Bad experience. I ordered grilled chicken breast.NO FLAVOR AT ALL. IS LIKE CHEWING A PIECE OF RUBBER. NOBODY ASKED HOW WAS THE FOOD. OR NEED ANYTHING ELSE. WORST EXPERIENCE EVER. !!!!!i
Atmosphere: 2
Food: 1
Service: 1
Refugio M. Calderon, Jr.
They have a good variety menu for lent season for Friday's.
Atmosphere: 5
Food: 5
Service: 4
J. Lopez
You never know what, quality of food you will receive, better not go to el abuelo, tacos dorados de papa is reheated frozen food, two waiters for so many tables not fair to workers best not go
Atmosphere: 3
Food: 2
Service: 1
Ruth Sanchez
The food was not your regular Mexican food, but it was really delicious, which was evident by the number of customers coming in a constant stream. If I had not had to use the restroom, I would not have discovered the one big flaw in our dining experience and that was the bathrooms. They smelled terrible. Even walking by them to get to the parking lot in the back, you couldn't help but notice and this is a testament to their tasty food because it sure didn't seem to stop anyone from dining in their restaurant. I mean, I would go back. I just wouldn't use the restroom......or walk past them.😬
Atmosphere: 1
Food: 4
Service: 3
bobbie bellacetin
I remember when I lived in Sylmar we loved to take family on Sundays for dinner. It had a nice Great atmosphere and good service food. ❤️
Food: 5
Service: 5
adrian novela
Good food but nothing great
Atmosphere: 4
Food: 4
Service: 3
jennifer tamayo
I love the quality of the food, the environment is so welcoming and the customer service is always great. The employees are always smiling and have such good energy.
Atmosphere: 5
Food: 5
Service: 5
uomo in nero
Over all 5 stars
Johnny Cee
Food is authentic Mexican very good with flavor, staff is very nice and friendly and very reasonable prices and nice atmosphere..
Victor t
Came early 9ish had chile verde....just as good as my wifes. If she ever leaves me I know where imma come to eat (shh dont tell her). Food was Hot Hot Hot...just how I like it generous portions. Look at 5he pic!
Delicious empanadas and margaritas. The mole is very good and the chips, guacamole, rice and beans are made fresh 😁
Elsa Talavera
An order was placed for taquitos, 160 pieces, I paid in advance to pick up 1pm, I arrived at 1:20pm and they were not ready yet, they were not ready until 1:55pm, they covered them with plastic when I got home, all the taquitos were moist and soft, very bad service and with horrible attitude. Need to be better trained.
Food: 2
Service: 1
CARRISSA
We ate at el abuelo today horrible experience and we regret even going. We both ordered burrito mojados. We waited very long for them to come out and when they did they were cold the meat was luke warm but the sauce was cold and the rice was hard! we were very hungry and very tired from our long work day the day before so we decided to wait All over again would make us very unhappy . The waiter never asked how our food was never came to give us a refill she also did not offer me any water as my boyfriend had only ordered a menu drink but I was also thirsty. Any time she came to the table it was because I went out of my way to ask which was once to ask for more water chips and pico de gallo which she never said costed extra I had to ask. Eventually by the end of our meal another server comes by and asks how we are doing and offered to refill our drink at this point we thought it only best to complain to our server or manager only to find out that our server who never checked on us was the manager ! We let her know about our burritos and she said why didn’t we tell her sooner and I replied you never checked to see how we were doing and explained that we were very hungry and tired and didn’t want to wait all over again. She said she would take off the one drink and add a small discount but she only took off the drink and never added a discount . I suggest she sits down eats a cold burrito with hard rice and then be asked to pay for it. We were very unhappy and after all of that that manager still returned to say she spoke with the kitchen manager and the kitchen manager said the rice was fine . What a joke!!!! A rude joke I let her know that it was indeed hard , burned , or old . She also said next time tell us sooner so they could fix it next time. I’m sorry but we never return to places that we don’t like. We never complain when we go out to eat but we usually also are able to pay 30$ and at the very least receive hot fresh food. Bad experience will never return. The place seems like it is outdated not that that usually bothers me it’s just I would say don’t bother and don’t waste your money
Atmosphere: 1
Food: 1
Service: 1
Ellie
It’s a cute lil restaurant with great people and great food! We had the huevos rancheros and the chilaquiles 10/10 thanks to Eva our waiter ☺️ they even have games on the
Atmosphere: 5
Food: 5
Service: 5
Keyla Sierra
Been here twice and the food is homemade and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Beans, Chips and Salsa, Tortillas
Bad experience. I ordered grilled chicken breast.NO FLAVOR AT ALL. IS LIKE CHEWING A PIECE OF RUBBER. NOBODY ASKED HOW WAS THE FOOD. OR NEED ANYTHING ELSE. WORST EXPERIENCE EVER. !!!!!i
Atmosphere: 2
Food: 1
Service: 1
They have a good variety menu for lent season for Friday's.
