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“the food is amazing and i'll forever go to sonic. but the customer service at this location is definitely lacking. i miss other establishments when im "greeted" at the drive thru speaker because the people i've interacted here haven't been super friendly. also the indoor dining area is really unsettling.“
“I had the pleasure of being serviced by Derek. He was having quite a day at work, I assumed. He definitely apologized for it. At the end of the day, we are all human and I’m appreciative that he was self aware and apologized for it. We had a misunderstanding with the order and he fixed it right away. Again, we are all human at the end of the day and it takes one moment of kindness to improve someone’s mood. Thank you Derek for the kindness and realness of the way you carried yourself. You really deserve a raise for not letting the day consume you. Keep up the good work.“