Great pastries But rude and unprofessional staff( not all)
Wilson Tsang
TLDR: rude service and rushed me twice in 30 seconds
The lady that “helped” me was very pushy. I literally didn’t have time to look at what they were offering yet. I asked for an almond croissant, then when I even looked over to the cake section, she rushed me and said “it’s all the same” when it clearly wasn’t. One side was baked goods while other side was cakes and tarts. Then I spent like 5-10 seconds looking at the tarts and then she was rushing me again with “anything else”? So I hastily picked a lemon tart. Not only did I get rushed twice in less than 30 seconds, her attitude was very frustrating and there were only 2 people behind me in line, I wasn’t even holding up the line at all. Would not come back because of the service
Kamyar Azizzadenesheli
Don’t order latte or cappuccino there, they technically have no clue how to make them. The service is also terrible, the pastries we got were cold, we asked them to heat them up, they accepted to do this reluctantly, then it took them over 10 min to be done with it. The basically put it in the oven and forgot about it. They didn’t even offer to bring them to the table. We had to wait at the checkout place for it. It is also hard to communicate with them due to the language barrier.
A R
Wow! For starters, this place really does run like clockwork given it's location and size of the establishment and for how busy it gets! I really was impressed with the crowd control and all that. Entering and exit lines are clearly mark and you go through the line, looking at the display case of what you want, they box it up, then you move out of the line and over to an available register to pay. I mean, it is a simple concept, but they just execute it really well, compared to a lot of other places! So bravo on that! Next, the kouign amann really is a must-try on any SF trip! They really knock it out of the park! We only got 2 of the original ones, but I was tempted to get back in line and order some more - except we had an appointment to get to and didn't wanna spoil our lunch plans which were fixed that day, as well. Unfortunately, we tried 2 croissants, as part of our original order and they were really sub-par! Hard to believe coming from a place that clearly can execute delicious pastries. The croissants were dry and almost "hard" and just not up to snuff. Not sure if that's normal or we just hit a rough batch. Anyway, I would definitely return for the kouign amann alone!
Lisa Huang
My favourite place for kouign amanns! Definitely try the original and any seasonal ones they may have, I loved the passionfruit one! Their other specialty is probably the bostock. It tasted good but just overall not my preferred pastry. I would say if you’re a croissant snob, the ones here will disappoint. But definitely get the kouign amanns! Oh and the black sesame latte is great as well.
There will always be a line but it moves reasonably fast. Cute vibes inside but seats may be hard to get.
Andee Constine
As far as the pastries go, one of the best in the city. As for customer service: worst. I’ve been coming here for years and booked a pastry party brunch for friends to taste some of our favorite items from various patisseries around the city, so I placed a large order for pick up. Unfortunately today’s experience was disappointing.. not only was the woman at the check out counter incredibly rude from the start, she took her time to compare the order to the receipt then says “they almost gave you an extra one” and takes it out to return to the case. I would have actually been happy to pay for the additional one had she offered but it was such a rude and strange encounter that I can’t imagine returning or recommending anymore.
Shareef Elsayed
Not bad, not great. Middle of the road patisserie with unsatisfying coffee. Overrated, it’d be better placed in an overly-touristic Parisian neighborhood.
Friendly staff, enjoyable atmosphere, and clearly a neighborhood staple. Glad I gave it a shot, but far better options exist in SF.
Sarah Kelly
The food is so good, it’s such a shame every single time I come, the workers are extremely rude and seem like they hate their job.
Food: 5
Service: 1
Paul Suess
Great pastry shop, but the either run out or produce dry products. I would definitely not go on Saturday or Sunday, because the product is very inconsistent. Wednesday and Thursdays are the only days I can suggest going. It is the only days the product is consistently cooked properly and the staff can maintain the amount of clients.
My first time here and everything was so beautifully made. I came here during Chinese New Years week, and so there were a lot of delicious Asian flavours like black sesame. They also had black sesame latter which had a lot of black sesame taste to it. Definitely get their kouign amann. It was very good. The puddings were not too sweet, velvety smooth and tasty.
Everything I got was great and delicious. I would definitely come back when I'm in the city.
HappyGoLucky
The pastries here are undeniably delicious. However, the service left a bitter aftertaste that no amount of sugar could fix!
The server (male, mid-30s, at the first cash register) was incredibly rude, snapping at me when I asked a question about the menu. To make matters worse, they got my order wrong and then had the audacity to accuse *me* of being confused. Instead of offering an apology, I was met with condescension and attitude.
If you're coming here for the food, you're in for a treat. But brace yourself for the service – it might leave you regretting the visit.
Atmosphere: 4
Food: 5
Service: 1
Dharma M
Nice Bakery at California street. It has many selection of pastries and also serve coffee. I like the banana almond choclate croissant and passionfruit Koign Aman. The chocolate cookie is a bit hard. I like soft cookies. There are plenty seating inside. Parking could be a challange at this area
A Parisian Delight in San Francisco with great service! B. Patisserie is a Parisian dream brought to life in the heart of San Francisco. Their flaky croissants, buttery kouign amann, and decadent tarts are simply divine. The airy ambiance and skilled pastry chefs create a truly indulgent experience. Whether you're a pastry connoisseur or a casual sweet tooth, B. Patisserie is a must-visit.
Kid-friendliness: Kid friendly!
