VERY SLOW SERVICE & WORST PANDA EXPRESS IN SAN DIEGO that I've been too. Dry, old...
I should have eaten at the ROYAL INDIA FOOD...It looked so much better, & fresh.
Arleny Dewberry
My two children ate at this location yesterday and were subsequently ill from food poisoning symptoms. I do not recommend this location to anyone.
Sean Ross
Online orders only at this location. The irl ordering line never progresses because they prioritize app-orders. Like my food will be made and ready and I’ll be waiting to pay for 5 minutes while they pack 5-10 online orders ahead of me.
Still great value, but you need to be ordering on the app or you will have a bad experience here.
Luisa Reyes
The area is clean and easy to find seating to eat very fast service
Mona Kazemi
The food wasn’t fresh and Got mushroom chicken but it was only mushroom! 😂
Vishal Mishra
Rude staff, small portions and a put off
Atmosphere: 1
Food: 3
Service: 1
Heriberto C
Horrible experience today December the 2th around 3:30pm. The girl that was taking our order was very rude! She was bodered just to hear what we wanted. She was ignoring and making faces, leaving us while we were telling her what we wanted. Horrible customer service from her...
Atmosphere: 3
Food: 2
Service: 1
Sahar Hamidy
Not the best service. I was with my son who really wanted some chow mein. The line was very long and it was 99 degrees outside with the AC not really working inside the food court. I’m 9months pregnant. When it was our turn, the lady, turned around and ignored us. We finally ordered our chow mein and waited for our turn at the register. A lady cut us in line and asked for a soda. The man at the register didn’t ask me if it was ok with him helping her first but agreed to it with no consideration for us. I asked him if we could please just pay for our chow mein since I’ve been standing and waiting in line for a very long time. The customers behind me were still ordering their food so he could have easily helped me first and taken her after. But instead, he looked at her and said “it’s ok with me if I help you first.” I understand this is a young man with no experience being pregnant but just some basic etiquette would be expected. I wondered if it was because she was white or because he wanted to control who goes first but I didn’t appreciate the service. Won’t be coming back.
Recommended dishes: Chow Mein
Matias Messina
Rude employees and poor customer service at Panda Express UTC, I asked for a water which they didn't give me, food was lukewarm. The crew should definitely be re-trained on customer service and hospitality.
Atmosphere: 1
Food: 1
Service: 1
Carol Horsley
come here twice recently, food was fine both times but tonight's crew is iffy. First guy tried to give me rice instead of chow mein, 2nd guy tried to give me someone else's order, cashier repeated back "2 chili sauce and 1 soy?" to my request for one chili and 4 soy.
I feel bad for the owner of this franchise, I would think twice of coming back to this establishment with the attitude the workers have at this location. They simply don't care about customers. They obviously were in a hurry to close the place down at 8:15pm (shut down is 9pm).
Do yourself a favor... don't show up after 8pm unless what you want is just leftovers.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Plate
J Chen
Well where is my CKN
Francisco c.
I like coming to this panda express fast service and great customer service and of course the food is
The day I went it wasn’t busy at all, and was able to get my food really quickly. Service was good, they were straightforward which is what I like. They really packed my plate, and the food was super hot. The best combo one could have honestly!
Parking: The parking would be the UTC mall parking lots and structures. Usually there’s plenty of space.
VERY SLOW SERVICE & WORST PANDA EXPRESS IN SAN DIEGO that I've been too. Dry, old...
I should have eaten at the ROYAL INDIA FOOD...It looked so much better, & fresh.
My two children ate at this location yesterday and were subsequently ill from food poisoning symptoms. I do not recommend this location to anyone.
Online orders only at this location.
The irl ordering line never progresses because they prioritize app-orders. Like my food will be made and ready and I’ll be waiting to pay for 5 minutes while they pack 5-10 online orders ahead of me.
Still great value, but you need to be ordering on the app or you will have a bad experience here.
The area is clean and easy to find seating to eat very fast service
The food wasn’t fresh and Got mushroom chicken but it was only mushroom! 😂
Rude staff, small portions and a put off
Atmosphere: 1
Food: 3
Service: 1
Horrible experience today December the 2th around 3:30pm. The girl that was taking our order was very rude! She was bodered just to hear what we wanted. She was ignoring and making faces, leaving us while we were telling her what we wanted. Horrible customer service from her...
Atmosphere: 3
Food: 2
Service: 1
Not the best service. I was with my son who really wanted some chow mein. The line was very long and it was 99 degrees outside with the AC not really working inside the food court. I’m 9months pregnant. When it was our turn, the lady, turned around and ignored us. We finally ordered our chow mein and waited for our turn at the register. A lady cut us in line and asked for a soda. The man at the register didn’t ask me if it was ok with him helping her first but agreed to it with no consideration for us. I asked him if we could please just pay for our chow mein since I’ve been standing and waiting in line for a very long time. The customers behind me were still ordering their food so he could have easily helped me first and taken her after. But instead, he looked at her and said “it’s ok with me if I help you first.” I understand this is a young man with no experience being pregnant but just some basic etiquette would be expected. I wondered if it was because she was white or because he wanted to control who goes first but I didn’t appreciate the service. Won’t be coming back.
Recommended dishes: Chow Mein
Rude employees and poor customer service at Panda Express UTC, I asked for a water which they didn't give me, food was lukewarm. The crew should definitely be re-trained on customer service and hospitality.
Atmosphere: 1
Food: 1
Service: 1
come here twice recently, food was fine both times but tonight's crew is iffy. First guy tried to give me rice instead of chow mein, 2nd guy tried to give me someone else's order, cashier repeated back "2 chili sauce and 1 soy?" to my request for one chili and 4 soy.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Panda is great. You know what it is
Atmosphere: 3
Food: 5
Service: 4
I feel bad for the owner of this franchise, I would think twice of coming back to this establishment with the attitude the workers have at this location. They simply don't care about customers. They obviously were in a hurry to close the place down at 8:15pm (shut down is 9pm).
Do yourself a favor... don't show up after 8pm unless what you want is just leftovers.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Plate
Well where is my CKN
I like coming to this panda express fast service and great customer service and of course the food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Orange Chicken Fried Rice
The day I went it wasn’t busy at all, and was able to get my food really quickly. Service was good, they were straightforward which is what I like. They really packed my plate, and the food was super hot. The best combo one could have honestly!
Parking: The parking would be the UTC mall parking lots and structures. Usually there’s plenty of space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Orange Chicken Fried Rice
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