Why have set times and close early without notice or signage.
Atmosphere: 1
Food: 1
Service: 1
Jesper Rasmussen
Got really bad serive here. Even though we were the only ones in the store looking at ice cream, the woman standing there kept asking "are you ready to order soon?", as if she just wanted us to leave. The ice cream is good and there are many kinds though.
Atmosphere: 2
Food: 4
Service: 1
Dawson Brunswick
We stayed next door in the Argonaut, and we came here every night when we got back to the hotel! The service was always quick and the employees were very kind. For being in a tourist area, I was very pleased with the pricing.
Atmosphere: 5
Food: 5
Service: 5
Lea Niculescu
Had a hankering for ice cream so I popped in and asked for a cone with strawberry cheesecake flavored ice cream. The cashier was friendly amd prompt. I enjoyed my ice cream at the beach as it's nearby. My one complaint is that ice cream here is expensive.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ben & Jerry's Ice Cream Cone
Juan Pablo Winkler
Terrible customer service.
Atmosphere: 3
Food: 5
Service: 1
Alin Dima
Got myself some very good ice cream on the go and talked to the young lady at the counter. She told me she was from Romania. Her positive attitude, friendliness, and helpfulness were truly impressive. The ice cream was, of course, amazing. Great job, Ben & Jerry's, for the ice cream and for hiring such a wonderful employee. I gave her a generous tip for her exceptional service and would like to ask the management to consider giving her a significant raise. She was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Sundae
Shauna Hull
The young lady behind the counter told us she was from Romania and would be in America for three months and had been here already for only three weeks. She has such a positive attitude and was so friendly and helpful. The ice cream was amazing of course. Good job Ben &Jerry's for hiring this young lady even for a short time. She is a true asset.
Atmosphere: 5
Food: 5
Service: 5
Federico di nuzzo
Good but overpriced, 2 balls and waffle cone $13
Atmosphere: 3
Food: 4
Service: 3
C S
Ice cream was very good. There were 3 people behind the counter but not even one offered any help. The shop was empty so they weren't busy at all. Finally I had to ask one of them if I could buy ice cream.
Atmosphere: 3
Food: 5
Service: 3
Salvadorian
Ben and Jerry’s, small ice cream shop by Pier 39, at the Argounat Hotel.
Watch out for this possible scam. I paid with a card and the tip screen was in Chinese. The cashier said I didn’t need to do anything and walked away from the register expecting me to do the same. The problem was the transaction was still active and he could have put any amount he wanted. It wasn’t easy but I hit the right button and was able to change the language option back to English and close the transaction. Regarding the rest of the process, good ice cream way over priced. Place was not very clean and the employees had zero service skills and no interest in smiling or taking care of customers. Definitely should not be working with the public.
Atmosphere: 1
Food: 3
Service: 1
Rob Kitson
Watch out for this possible scam. I paid with a card and the tip screen was in Chinese. The cashier said I didn’t need to do anything and walked away from the register expecting me to do the same. The problem was the transaction was still active and he could have put any amount he wanted. It wasn’t easy but I hit the right button and was able to change the language option back to English and close the transaction.Regarding the rest of the process, good ice cream way over priced. Place was not very clean and the employees had zero service skills and no interest in smiling or taking care of customers. Definitely should not be working with the public.
Why have set times and close early without notice or signage.
Atmosphere: 1
Food: 1
Service: 1
Got really bad serive here. Even though we were the only ones in the store looking at ice cream, the woman standing there kept asking "are you ready to order soon?", as if she just wanted us to leave. The ice cream is good and there are many kinds though.
Atmosphere: 2
Food: 4
Service: 1
We stayed next door in the Argonaut, and we came here every night when we got back to the hotel! The service was always quick and the employees were very kind. For being in a tourist area, I was very pleased with the pricing.
Atmosphere: 5
Food: 5
Service: 5
Had a hankering for ice cream so I popped in and asked for a cone with strawberry cheesecake flavored ice cream. The cashier was friendly amd prompt. I enjoyed my ice cream at the beach as it's nearby.
My one complaint is that ice cream here is expensive.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ben & Jerry's Ice Cream Cone
Terrible customer service.
Atmosphere: 3
Food: 5
Service: 1
Got myself some very good ice cream on the go and talked to the young lady at the counter. She told me she was from Romania. Her positive attitude, friendliness, and helpfulness were truly impressive. The ice cream was, of course, amazing. Great job, Ben & Jerry's, for the ice cream and for hiring such a wonderful employee. I gave her a generous tip for her exceptional service and would like to ask the management to consider giving her a significant raise. She was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Sundae
The young lady behind the counter told us she was from Romania and would be in America for three months and had been here already for only three weeks. She has such a positive attitude and was so friendly and helpful. The ice cream was amazing of course. Good job Ben &Jerry's for hiring this young lady even for a short time. She is a true asset.
Atmosphere: 5
Food: 5
Service: 5
Good but overpriced, 2 balls and waffle cone $13
Atmosphere: 3
Food: 4
Service: 3
Ice cream was very good. There were 3 people behind the counter but not even one offered any help. The shop was empty so they weren't busy at all. Finally I had to ask one of them if I could buy ice cream.
Atmosphere: 3
Food: 5
Service: 3
Ben and Jerry’s, small ice cream shop by Pier 39, at the Argounat Hotel.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Watch out for this possible scam. I paid with a card and the tip screen was in Chinese. The cashier said I didn’t need to do anything and walked away from the register expecting me to do the same. The problem was the transaction was still active and he could have put any amount he wanted. It wasn’t easy but I hit the right button and was able to change the language option back to English and close the transaction.
Regarding the rest of the process, good ice cream way over priced. Place was not very clean and the employees had zero service skills and no interest in smiling or taking care of customers. Definitely should not be working with the public.
Atmosphere: 1
Food: 3
Service: 1
Watch out for this possible scam. I paid with a card and the tip screen was in Chinese. The cashier said I didn’t need to do anything and walked away from the register expecting me to do the same. The problem was the transaction was still active and he could have put any amount he wanted. It wasn’t easy but I hit the right button and was able to change the language option back to English and close the transaction.Regarding the rest of the process, good ice cream way over priced. Place was not very clean and the employees had zero service skills and no interest in smiling or taking care of customers. Definitely should not be working with the public.
Atmosphere: 1
Food: 3
Service: 1
Free cone day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Chocolate Chunk, Ben & Jerry's Ice Cream Cone, Chocolate Chip Cookie Dough, Mango Mango, Extras, Small 2 Scoops, Phish Food, Waffle, Birthday Cake, Waffle Come, Berry Berry Extraordinary Sorbet, Custom Sundae 2 Scoops, Waffle Cone Sundae, Coffee Coffee Buzzbuzzbuzz, Chocolate Dipped Sugar Cone, Snackable Cookie Dough Chunks 8oz, Custom Milkshake 20oz, Prepacked Pints 16oz, Sundae Kit for 3-4 People, Fresh Packed Pints 16oz
Fifteen bucks for an overly sugary cone? Walked away
The ice cream was delicious as always. The price is somehow overpriced there, the location is great but the inside is very dark and there is no space.
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