McDonald's
9871 Aero Dr, San Diego
(442) 372-8530
Recent Reviews
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Everyone is so friendly at this location and the place is always clean. The food is good & they have fast service.
Atmosphere: 5
Food: 5
Service: 5
McDonald's has really gone down hill. The kiosk order system sucks. I'd rather order from a person but no one mans the register up front. Big turn off. Cheeseburger was dry and cold. Didn't enjoy.
Atmosphere: 2
Food: 2
Service: 2
Good service and environment. Why not fix the wifi :)
Atmosphere: 5
Food: 3
Service: 4
Drive thru is hectic when they about to close. use the left side entrance it's quicker.
Atmosphere: 4
Food: 4
Service: 4
Do they not know how to make a lemonade? I just got one today at 8:20 pm and this drink taste like water!
Atmosphere: 2
Food: 1
Service: 4
Ashely was that person !!
Atmosphere: 5
Food: 5
Service: 5
it could have been better
Service: 4
Nice place
There is a lot to unpack with this location. Let me start off by saying that it's in an industrial business area, so traffic isn't crazy as there are several other options for food. We have been going here for close to 7 years now and it has finally got to a point where there will no longer be another visit unless management and staffing is corrected.
My coworkers and I used to visit once or twice a week and would order our food using the mobile app. For whatever reason, it never failed that someone's order wouldn't be correct. It could be something as simple as adding sauce that wasn't supposed to be on the Big Mac. Maybe a cheese burger that came as a hamburger. In the past we would bring it to their attention and the item would be corrected. Now they get frustrated with you or just flat out tell you there is nothing that can be done. Mcdonalds was built on good customer service and correct orders (don't forget the customer is always right). So this has become a problem.
The atmosphere is that of any other Mcdonalds, but this one tends to have dirty tables and a pungent odor in the bathroom. Nobody wants to wash their hands when it smells like a sewer in there.
For these reasons I've chosen to give a low rating. For now, we will continue to go the location on Scrantton which is definitely out of the way but friendly, fresh and clean!
the big Mac somehow tast much better
And they come ask you if you need anything.
Like huh? How is this place 3.9
Restaurantji Recommends
This McDonalds has great costumer service. We use the self service tablet. Food was fast delivered. Employee asked several times how we were doing and I felt that was great.
The manager was very kind and gave us great customer service
God awful
They always get my double cheese burgers No Pickel Xtra Onions add Mac Sauce. Right Other Places don't.
Fries were cold and old at lunch time
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