Ordered 3 musubi and 2 mac salads, very easy quick order that should of been 5-10 minutes and it took 30.
Atmosphere: 1
Food: 2
Service: 1
Janin Coleman
Good food but the service is non existent. The person who works there looks so bored and unhappy. You can't call in ahead and the food is made to order so it takes FOREVER to receive your food. Working on base with a 30 minute lunch, this location is impossible to order from in such a short time. If you have time to waste, go ahead and stop by.
Atmosphere: 1
Food: 5
Service: 1
Alauna Walker
I normally love L&L, but this one was such a terrible experience. When we first got there, it looked like they were closed because no one was up front. Then, when the girl came to help me, she had an attitude like she didn't want to be there. It took almost 20 minutes to get my food, and then the food wasn't even that good. It was hard to chew and didn't have the flavor like other L&Ls. I'm very dissatisfied and would think that they would do a better job serving people since it is on a military base. So disappointing.
Atmosphere: 1
Food: 2
Service: 1
Sergeant Agres
Onolicious...
Atmosphere: 4
Food: 5
Service: 4
Jack Napier
No wonder people complain. Food is not worth the money or the wait.
Atmosphere: 1
Food: 1
Service: 1
Juan Rodriguez
Careless
Sarah H
We went to order at 2:20pm on a Saturday. We were the only ones in line. It took 30 minutes to get our to go order. Other people got their order before us who ordered after. We only ordered a katsu bowl, korean chicken and a garlic shrimp plate for takeout.Drove all the way home and the garlic shrimp was terribly prepared and nothing like I've been served at any of the other locations. The shrimp were unpeeled, not deveined and fried to a crisp. The shrimp under the peel is hard as a rock. The black vein waste was stuck fried to the shrimp. There was no garlic sauce. It is inedible. I'm incredibly disappointed.
Food: 1
Bryant Dang
The placed looked shutdown because of the lack of lights and people at the front, but somebody came out and helped me. I ordered the chicken katsu curry and it took about 15 minutes to make. While that is a while, they gave me an ABSURD amount of food for $12.99. It would've easily fed 2 people and the stuff was fresh and piping hot. Thank you to whoever gave me that much food. The cashier was also nice, but I didn't get her name :(
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Katsu
drunkolxea
30 mins for a whole lot of
Service: 1
C Rosa
I have visited this place several times, but I was always disappointed by their service. They seemed to be behind schedule and unprepared to serve customers. The food quality was also poor and made me feel sick. I wonder if they used old or improperly cooked ingredients. I think the management should adjust the work hours to make the daily process smoother. This place is on a military base, so I expected a higher standard of work. I hope the management and corporate will intervene and fix the problems before this place gets worse.
I have visited this place several times, but I was always disappointed by their service. They seemed to be behind schedule and unprepared to serve customers. The food quality was also poor and made me feel sick. I wonder if they used old or improperly cooked ingredients. I think the management should adjust the work hours to make the daily process smoother. This place is on a military base, so I expected a higher standard of work. I hope the management and corporate will intervene and fix the problems before this place gets worse.
Atmosphere: 2
Food: 1
Service: 1
Peter Krause
I read many of the OLD reviews and would have agreed with them back then. NOW this is a GREAT eatery. I have returned after 3 year of not eating here to find EXCELLENT FOOD and Service. The new owner and lady who runs this location really has this place top notch now. Three meals in the past three weeks and every one was fantastic. This location is by far the best L&L I have eaten at. KUDOS to the new manager/owner on making this place great. Keep it up !
Atmosphere: 5
Food: 5
Service: 5
Michael Johnson
Took over 30 minutes. Food and service was horrible.
Atmosphere: 2
Food: 1
Service: 1
Jodi Vachon
No flavor in Mac salad, chicken katsu, or katsu sauce. The katsu sauce was watered down, then corn starch added to thicken it. Glue sauce was terrible. Chicken was cooked perfectly, but had no flavor. Very disappointed.
