Sprinkles Westfield UTC ATM

Purchased a cupcake and 2 chocolate bars and was charged $29.05 but the machine only gave me the cupcake and not the red velvet and salted caramel chocolate bar I ordered. Very disappointed for being charged this much for only one cupcake

Atmosphere: 1

Food: 3

Service: 1

My son and I tried the Sprinkles cupcake vending machine at the UTC Mall on Saturday October 15th. What a cool experience! It was fun watching the cupcakes roll out onto the little dispenser and lower down into the tray one by one. We waited until we got home to eat them for our dessert after dinner. I got the red velvet and my son got the vanilla. Each cupcake was perfectly proportioned with the cake-to-icing ratio. I love it when there is a lot of frosting on a cupcake, and these did not disappoint. They were not too sweet, completely moist and fresh, and even though they were a little pricey..... that's what splurges are all about!

Looks like it’s in the wrong location?I do like Sprinkles’s cupcake ATM’s, so five stars ?

Overall experience: not worth the money or hassle. 4 cupcakes for 25 dollars. 1/3 of the cupcakes had a 2 dollar up charge even though it says 4 cupcakes for 20 dollars. Cupcakes were dry but tasty. Very poor ordering system. They require you to order from an iPad even though an employee is standing right there watching you order. Seems like they are moving towards the Crumbl cookie method. The order kept printing wrong from the iPad and did not show an updated list of current inventory, so in the end the employee had to just take the order the easier old fashioned donut shop method. We pointed at the cupcakes we actually wanted and the associate grabbed them. The employee was extremely helpful and friendly throughout this process

My kids And I went on a mission to find this, FYI it is NOT next to Starbucks. It is next to the Macy's in front of the playground across from Veggie Grill! Happy Cupcake hunting! Enjoy❤️

Cool idea with the vending machine, but the cupcakes are pretty weak compared to the in store ones in my opinion. Cupcake came our upside down which also messed up the frosting. I'd check out another dessert place if you're in the area.

Went on a mission to find cupcakes and it is NOT by Starbucks, next to Macy's near the playground across from veggiegrill. Sweet Victory!

Yum and easy access no lines so glad we can get cupcakes without any wait times

Ate my money and never received my cupcakes. Called customer service and they didn’t do anything about it. DO NOT BUY!!!!!