Atmosphere: 5
Food: 5
Service: 4
You never know what, quality of food you will receive, better not go to el abuelo, tacos dorados de papa is reheated frozen food, two waiters for so many tables not fair to workers best not go
Atmosphere: 3
Food: 2
Service: 1
The food was not your regular Mexican food, but it was really delicious, which was evident by the number of customers coming in a constant stream. If I had not had to use the restroom, I would not have discovered the one big flaw in our dining experience and that was the bathrooms. They smelled terrible. Even walking by them to get to the parking lot in the back, you couldn't help but notice and this is a testament to their tasty food because it sure didn't seem to stop anyone from dining in their restaurant. I mean, I would go back. I just wouldn't use the restroom......or walk past them.😬
Atmosphere: 1
Food: 4
Service: 3
I remember when I lived in Sylmar we loved to take family on Sundays for dinner. It had a nice Great atmosphere and good service food. ❤️
Food: 5
Service: 5
Good food but nothing great
Atmosphere: 4
Food: 4
Service: 3
I love the quality of the food, the environment is so welcoming and the customer service is always great. The employees are always smiling and have such good energy.
Atmosphere: 5
Food: 5
Service: 5
Over all 5 stars
Food is authentic Mexican very good with flavor, staff is very nice and friendly and very reasonable prices and nice atmosphere..
Came early 9ish had chile verde....just as good as my wifes. If she ever leaves me I know where imma come to eat (shh dont tell her). Food was Hot Hot Hot...just how I like it generous portions. Look at 5he pic!
Restaurantji Recommends
Delicious empanadas and margaritas. The mole is very good and the chips, guacamole, rice and beans are made fresh 😁
An order was placed for taquitos, 160 pieces, I paid in advance to pick up 1pm, I arrived at 1:20pm and they were not ready yet, they were not ready until 1:55pm, they covered them with plastic when I got home, all the taquitos were moist and soft, very bad service and with horrible attitude. Need to be better trained.
Food: 2
Service: 1
We ate at el abuelo today horrible experience and we regret even going. We both ordered burrito mojados. We waited very long for them to come out and when they did they were cold the meat was luke warm but the sauce was cold and the rice was hard! we were very hungry and very tired from our long work day the day before so we decided to wait All over again would make us very unhappy . The waiter never asked how our food was never came to give us a refill she also did not offer me any water as my boyfriend had only ordered a menu drink but I was also thirsty. Any time she came to the table it was because I went out of my way to ask which was once to ask for more water chips and pico de gallo which she never said costed extra I had to ask. Eventually by the end of our meal another server comes by and asks how we are doing and offered to refill our drink at this point we thought it only best to complain to our server or manager only to find out that our server who never checked on us was the manager ! We let her know about our burritos and she said why didn’t we tell her sooner and I replied you never checked to see how we were doing and explained that we were very hungry and tired and didn’t want to wait all over again. She said she would take off the one drink and add a small discount but she only took off the drink and never added a discount . I suggest she sits down eats a cold burrito with hard rice and then be asked to pay for it. We were very unhappy and after all of that that manager still returned to say she spoke with the kitchen manager and the kitchen manager said the rice was fine . What a joke!!!! A rude joke I let her know that it was indeed hard , burned , or old . She also said next time tell us sooner so they could fix it next time. I’m sorry but we never return to places that we don’t like. We never complain when we go out to eat but we usually also are able to pay 30$ and at the very least receive hot fresh food. Bad experience will never return. The place seems like it is outdated not that that usually bothers me it’s just I would say don’t bother and don’t waste your money
Atmosphere: 1
Food: 1
Service: 1
It’s a cute lil restaurant with great people and great food! We had the huevos rancheros and the chilaquiles 10/10 thanks to Eva our waiter ☺️ they even have games on the
Atmosphere: 5
Food: 5
Service: 5
Been here twice and the food is homemade and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Beans, Chips and Salsa, Tortillas
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