Told me to download the app for my birthday drink, then when they scanned it they said it wasn’t on the app…. and then wouldn’t give me a birthday drink…. that was disappointing.
mike marcony
I am a regular customer and I have the app, stop by when I was walking my dogs and ask for a Papuchino Wip cream for my dogs and the girl behind the machine said No that I need to buy something. So disappointed. Most likely she was having a bad day. Never coming back to this location. But wait a minute I live here!
Atmosphere: 1
Food: 1
Service: 1
Quincy T (Q)
I love how they make my coffee here I would drive three miles from my closest store just because of this.
Atmosphere: 3
Food: 4
Service: 5
Mary C.
We placed our mobile order for 2 coffees as we passed Clairemont Dr off highway 5 south since the app said it would be 5-8 min so figure ok 10 min. I got to the parking lot at 10 min and walked in and my order was still not there. They weren’t swamped like when I usually go. Busy not manageable.
I waited another 5 minutes. 15 minutes for a mobile order?? Most ridiculous thing ever. They weren’t swamped chit chatting with each other and customers.
As long as I’ve worked with clients over the years, I’ve managed to be able to multitask. Maybe the barristers should focus on getting orders out and less socializing. Every time I got and order at the counter it’s SOOOOO long so I figured this one time I wouldn’t have to wait. And yet I did. Again.
Atmosphere: 3
Food: 3
Service: 1
Autumn Gee
Store has order ahead and is behind TSA screening. Coming off a red eye flight and ordering ahead you pay for coffee and food you can't collect if you are not fully awake and their phone number says their closed so you can't cancel the order and get it refunded.
WEN LE MODE
This is the best Starbucks I have visited. The employees are exceptionally enthusiastic, consistently optimistic, and always greet customers with a warm smile. Their dedication to excellent customer service is evident in the way they engage with guests and ensure that orders are prepared promptly and accurately. Having visited numerous Starbucks locations across different countries, I can confidently say that this one stands out as my favorite. I look forward to making it my regular spot.
Drinks were great, and made to perfection!!! Great location as well!!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pumpkin Cream Cheese Muffin
Coleen Hill
This is my 2nd time ordering from this Starbucks. Both times my Matcha Frappuccino has not tasted good. The ice isn’t blended enough, and there isn’t the creaminess from the milk. I just now called the store and spoke with Rosie. I wanted to know if I could bring this drink back and have them make me a new one. Instead, she said not all Starbucks follow the recipe. I tried to explain to her there was too much ice, etc.. I go to several different Starbucks on a regular basis, and this is the only one I’ve had an issue. Since Rosie chose to be defensive, even though I was being nice, our conversation was going nowhere. Very disappointed because this is the closest Starbucks to my home.
Atmosphere: 1
Food: 1
Service: 1
mandelon
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Flor Cardoso
greg and his team took amazing care of my order! amazing customer service! thank you! ?
Atmosphere: 5
Food: 5
Service: 5
Trending Nordic
This is one of my favorite Starbucks locations in this area. Finding parking can be a hassle but it's a more relaxed atmosphere than many of the other locations. Food and beverage are pretty much the same as other locations. Lately my drink of choice is the Tropical Citrus which is great. Flavor, caffeine and without cramming a bunch of sugar into your system.
Never disappointed
Atmosphere: 5
Food: 5
Service: 5
Great service and clean.
Atmosphere: 5
Food: 5
Service: 5
Told me to download the app for my birthday drink, then when they scanned it they said it wasn’t on the app…. and then wouldn’t give me a birthday drink…. that was disappointing.
I am a regular customer and I have the app,
stop by when I was walking my dogs and ask for a Papuchino Wip cream for my dogs and the girl behind the machine said No that I need to buy something. So disappointed. Most likely she was having a bad day. Never coming back to this location.
But wait a minute I live here!
Atmosphere: 1
Food: 1
Service: 1
I love how they make my coffee here I would
drive three miles from my closest store just because of this.
Atmosphere: 3
Food: 4
Service: 5
We placed our mobile order for 2 coffees as we passed Clairemont Dr off highway 5 south since the app said it would be 5-8 min so figure ok 10 min. I got to the parking lot at 10 min and walked in and my order was still not there. They weren’t swamped like when I usually go. Busy not manageable.
I waited another 5 minutes. 15 minutes for a mobile order?? Most ridiculous thing ever. They weren’t swamped chit chatting with each other and customers.
As long as I’ve worked with clients over the years, I’ve managed to be able to multitask. Maybe the barristers should focus on getting orders out and less socializing. Every time I got and order at the counter it’s SOOOOO long so I figured this one time I wouldn’t have to wait. And yet I did. Again.
Atmosphere: 3
Food: 3
Service: 1
Store has order ahead and is behind TSA screening. Coming off a red eye flight and ordering ahead you pay for coffee and food you can't collect if you are not fully awake and their phone number says their closed so you can't cancel the order and get it refunded.
This is the best Starbucks I have visited. The employees are exceptionally enthusiastic, consistently optimistic, and always greet customers with a warm smile. Their dedication to excellent customer service is evident in the way they engage with guests and ensure that orders are prepared promptly and accurately. Having visited numerous Starbucks locations across different countries, I can confidently say that this one stands out as my favorite. I look forward to making it my regular spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Plain Bagel
Service excellent!
Atmosphere: 5
Food: 5
Service: 5
I loved the service. Great team. Loving vibe. And I love the glass cups for drinks. Ice white moca in a glass cup. Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drinks were great, and made to perfection!!! Great location as well!!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pumpkin Cream Cheese Muffin
This is my 2nd time ordering from this Starbucks. Both times my Matcha Frappuccino has not tasted good.
The ice isn’t blended enough, and there isn’t the creaminess from the milk.
I just now called the store and spoke with Rosie. I wanted to know if I could bring this drink back and have them make me a new one. Instead, she said not all Starbucks follow the recipe. I tried to explain to her there was too much ice, etc.. I go to several different Starbucks on a regular basis, and this is the only one I’ve had an issue.
Since Rosie chose to be defensive, even though I was being nice, our conversation was going nowhere.
Very disappointed because this is the closest Starbucks to my home.
Atmosphere: 1
Food: 1
Service: 1
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
greg and his team took amazing care of my order! amazing customer service! thank you! ?
Atmosphere: 5
Food: 5
Service: 5
This is one of my favorite Starbucks locations in this area. Finding parking can be a hassle but it's a more relaxed atmosphere than many of the other locations. Food and beverage are pretty much the same as other locations. Lately my drink of choice is the Tropical Citrus which is great. Flavor, caffeine and without cramming a bunch of sugar into your system.
Parking: Good luck finding a spot
Atmosphere: 5
Food: 4
Service: 4
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