.

Atmosphere: 4

Food: 1

Service: 1

Tried to order a burrito online, but Uber Eats does not give an option to add extra cheese. However, my primary issue is that there is NO way to contact the store, or relay a message to the folks working there. $71 fit just burrito, chips, and a couple juices; tip included. May be the last time I order from Chipotle anywhere. Horrible customer service, at a corporate or big picture level.

Service: 1

great food yet affordable, ingredients feel fresh and tasty.

Atmosphere: 4

Food: 5

Service: 4

This Chipotle seems to always be short on items when it’s close to closing time. They are not fully stocked and will need to substitute or make items as they are already closing around 9pm but the store is open until 10pm.

Atmosphere: 3

Food: 3

Service: 3

Food was good (pico was a bit spicy)
Service was good not much interaction just straight forward with taking my order
Atmosphere was clean and quiet no music playing loud and the customers spoke in hush tones

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pinto or Black Beans, Steak Bowl, Tacos