Atmosphere: 4
Food: 4
Service: 4
henry l
Went here on a weekday early ish morning. Came here for coffee and patisserie. There have seasonal items all are pretty good. People seem to come it random times. I didn't get much of a line but when I was slipping my coffee there is a line. Worth a try because my other loves this place
Great pastries But rude and unprofessional staff( not all)
TLDR: rude service and rushed me twice in 30 seconds
The lady that “helped” me was very pushy. I literally didn’t have time to look at what they were offering yet. I asked for an almond croissant, then when I even looked over to the cake section, she rushed me and said “it’s all the same” when it clearly wasn’t. One side was baked goods while other side was cakes and tarts. Then I spent like 5-10 seconds looking at the tarts and then she was rushing me again with “anything else”? So I hastily picked a lemon tart. Not only did I get rushed twice in less than 30 seconds, her attitude was very frustrating and there were only 2 people behind me in line, I wasn’t even holding up the line at all. Would not come back because of the service
Don’t order latte or cappuccino there, they technically have no clue how to make them.
The service is also terrible, the pastries we got were cold, we asked them to heat them up, they accepted to do this reluctantly, then it took them over 10 min to be done with it.
The basically put it in the oven and forgot about it. They didn’t even offer to bring them to the table. We had to wait at the checkout place for it. It is also hard to communicate with them due to the language barrier.
Wow! For starters, this place really does run like clockwork given it's location and size of the establishment and for how busy it gets! I really was impressed with the crowd control and all that. Entering and exit lines are clearly mark and you go through the line, looking at the display case of what you want, they box it up, then you move out of the line and over to an available register to pay. I mean, it is a simple concept, but they just execute it really well, compared to a lot of other places! So bravo on that!
Next, the kouign amann really is a must-try on any SF trip! They really knock it out of the park! We only got 2 of the original ones, but I was tempted to get back in line and order some more - except we had an appointment to get to and didn't wanna spoil our lunch plans which were fixed that day, as well.
Unfortunately, we tried 2 croissants, as part of our original order and they were really sub-par! Hard to believe coming from a place that clearly can execute delicious pastries. The croissants were dry and almost "hard" and just not up to snuff. Not sure if that's normal or we just hit a rough batch.
Anyway, I would definitely return for the kouign amann alone!
My favourite place for kouign amanns! Definitely try the original and any seasonal ones they may have, I loved the passionfruit one! Their other specialty is probably the bostock. It tasted good but just overall not my preferred pastry. I would say if you’re a croissant snob, the ones here will disappoint. But definitely get the kouign amanns! Oh and the black sesame latte is great as well.
There will always be a line but it moves reasonably fast. Cute vibes inside but seats may be hard to get.
As far as the pastries go, one of the best in the city. As for customer service: worst. I’ve been coming here for years and booked a pastry party brunch for friends to taste some of our favorite items from various patisseries around the city, so I placed a large order for pick up. Unfortunately today’s experience was disappointing.. not only was the woman at the check out counter incredibly rude from the start, she took her time to compare the order to the receipt then says “they almost gave you an extra one” and takes it out to return to the case. I would have actually been happy to pay for the additional one had she offered but it was such a rude and strange encounter that I can’t imagine returning or recommending anymore.
Not bad, not great. Middle of the road patisserie with unsatisfying coffee. Overrated, it’d be better placed in an overly-touristic Parisian neighborhood.
Friendly staff, enjoyable atmosphere, and clearly a neighborhood staple. Glad I gave it a shot, but far better options exist in SF.
The food is so good, it’s such a shame every single time I come, the workers are extremely rude and seem like they hate their job.
Food: 5
Service: 1
Great pastry shop, but the either run out or produce dry products. I would definitely not go on Saturday or Sunday, because the product is very inconsistent. Wednesday and Thursdays are the only days I can suggest going. It is the only days the product is consistently cooked properly and the staff can maintain the amount of clients.
20 minutes wait just to warm up a croissant
Restaurantji Recommends
My first time here and everything was so beautifully made. I came here during Chinese New Years week, and so there were a lot of delicious Asian flavours like black sesame. They also had black sesame latter which had a lot of black sesame taste to it. Definitely get their kouign amann. It was very good. The puddings were not too sweet, velvety smooth and tasty.
Everything I got was great and delicious. I would definitely come back when I'm in the city.
The pastries here are undeniably delicious. However, the service left a bitter aftertaste that no amount of sugar could fix!
The server (male, mid-30s, at the first cash register) was incredibly rude, snapping at me when I asked a question about the menu. To make matters worse, they got my order wrong and then had the audacity to accuse *me* of being confused. Instead of offering an apology, I was met with condescension and attitude.
If you're coming here for the food, you're in for a treat. But brace yourself for the service – it might leave you regretting the visit.
Atmosphere: 4
Food: 5
Service: 1
Nice Bakery at California street. It has many selection of pastries and also serve coffee. I like the banana almond choclate croissant and passionfruit Koign Aman. The chocolate cookie is a bit hard. I like soft cookies. There are plenty seating inside. Parking could be a challange at this area
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chocolate Banana Almond Croissant
A Parisian Delight in San Francisco with great service! B. Patisserie is a Parisian dream brought to life in the heart of San Francisco. Their flaky croissants, buttery kouign amann, and decadent tarts are simply divine. The airy ambiance and skilled pastry chefs create a truly indulgent experience. Whether you're a pastry connoisseur or a casual sweet tooth, B. Patisserie is a must-visit.
Kid-friendliness: Kid friendly!
Atmosphere: 4
Food: 4
Service: 4
Went here on a weekday early ish morning. Came here for coffee and patisserie. There have seasonal items all are pretty good. People seem to come it random times. I didn't get much of a line but when I was slipping my coffee there is a line. Worth a try because my other loves this place
Atmosphere: 3
Food: 4
Service: 3
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