My little brother went into this location to grab us bowls, while I waited in the car he came out extremely upset, tears in his eyes. and I was shocked. The woman working the counter was very rude and condescending. Talking down to him because he hadn’t been there before and wasn’t familiar with the menu. He asked for the bowls to go and she rolls her eyes and smashes the lids on top, didn’t close them and wrapped them in cling film. The bowls were dripping everywhere all over the plastic bag they were shoved in.
This was a very unfortunate experience especially during the first day of pride month.
M J
I'm here way too often and spend way too much money. It's expensive but it's worth it in my opinion. The employees are so kind my god
Lauren Amaya
I have Uber eats from this place on several occasions, but i had never visited the location. I was so disappointed by the service, the staff is unfriendly and rude. When placing the order I was told they couldn’t make the oatmeal because they didn’t have water when clearly there were stacks of water at plain sight. Nevertheless something else was ordered but they seem dismissive and turned around even though I was not done ordering . There were several people waiting and there was no engagement with anyone. Not a simple thank you. Their bowls are good but the service is horrendous and honestly I won’t be coming back based on the experience. It’s also absurd that after that experience I’m expected to tip.
Anjelica Ellis
I have tried several Acia bowls in San Diego and this 1 is the best. It’s super fresh, all the fruit is cut into bite size pieces and it has so many choices to add on. I am in love plus the Chai latte was delicious. You won’t be disappointed.
Robert Garcia
When a customer wants there bowl made a certain way you expect the business to comply, I got the complete opposite they only make it there way and there way only without respecting what I wanted. I don't like my fruit smashed by a lid and stuffed into the bowl which I expressed several times there solution was to give me less and charge me more. 20$ for a 16oz bowl is unexceptable. The bowl itself the acai was not to temperature which melted as I got into it the other ingredients are pretty simple hard to mess up.
Grace W
THE BEST Açaí bowls in the city. I’ve had bowls all over SD & hands down this place is superior 🤙🏼 Ingredients always fresh, & the roots bowl in particular is SO good. Prices are fair too. Friendly employees, Rosa was very sweet. I love Roots Bowls I’ll recommend them over any place here.
Brandon Cook
The acai bowls here have the FRESHEST fruit. Honestly, they are better than acai bowls I've had in Maui. And the girls that work here are super friendly and hardworking.
Atmosphere: 4
Food: 5
Service: 5
Kassy S
I had no complaints about the quality of the product, just didn’t enjoy opening the box of my sandwich to see not one hair but 3 hairs within the sandwich. I ended up not eating that half of the sandwich and inspected the other piece which thankfully didn’t have any hair. Do better guys, my first impression of this place is this??I’ve worked in food service so I know how easily this could’ve been avoided. Definitely won’t be coming back, this was just careless behavior because there was no rush as no other customers walked in as I ordered or waited for the order to be ready. $10 for a sandwich with multiple hairs between the slices of turkey is CRAZYYY
Atmosphere: 3
Food: 1
Service: 3
Cynthia Gonzalez
I went to get açaí bowls cause they are the best but really bad service with two young girls that they didn’t do them right very disappointed
Atmosphere: 5
Food: 5
Service: 1
Katrina
We used to love this place and drive way out of our way to get acai here as it was my kiddos fave. I say used to because we will not be going back. Not only have prices been creeping up over the past few months, but now they are nickel and dime-ing like crazy. Guys in front of me - their bowl wasn't made the way they were expecting. The girl said that it had already been made so she won't remake it unless they pay for 2. I can't have strawberries and was asked if I wanted different fruit. The one I wanted is now an extra charge. I ordered the same thing I've been ordering for over a year and have never had an extra charge. Girl behind me was asked what other toppings she wanted. She answered and was told, oh, that's extra. If it's extra, why ask?! I didn't see any signs up about everything being an extra upcharge now. I explained this is frustrating and asked the person working if it could get back To management this is ridiculous. Her respo se was, you can try to call but managers are never here. So honestly- I'm never going back.
I love their smoothies and bowls!!! Love that I can customize them or just pick from their options (they have a bunch) but for sone reason the thing I love the most about this place is their turkey sandwich!!!! Idk it’s a simple sandwich yet it’s by far my favorite thing to order when I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich, Roots Sandwich
Brittany Livingstone
Ordered a pitaya bowl. Super fresh! A little pricy but so are all the other places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roots Bowl
ecologyjess
I’m thrilled with this super delicious and healthy spot! I ordered the Roots Bowl that came topped with nut butter, tons of banana and strawberries, coconut flakes, chia seeds, pumpkin seeds, and I added hemp hearts. It’s fully customizable as are all of their menu options - it’s wonderful to have so many vegan options on one menu!
Erin Jundt
So delicious and many options to choose from to customize your
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roots Bowl
danilo blair
I had the pleasure of having lunch and the atmosphere was great, staff were professional and the food was amazing. Thank you , you all did it.
Parking: There’s available parking in the lot or on the street.