Cody Grist
Similar to the other chain restaurants in Hawaii. The only one i found different was in Laie. My go to for katsu curry fries plate lunch! Maybe 5 million calories, but totally worth it.
Ordered 3 musubi and 2 mac salads, very easy quick order that should of been 5-10 minutes and it took 30.
Atmosphere: 1
Food: 2
Service: 1
Good food but the service is non existent. The person who works there looks so bored and unhappy. You can't call in ahead and the food is made to order so it takes FOREVER to receive your food. Working on base with a 30 minute lunch, this location is impossible to order from in such a short time. If you have time to waste, go ahead and stop by.
Atmosphere: 1
Food: 5
Service: 1
I normally love L&L, but this one was such a terrible experience. When we first got there, it looked like they were closed because no one was up front. Then, when the girl came to help me, she had an attitude like she didn't want to be there. It took almost 20 minutes to get my food, and then the food wasn't even that good. It was hard to chew and didn't have the flavor like other L&Ls. I'm very dissatisfied and would think that they would do a better job serving people since it is on a military base. So disappointing.
Atmosphere: 1
Food: 2
Service: 1
Onolicious...
Atmosphere: 4
Food: 5
Service: 4
No wonder people complain. Food is not worth the money or the wait.
Atmosphere: 1
Food: 1
Service: 1
Careless
We went to order at 2:20pm on a Saturday. We were the only ones in line. It took 30 minutes to get our to go order. Other people got their order before us who ordered after. We only ordered a katsu bowl, korean chicken and a garlic shrimp plate for takeout.Drove all the way home and the garlic shrimp was terribly prepared and nothing like I've been served at any of the other locations. The shrimp were unpeeled, not deveined and fried to a crisp. The shrimp under the peel is hard as a rock. The black vein waste was stuck fried to the shrimp. There was no garlic sauce. It is inedible. I'm incredibly disappointed.
Food: 1
The placed looked shutdown because of the lack of lights and people at the front, but somebody came out and helped me. I ordered the chicken katsu curry and it took about 15 minutes to make. While that is a while, they gave me an ABSURD amount of food for $12.99. It would've easily fed 2 people and the stuff was fresh and piping hot. Thank you to whoever gave me that much food. The cashier was also nice, but I didn't get her name :(
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Katsu
30 mins for a whole lot of
Service: 1
I have visited this place several times, but I was always disappointed by their service. They seemed to be behind schedule and unprepared to serve customers. The food quality was also poor and made me feel sick. I wonder if they used old or improperly cooked ingredients. I think the management should adjust the work hours to make the daily process smoother. This place is on a military base, so I expected a higher standard of work. I hope the management and corporate will intervene and fix the problems before this place gets worse.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I have visited this place several times, but I was always disappointed by their service. They seemed to be behind schedule and unprepared to serve customers. The food quality was also poor and made me feel sick. I wonder if they used old or improperly cooked ingredients. I think the management should adjust the work hours to make the daily process smoother. This place is on a military base, so I expected a higher standard of work. I hope the management and corporate will intervene and fix the problems before this place gets worse.
Atmosphere: 2
Food: 1
Service: 1
I read many of the OLD reviews and would have agreed with them back then. NOW this is a GREAT eatery. I have returned after 3 year of not eating here to find EXCELLENT FOOD and Service. The new owner and lady who runs this location really has this place top notch now. Three meals in the past three weeks and every one was fantastic. This location is by far the best L&L I have eaten at. KUDOS to the new manager/owner on making this place great. Keep it up !
Atmosphere: 5
Food: 5
Service: 5
Took over 30 minutes. Food and service was horrible.
Atmosphere: 2
Food: 1
Service: 1
No flavor in Mac salad, chicken katsu, or katsu sauce. The katsu sauce was watered down, then corn starch added to thicken it. Glue sauce was terrible. Chicken was cooked perfectly, but had no flavor. Very disappointed.
Similar to the other chain restaurants in Hawaii. The only one i found different was in Laie. My go to for katsu curry fries plate lunch! Maybe 5 million calories, but totally worth it.
Atmosphere: 4
Food: 5
Service: 4
Loading...