Shipwreck Reef Cafe
Sea World Dr., San Diego
(619) 226-3900
Recent Reviews
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Very poor service attitude. Food was fine. Asked for a burger without sauce and pickles, staff responded with an ill tempered “Is that all” ended up getting a burger with everything on it.
Atmosphere: 1
Food: 2
Service: 1
Mobile ordering & timed pickup was no advantage over waiting in line at the regular cash register line. This was due to the Mobile counter having an inoperable register causing employees much confusion trying to fulfil orders. Our order was 90 minute wait.
Atmosphere: 3
Food: 2
Service: 1
For $22 you too can eat a slice of salmon and for $18 you can have a boat of salad. Also no where to eat...
Atmosphere: 2
Food: 2
Service: 2
The service was awful, considering only one register was open. We waited almost two hours with no communication from the staff. Other than the unappealing, messy tables, the food was decent at best, but the chicken tenders were dry, small, and only okay. I wouldn't recommend eating here again.
Atmosphere: 1
Food: 2
Service: 1
Expect to get your food within 1 hour to an 1hr 30 min with mobile order. Service here suck. Just go to any other restaurant. If I could've have left 0 star review, I would of. my daughter and I were literally sitting in a bench just waiting and waiting honestly, this was BS
I hate leaving bad reviews but seeing everyone having the same issues we did today for over a year tells me theyre not going to fix this terrible set up. Either shut this place down or quit disrespecting your customers and make a decent meal within an hour.
Atmosphere: 5
Food: 1
Service: 1
Mobile ordering does not save time. You order ahead of time and have a scheduled time to pick up. They claim they will text you too. In reality, they never text and you end up in a long line of others who have done mobile orders. A single line. Then when you finally reach the counter, the one guy goes back and assembles your food.
Chicken tenders and fries that were not hot. And a coke fountain which was low on ice and low on fizz. Embarrassing for Sea World. Do they even know? A busy Saturday in June… they were short on staff by about 6-10 people. Each adult is paying nearly $20 per person. We are willing to pay! Why not have more people working and get more of us through faster?
Sea World, you can do better. And this is a relatively easy fix.
Atmosphere: 1
Food: 2
Service: 1
The food here is disgusting 🤢, grotesque, and not freshly made. You will pay roughly $25- $30 a meal for garbage. I believe The ORCA Whale is feed better than the humans. Sea World please outsource your food to well known commercial restaurants because you guys cannot cook.
Jesus Christ Loves You!!!
Atmosphere: 5
Food: 1
Service: 5
I got the Chicken Cobb salad. It was bad, and overpriced. Pretty small portion. The chicken was wet and spongy. Some of the lettuce was wilted.
Atmosphere: 3
Food: 1
Service: 2
The worst burger I have ever tasted in my life
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food (salad, wrap, pizza, chicken tenders, Mac n cheese) was shockingly low quality. The Mac n cheese (like half a cup total, cold) and wrap (only had one leaf of lettuce in half of it) stood out as being completely unacceptable. It took 45 minutes to arrive.
Atmosphere: 1
Food: 1
Service: 1
If you wanna get an ice frozen meal, go and get it. You will need to wait for at least 10 min for order. You can get all kinds of sauce, but it doesn't look they even care about it. Instead, Seagulls will be your waiter.
Atmosphere: 1
Food: 1
Service: 1
Everything is severely overcooked and then served cold.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Craft Beer
My whole family got sick.
Atmosphere: 1
Food: 1
Service: 2
Absolutely gross. Go hungry before you eat here. Doesn't matter what you order. Sea World should be ashamed!
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