Ben & Jerry’s

475 Jefferson St, San Francisco
(415) 567-5873

Recent Reviews

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Blake Gilbert

$13 for a milkshake 😆

J K

$12 for a single scoop of vanilla.

Lars Hartmann

The ice cream is very good and they offer a variety of choices. Having said that, the service can be improved: don’t be at your phone, don’t check the tip box when customers are in the room (maybe offer better service, then you would get tips) and be attentive and welcoming.

Zachary Kerska

Just got 2 ice creams, 1 waffle cone with 1 small scoop each. Came out to $22.50

John

$12 milk shake is like drinking flavored milk. They reduce the ice cream content in order to increase the profit. Poor business plan.

Yuka

Ice cream was good but staff was impolite;(

Oceanic_sailor

Delicious

sholeh ja

The only place I could find Coffee Coffee Buz Buz flavor.

Rodrigo Rodriguez

Why have set times and close early without notice or signage.

Atmosphere: 1

Food: 1

Service: 1

Jesper Rasmussen

Got really bad serive here. Even though we were the only ones in the store looking at ice cream, the woman standing there kept asking "are you ready to order soon?", as if she just wanted us to leave. The ice cream is good and there are many kinds though.

Atmosphere: 2

Food: 4

Service: 1

Dawson Brunswick

We stayed next door in the Argonaut, and we came here every night when we got back to the hotel! The service was always quick and the employees were very kind. For being in a tourist area, I was very pleased with the pricing.

Atmosphere: 5

Food: 5

Service: 5

Lea Niculescu

Had a hankering for ice cream so I popped in and asked for a cone with strawberry cheesecake flavored ice cream. The cashier was friendly amd prompt. I enjoyed my ice cream at the beach as it's nearby.
My one complaint is that ice cream here is expensive.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ben & Jerry's Ice Cream Cone

Juan Pablo Winkler

Terrible customer service.

Atmosphere: 3

Food: 5

Service: 1

Alin Dima

Got myself some very good ice cream on the go and talked to the young lady at the counter. She told me she was from Romania. Her positive attitude, friendliness, and helpfulness were truly impressive. The ice cream was, of course, amazing. Great job, Ben & Jerry's, for the ice cream and for hiring such a wonderful employee. I gave her a generous tip for her exceptional service and would like to ask the management to consider giving her a significant raise. She was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone Sundae

Shauna Hull

The young lady behind the counter told us she was from Romania and would be in America for three months and had been here already for only three weeks. She has such a positive attitude and was so friendly and helpful. The ice cream was amazing of course. Good job Ben &Jerry's for hiring this young lady even for a short time. She is a true asset.

Atmosphere: 5

Food: 5

Service: 5

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