Ben & Jerry’s
$$ • Ice Cream
Hours:
1480 Haight St, San Francisco
(415) 626-4143
About Ben & Jerry's
Customers' Favorites
Ben & Jerry's Reviews
This is the WORST customer service experience at a Ben & Jerry’s I have ever experienced. The male employee was so rude over the phone and refused to help me order a cake over the phone. After two attempts online with several glitches in the system, I called again for help as directed to do so on the website. He claimed he was the manager and refused to make a cake for me and told me to go elsewhere for my cake needs. I’m so sad this is how Ben & Jerry’s is represented out...read full review
Menu
Hours
| Monday | 12 - 8PM |
| Tuesday | 12 - 8PM |
| Wednesday | 12 - 8PM |
| Thursday | 12 - 8PM |
| Friday | 12 - 8PM |
| Saturday | 12 - 8PM |
| Sunday | 12 - 8PM |
Ben & Jerry's is a popular ice cream shop known for its wide variety of plant-based options, including almond, sunflower, and oat milk-based flavors. The shop has a cute appearance and a friendly atmosphere, with staff who are quick and welcoming, especially to tourists. Customers have enjoyed visiting this location for its nostalgic connection to Haight Street and its consistent, great-tasting ice cream that tastes the same as in Vermont. The ambiance may still need some updates, but the ice cream remains excellent. Visitors should be prepared for potentially long lines and higher prices, especially when visiting with a large group. Pints are available at various grocers, with deals like buy five, get five free. The staff, including a girl wearing a camouflage hat with pigtails, are praised for their kindness and efficiency, making the experience enjoyable even during busy times.