Artly Robot Coffee @ Stonestown Galleria

Ian was very helpful, great customer service and answered all our questions.

Atmosphere: 5

Food: 5

Service: 5

I ordered a decaf cappuccino that was supposed to take 3 minutes but ended up taking around 10, and it turned out to not be decaf which is a major problem for me in the evening. Also, one of the two robots seemed to be out of service, and the other seemed to need help from the human who was in and out of the booth and didn't address me at all. Also, the space was dirty, and there were few if any hygienic barriers between the public and the robots—you could easily lean over the robot as it was working.

Atmosphere: 2

Food: 3

Service: 1

Best coffee I’ve ever had. Great service.

Atmosphere: 5

Food: 5

Service: 5

Mocha tastes fine but temp is lukewarm at best. I asked for extra hot (even though it didn’t come with foam Art 😆) when my drink was ready it didn’t have art and was definitely not hot in any way….. the person who worked there was on their phone and very slow moving to refill the milk that was needed to make the drink 🤷🏻‍♀️

It felt very gimmicky, but actually hit a lot of marks well. The reason for 3 stars is cleanliness. The end of the milk frother had burnt milk on it and the metal cleaner didn't clear it every time. Lots of cross contamination for the syrup/milk cups. They just did a quick rinse of each and there was chocolate in my matcha latte. All in all it didn't taste bad, the temperature was good and the ingredients are all decent. If the human, scrolling on their phone with earbuds in, actually checked on the equipment instead of trying to become a robot themselves, then there would be a pretty good product and service here. If I had more severe dairy allergy or other food allergies I would avoid this place at all costs. It was fun to watch robots make the coffee and do decent latte art.

Atmosphere: 3

Food: 4

Service: 2

Interesting experience having a robot 🤖 make my cappuccino ☕️. Worth at least one visit just to see how far technology has come. Unfortunate for future human baristas, because the robots may replace some of those jobs. Great innovation, but tough for the future of those looking for jobs.

I enjoyed watching the process from getting the ground coffee to putting it onto the machine. I was really impressed by the artwork of the leaf 🍃 in my coffee!

Prices are reasonable. Cappuccino tasted good. It was heated to a good temperature, and the chocolate notes were good. Didn't feel watered down. Good overall experience.

Atmosphere: 4

Food: 4

Service: 4

Tried a cappuccino made by Artly Robot, it is an interesting experience! The coffee was smooth and well-balanced. Watching the robot prepare it added a futuristic touch.

Food: 5

Service: 5

Thank you for great staff. I recommend this business.

Atmosphere: 5

Food: 4

Service: 5

Robot made the drink, it was alright. Very interesting to see the robot make drinks.

Atmosphere: 4

Food: 4

Service: 4

First time try Artly in stonetown mall. It's fun to watch how robit was programmed to make a coffee, even made latte art. I ordered dirty taro latte. It looked perfect.
Unfortunately the temperature was off. It was just warm, average quality of coffee. I hope they can improve the standard and quality.
It's so sad to realize robotic technology drive away many human job opportunities.
On the other hand, products can be perfectly controlled and identical.

TLDR: average coffee from a robot that asks for tips…

Tipping culture has been a hot topic recently but even more so when a robot is in charge of making your order and you are taking your own order… who am I tipping at this point?!

The coffee itself is fine though nothing that stands out. The snow latte costs $6.50 though there was a 25% off coupon this time.

Atmosphere: 3

Food: 3

Service: 3

It’s the third time that after ordering matcha latte I got just an overpriced mix drink with no matcha in it.

Atmosphere: 1

Food: 1

Service: 1

Very interesting place, coffee is prepared by a robot. Robot did a pretty good job. Store is located in the food court of the mall Stonestown galleria

Atmosphere: 5

Food: 5

Service: 5

I’ve seen a lot of robots make coffee before but this AI barista is impressive. He shakes it up so you can get your caffeine buzz ? ☕️

Atmosphere: 5

Food: 5

Service: 5

Ordered from Alita and Jarvis made my

Atmosphere: 4

Food: 5

Service: 4