Wheelchair accessibility: Parking wS available in-front of the shop.
My little brother went into this location to grab us bowls, while I waited in the car he came out extremely upset, tears in his eyes. and I was shocked. The woman working the counter was very rude and condescending. Talking down to him because he hadn’t been there before and wasn’t familiar with the menu. He asked for the bowls to go and she rolls her eyes and smashes the lids on top, didn’t close them and wrapped them in cling film. The bowls were dripping everywhere all over the plastic bag they were shoved in.
This was a very unfortunate experience especially during the first day of pride month.
I'm here way too often and spend way too much money. It's expensive but it's worth it in my opinion. The employees are so kind my god
I have Uber eats from this place on several occasions, but i had never visited the location. I was so disappointed by the service, the staff is unfriendly and rude. When placing the order I was told they couldn’t make the oatmeal because they didn’t have water when clearly there were stacks of water at plain sight. Nevertheless something else was ordered but they seem dismissive and turned around even though I was not done ordering . There were several people waiting and there was no engagement with anyone. Not a simple thank you. Their bowls are good but the service is horrendous and honestly I won’t be coming back based on the experience. It’s also absurd that after that experience I’m expected to tip.
I have tried several Acia bowls in San Diego and this 1 is the best. It’s super fresh, all the fruit is cut into bite size pieces and it has so many choices to add on. I am in love plus the Chai latte was delicious. You won’t be disappointed.
When a customer wants there bowl made a certain way you expect the business to comply, I got the complete opposite they only make it there way and there way only without respecting what I wanted. I don't like my fruit smashed by a lid and stuffed into the bowl which I expressed several times there solution was to give me less and charge me more. 20$ for a 16oz bowl is unexceptable. The bowl itself the acai was not to temperature which melted as I got into it the other ingredients are pretty simple hard to mess up.
THE BEST Açaí bowls in the city. I’ve had bowls all over SD & hands down this place is superior 🤙🏼 Ingredients always fresh, & the roots bowl in particular is SO good. Prices are fair too. Friendly employees, Rosa was very sweet. I love Roots Bowls I’ll recommend them over any place here.
The acai bowls here have the FRESHEST fruit. Honestly, they are better than acai bowls I've had in Maui. And the girls that work here are super friendly and hardworking.
Atmosphere: 4
Food: 5
Service: 5
I had no complaints about the quality of the product, just didn’t enjoy opening the box of my sandwich to see not one hair but 3 hairs within the sandwich. I ended up not eating that half of the sandwich and inspected the other piece which thankfully didn’t have any hair. Do better guys, my first impression of this place is this??I’ve worked in food service so I know how easily this could’ve been avoided. Definitely won’t be coming back, this was just careless behavior because there was no rush as no other customers walked in as I ordered or waited for the order to be ready. $10 for a sandwich with multiple hairs between the slices of turkey is CRAZYYY
Atmosphere: 3
Food: 1
Service: 3
I went to get açaí bowls cause they are the best but really bad service with two young girls that they didn’t do them right very disappointed
Atmosphere: 5
Food: 5
Service: 1
We used to love this place and drive way out of our way to get acai here as it was my kiddos fave.
I say used to because we will not be going back.
Not only have prices been creeping up over the past few months, but now they are nickel and dime-ing like crazy.
Guys in front of me - their bowl wasn't made the way they were expecting. The girl said that it had already been made so she won't remake it unless they pay for 2.
I can't have strawberries and was asked if I wanted different fruit. The one I wanted is now an extra charge. I ordered the same thing I've been ordering for over a year and have never had an extra charge.
Girl behind me was asked what other toppings she wanted. She answered and was told, oh, that's extra. If it's extra, why ask?!
I didn't see any signs up about everything being an extra upcharge now.
I explained this is frustrating and asked the person working if it could get back To management this is ridiculous. Her respo se was, you can try to call but managers are never here.
So honestly- I'm never going back.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I love their smoothies and bowls!!! Love that I can customize them or just pick from their options (they have a bunch) but for sone reason the thing I love the most about this place is their turkey sandwich!!!! Idk it’s a simple sandwich yet it’s by far my favorite thing to order when I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich, Roots Sandwich
Ordered a pitaya bowl. Super fresh! A little pricy but so are all the other places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roots Bowl
I’m thrilled with this super delicious and healthy spot! I ordered the Roots Bowl that came topped with nut butter, tons of banana and strawberries, coconut flakes, chia seeds, pumpkin seeds, and I added hemp hearts. It’s fully customizable as are all of their menu options - it’s wonderful to have so many vegan options on one menu!
So delicious and many options to choose from to customize your
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roots Bowl
I had the pleasure of having lunch and the atmosphere was great, staff were professional and the food was amazing. Thank you , you all did it.
Parking: There’s available parking in the lot or on the street.
Wheelchair accessibility: Parking wS available in-front of the shop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roots Bowl, Roots Sandwich, Acai
Loading...