Went to drive through at 10:45pm and was told after we got in line that they were not taking any more orders for the night. They said they close at 11pm but stop taking orders early. Website says they close the drive through at midnight. Why they would stop taking orders 15 minutes before they close is beyond me. Had to wait in line for other people to get their food because there is only one way in and out. Insane.
Atmosphere: 1
Food: 3
Service: 1
Olga Rivera
The interior and exterior before was better. the food is good though !
Atmosphere: 4
Food: 4
Service: 4
William Sage
Fantastic service at the drive thru window
The food was exactly what you expect from McDonald’s. Nuggets, sandwiches, and value menu items. Nothing surprising and that was exactly what we were looking for. It was fresh.
What really stood out to me was the customer service. There was a gentleman at the first window named Sidél, and he had a pin that said “Employee of the Month.” It was well deserved. He noticed that we qualified for a discount and kindly explained how we could save 20 percent on our order. He easily could have let us move along but instead spent the extra few seconds to make sure we got the best deal.
When I mentioned how great he was to the person at the next window, they smiled and jokingly said, “That’s our uncle,” which made the whole interaction even more funny and memorable. It is rare these days to come across someone who takes that kind of pride in their work and treats every customer like they matter.
This was the kind of experience that makes you want to come back.
Food: 3
Service: 5
Vanessa V
Waiting in the drive through for about 10 minutes till we drove up the window for them to say the are close but here (google directions) it say drive thru closes at 12am
Atmosphere: 1
Food: 1
Service: 1
Walker White
Absolutely horrible. They're stingy, unhelpful, and they don't even let you dine in.
Service: 1
Evan Wade
Way overpriced. $1.39 for a slice of cheese. My usual order was several dollars more than it is at other locations. $10 for a sausage biscuit meal. Used to cost me $3 and some change…
Why does McDonald’s price gouge up to 3X its original price?
They try to ring up order items separate here, to up the price even more. It was well over $10 for one biscuit meal before I spoke up.
Atmosphere: 1
Food: 1
Service: 1
Design Lab East
Indisputably the worst McDonald’s location in the entire San Diego area. The concept of a walk up window and drive-through only might benefit the owner who I believe owns the Midway and Del Mar locations and don’t use this type of format for themselves because they’re rich snobs, who I actually met in Del Mar and I can tell you personally they’re the elitist types from that area. Takes forever to get someone to answer the window. If the orders wrong takes forever for someone to answer the window. If you need to get extra napkins or a straw or anything else takes forever for someone to answer the window. The food quality at this location is also questionable, such as my apple pie served well past the expiration time, the french fries are overly salted. It’s a poorly run location with a bunch of kids operating it. It’s a complete joke and I’ll never come to this restaurant again or support any other two or three locations in this area.
Atmosphere: 1
Food: 1
Service: 1
American Flag
Great place to grab a quick bite to eat.
Atmosphere: 5
Food: 5
Service: 5
Dani Lloyd
This place forgets food so often. We got home today to discover we were missing two orders of fries and an order of chicken nuggets, which led to a huge argument between my kids.
Never open when they say they are. Rude workers. Waist of time. Why say 24/7 and have no one in there working at all?
William Connard
50/50 chance they will get the order right. I always order from the mobile app and they only get the order right half the time.
Always leave something out.
Double check your order or you’ll get home without items you ordered and paid for.
Atmosphere: 5
Food: 4
Service: 1
Aaron Yancy
It's rare I care to leave a review but this McDs is very special. The staff are all very miserable and resent each customer. They also can't figure out how to post when they're open but I imagine that's a feature of the staff curtw tly working there.
Atmosphere: 1
Food: 1
Service: 1
Scott Deschenes
I don't like all these McD's getting rid of the lobby. This particular McDonalds has a habit of forgetting items. The other day they forgot my wife's cheeseburger. I went back to get her one and feed my daughter and they charged me for nuggets I didn't order, and the bun on my wife's cheeseburger felt frozen in the middle. As expensive as fast food has gotten, the quality sure has gone downhill. BK here I come!
