Horrible the workers spent 10 minutes wasting time just talking to each other
Atmosphere: 1
Food: 1
Service: 1
El zurdo Camoraneci
They put more technology on and lay off more workers. I hate that the screens are for dispatch, only one then I have questions and nobody helps me because there are not many staff.
Atmosphere: 1
Service: 1
brave mbano
elegance
Atmosphere: 5
Food: 5
Service: 5
Wendy Pickford
Terrible. I ordered through the touch screen on counter, I paid and the order never got processed. I had to ask a young lady to check my order and it was as if I never even placed the order. I had my receipt on hand, the kind young lady was able to give me my order after checking the receipt which I do appreciate but check your computer systems if you have people place orders through a screen in the store. Otherwise bring back the humans to take the orders. Thank you
Atmosphere: 1
Food: 2
Service: 2
Alexander Nelson
Only have 2 people working. Waited 12 minutes while no one else was in line. Why would a donut shop in the middle of downtown have only 1 person working the front?
Major attitude problems, too. Waiting long is bad enough and then it's that too? They are really angry here. And out of cookie dough coffee.
Atmosphere: 1
Food: 5
Service: 1
Mauricio Polanco
Quick and courteous service did not use the self serve kiosk.
Atmosphere: 4
Food: 5
Service: 5
Sam Caraballo
I've been here twice recently and the workers both times have been rude as hell. Both times has been an unhappy woman. Don't work customer service if you can't be nice to people.
Chelsea Sharp
Could not customize items on the self serve kiosk, asked an employee who told me someone would be over to help and no one ever came over to help. Employees were just standing behind the counter talking to each other.
City High
These guys were so busy this morning but short staffed. my food was a tad overcooked HOWEVER, my coffee was delicious! If you are in a super hurry, order ahead via the app! And don’t forget to tell them thank you! 😊 the guy with the beard was so patient, he repeated himself multiple times to please use the kiosk if paying with a card, bc customers do not listen nor give grace to fast food workers busting their tails to get them their orders. I would have def been irritated if I was him but he maintained a pleasant attitude and for that I will continue to come to this location. To fellow customers: please remember that we are all just trying to survive in this life!
They only serve donuts. I was sad.
Atmosphere: 4
Food: 3
Service: 5
Horrible the workers spent 10 minutes wasting time just talking to each other
Atmosphere: 1
Food: 1
Service: 1
They put more technology on and lay off more workers. I hate that the screens are for dispatch, only one then I have questions and nobody helps me because there are not many staff.
Atmosphere: 1
Service: 1
elegance
Atmosphere: 5
Food: 5
Service: 5
Terrible. I ordered through the touch screen on counter, I paid and the order never got processed. I had to ask a young lady to check my order and it was as if I never even placed the order. I had my receipt on hand, the kind young lady was able to give me my order after checking the receipt which I do appreciate but check your computer systems if you have people place orders through a screen in the store. Otherwise bring back the humans to take the orders. Thank you
Atmosphere: 1
Food: 2
Service: 2
Only have 2 people working. Waited 12 minutes while no one else was in line. Why would a donut shop in the middle of downtown have only 1 person working the front?
Major attitude problems, too. Waiting long is bad enough and then it's that too? They are really angry here. And out of cookie dough coffee.
Atmosphere: 1
Food: 5
Service: 1
Quick and courteous service did not use the self serve kiosk.
Atmosphere: 4
Food: 5
Service: 5
I've been here twice recently and the workers both times have been rude as hell. Both times has been an unhappy woman. Don't work customer service if you can't be nice to people.
Could not customize items on the self serve kiosk, asked an employee who told me someone would be over to help and no one ever came over to help. Employees were just standing behind the counter talking to each other.
These guys were so busy this morning but short staffed. my food was a tad overcooked HOWEVER, my coffee was delicious! If you are in a super hurry, order ahead via the app! And don’t forget to tell them thank you! 😊
the guy with the beard was so patient, he repeated himself multiple times to please use the kiosk if paying with a card, bc customers do not listen nor give grace to fast food workers busting their tails to get them their orders. I would have def been irritated if I was him but he maintained a pleasant attitude and for that I will continue to come to this location. To fellow customers: please remember that we are all just trying to survive in this life!
Restaurantji Recommends
What's not to like? They do it right. Oceanside has good donut places especially the independents. But Dunkin and Parlor both stand out to me.
NO Public Restroom even for Customers.
🤢
Such a wonderful experience! Thank you so much for your service Isaiah definitely deserves a raise!!! Thank you for being so kind.
It getting ghetto there 😭
,
Poor customer service. The waiting time is long even there are no guests there. If you are in a hurry, just try somewhere else.
Atmosphere: 1
Food: 3
Service: 1
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