It’s 9:42 and they are most definitely closed. Please, update your hours for accuracy, thank you.
Khira Fashions
We go for the Tacos everything we visit the Mission Valley area in San Diego.
Atmosphere: 3
Food: 4
Service: 4
IG Amado
The tables are dirty and the employees have a terrible attitude. The lady made trouble by asking for a sauce. We are very sorry that you are not living the American dream for which you came at all costs, appreciate your work, which is a blessing from God. Don't take it out on customers who aren't at fault, that's why they don't come back.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Half Chicken Meal
Cheryl Johnson
Great staff w/ good customer service, delicious fresh food & super clean restaurant!! This El Pollo Loco location rocks! Keep up the great work y'all! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl, Chips and Guacamole
Mark Croston, Sr.
Always a winner!
Atmosphere: 5
Food: 5
Service: 5
guadalupe valencia gonzales
I couldn't see what they served me and I didn't like that because it's really important to know and see what we're going to eat.
Atmosphere: 3
Food: 3
Service: 3
Roseme W.
Probably will never go back again because of the shit customers service experience of my time in there the keep serving the all green avocado sauce for days I got sick after I eaten the food there twice the lady was rude be careful with the chicken over there in the green sauce no good almost shit on myself after eating there terrible especially Delmar location el Camino real in SD
Hunter Spear
Food was good but the portion sizes for the prices aren’t the
Atmosphere: 3
Food: 5
Service: 4
Cesar G.
if i could give zero stars this would be it. worst costumer service. as soon as my party walked in the cash register lady, Maria C had bad costumer service. ordered a chicken avocado quesadilla wrap. i took a bite and the chicken inside tasted like fish. i asked if i could exchange and the manager said no because i bit it. the tables were all dirty and no one was really here.. would not recommend coming to this location take your money somewhere else.
Went to use an emailed discount. Not expired. Would not work.Plus service was not professional anarchy the coupon issueAnd finally. I had clean the table we used to eat. Not busy, but to busy for staff to be clean and friendly.
Atmosphere: 2
Food: 4
Service: 1
Sid B.
Went here last night. Food was pretty solid but the lady didn't call my number and it had been sitting out for a while.The Hispanic ladies that work there have a horrible attitude for no reason and were just generally rude as soon as I walked in. I had been in line (no others in line) for over 3 minutes before she walked over. Then they all stared me down as I grabbed my food and walked out.I have had bad customer service at other locations in the past. Seems like the horrible employees really bring this chain down when it has more potential. I hope corporate fires these terrible employees.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Half Chicken Meal
Ed Kirkpatrick
Kinda hard to find. Fast food quality. Staff seemed reluctant to provide free
Atmosphere: 3
Food: 3
Service: 3
Eric Flores
waste of my time and travel they were closed early, stay away go elsewhere
Michael Caplan
I recently visited a restaurant that presented concerning hygiene and customer service issues. Upon entering with my pregnant wife and our 4-year-old daughter, we were initially denied access to the restroom facilities prior to placing an order. This decision was eventually reversed following comments from other patrons.However, we encountered unacceptable conditions in the restroom. The toilet paper was soaked, either with water or urine, and the staff refused to provide a replacement. Moreover, they inappropriately suggested that my wife should smell the wet toilet paper roll to assess it.We requested the manager’s contact information to address these issues, but the staff declined to provide this. Consequently, we contacted customer support directly to lodge a complaint. Given the nature of this experience, we chose not to dine at this establishment due to concerns over potential food contamination.This incident raises serious questions about the restaurant’s adherence to basic hygiene standards and customer service practices, suggesting a need for an investigation into their operations.
I wish the tables were cleaner and not so
Atmosphere: 3
Food: 5
Service: 4
It’s 9:42 and they are most definitely closed. Please, update your hours for accuracy, thank you.
We go for the Tacos everything we visit the Mission Valley area in San Diego.
Atmosphere: 3
Food: 4
Service: 4
The tables are dirty and the employees have a terrible attitude. The lady made trouble by asking for a sauce. We are very sorry that you are not living the American dream for which you came at all costs, appreciate your work, which is a blessing from God. Don't take it out on customers who aren't at fault, that's why they don't come back.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Half Chicken Meal
Great staff w/ good customer service, delicious fresh food & super clean restaurant!! This El Pollo Loco location rocks! Keep up the great work y'all! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl, Chips and Guacamole
Always a winner!
Atmosphere: 5
Food: 5
Service: 5
I couldn't see what they served me and I didn't like that because it's really important to know and see what we're going to eat.
Atmosphere: 3
Food: 3
Service: 3
Probably will never go back again because of the shit customers service experience of my time in there the keep serving the all green avocado sauce for days I got sick after I eaten the food there twice the lady was rude be careful with the chicken over there in the green sauce no good almost shit on myself after eating there terrible especially Delmar location el Camino real in SD
Food was good but the portion sizes for the prices aren’t the
Atmosphere: 3
Food: 5
Service: 4
if i could give zero stars this would be it. worst costumer service. as soon as my party walked in the cash register lady, Maria C had bad costumer service. ordered a chicken avocado quesadilla wrap. i took a bite and the chicken inside tasted like fish. i asked if i could exchange and the manager said no because i bit it. the tables were all dirty and no one was really here.. would not recommend coming to this location take your money somewhere else.
Restaurantji Recommends
Went to use an emailed discount. Not expired. Would not work.Plus service was not professional anarchy the coupon issueAnd finally. I had clean the table we used to eat. Not busy, but to busy for staff to be clean and friendly.
Atmosphere: 2
Food: 4
Service: 1
Went here last night. Food was pretty solid but the lady didn't call my number and it had been sitting out for a while.The Hispanic ladies that work there have a horrible attitude for no reason and were just generally rude as soon as I walked in. I had been in line (no others in line) for over 3 minutes before she walked over. Then they all stared me down as I grabbed my food and walked out.I have had bad customer service at other locations in the past. Seems like the horrible employees really bring this chain down when it has more potential. I hope corporate fires these terrible employees.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Half Chicken Meal
Kinda hard to find. Fast food quality. Staff seemed reluctant to provide free
Atmosphere: 3
Food: 3
Service: 3
waste of my time and travel they were closed early, stay away go elsewhere
I recently visited a restaurant that presented concerning hygiene and customer service issues. Upon entering with my pregnant wife and our 4-year-old daughter, we were initially denied access to the restroom facilities prior to placing an order. This decision was eventually reversed following comments from other patrons.However, we encountered unacceptable conditions in the restroom. The toilet paper was soaked, either with water or urine, and the staff refused to provide a replacement. Moreover, they inappropriately suggested that my wife should smell the wet toilet paper roll to assess it.We requested the manager’s contact information to address these issues, but the staff declined to provide this. Consequently, we contacted customer support directly to lodge a complaint. Given the nature of this experience, we chose not to dine at this establishment due to concerns over potential food contamination.This incident raises serious questions about the restaurant’s adherence to basic hygiene standards and customer service practices, suggesting a need for an investigation into their operations.
Atmosphere: 1
Food: 1
Service: 1