They never have my order accurate
Atmosphere: 1
Food: 1
Service: 1
Went to drive through at 10:45pm and was told after we got in line that they were not taking any more orders for the night. They said they close at 11pm but stop taking orders early. Website says they close the drive through at midnight. Why they would stop taking orders 15 minutes before they close is beyond me. Had to wait in line for other people to get their food because there is only one way in and out. Insane.
Atmosphere: 1
Food: 3
Service: 1
The interior and exterior before was better. the food is good though !
Atmosphere: 4
Food: 4
Service: 4
Fantastic service at the drive thru window
The food was exactly what you expect from McDonald’s. Nuggets, sandwiches, and value menu items. Nothing surprising and that was exactly what we were looking for. It was fresh.
What really stood out to me was the customer service. There was a gentleman at the first window named Sidél, and he had a pin that said “Employee of the Month.” It was well deserved. He noticed that we qualified for a discount and kindly explained how we could save 20 percent on our order. He easily could have let us move along but instead spent the extra few seconds to make sure we got the best deal.
When I mentioned how great he was to the person at the next window, they smiled and jokingly said, “That’s our uncle,” which made the whole interaction even more funny and memorable. It is rare these days to come across someone who takes that kind of pride in their work and treats every customer like they matter.
This was the kind of experience that makes you want to come back.
Food: 3
Service: 5
Waiting in the drive through for about 10 minutes till we drove up the window for them to say the are close but here (google directions) it say drive thru closes at 12am
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible. They're stingy, unhelpful, and they don't even let you dine in.
Service: 1
Way overpriced. $1.39 for a slice of cheese. My usual order was several dollars more than it is at other locations. $10 for a sausage biscuit meal. Used to cost me $3 and some change…
Why does McDonald’s price gouge up to 3X its original price?
They try to ring up order items separate here, to up the price even more. It was well over $10 for one biscuit meal before I spoke up.
Atmosphere: 1
Food: 1
Service: 1
Indisputably the worst McDonald’s location in the entire San Diego area. The concept of a walk up window and drive-through only might benefit the owner who I believe owns the Midway and Del Mar locations and don’t use this type of format for themselves because they’re rich snobs, who I actually met in Del Mar and I can tell you personally they’re the elitist types from that area. Takes forever to get someone to answer the window. If the orders wrong takes forever for someone to answer the window. If you need to get extra napkins or a straw or anything else takes forever for someone to answer the window. The food quality at this location is also questionable, such as my apple pie served well past the expiration time, the french fries are overly salted. It’s a poorly run location with a bunch of kids operating it. It’s a complete joke and I’ll never come to this restaurant again or support any other two or three locations in this area.
Atmosphere: 1
Food: 1
Service: 1
Great place to grab a quick bite to eat.
Atmosphere: 5
Food: 5
Service: 5
This place forgets food so often. We got home today to discover we were missing two orders of fries and an order of chicken nuggets, which led to a huge argument between my kids.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never open when they say they are. Rude workers. Waist of time. Why say 24/7 and have no one in there working at all?
50/50 chance they will get the order right. I always order from the mobile app and they only get the order right half the time.
Always leave something out.
Double check your order or you’ll get home without items you ordered and paid for.
Atmosphere: 5
Food: 4
Service: 1
It's rare I care to leave a review but this McDs is very special. The staff are all very miserable and resent each customer. They also can't figure out how to post when they're open but I imagine that's a feature of the staff curtw tly working there.
Atmosphere: 1
Food: 1
Service: 1
I don't like all these McD's getting rid of the lobby. This particular McDonalds has a habit of forgetting items. The other day they forgot my wife's cheeseburger. I went back to get her one and feed my daughter and they charged me for nuggets I didn't order, and the bun on my wife's cheeseburger felt frozen in the middle. As expensive as fast food has gotten, the quality sure has gone downhill. BK here I come!
Atmosphere: 1
Food: 3
Service: 1
I got a senior coffee
Service: 5
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