Black Point Cafe

Weak matcha. When asked if they could add more they rudely told me no. Terrible service and tasted like milk. SFO is known for being one of the best airports in the country and this coffee shop represents a stain on that image.

Atmosphere: 1

Food: 1

Service: 1

It's a disgrace that the pastries are so disgusting. Shame on you for serving this in SFO

Atmosphere: 2

Service: 4

1$ for non-dairy milk in my brewed coffee?? Doing my duty to give poor reviews to places that up-charge people who can’t do dairy for real dairy intolerances, or people who are trying to save the planet by going plant based.

Had their blueberry scone and it’s the best one I had! Staff was 👍

Food: 5

Honestly didn't know breakfast burritos could be so sad. But points for the coffee. Kinda bummed I got it and missed out on the other delicious burrito options at sfo

Atmosphere: 5

Food: 1

Service: 5

I ordered a chai and was thoroughly disappointed. It was extremely sweet to the point of being undrinkable. Clearly, it’s a premade mix diluted with water/milk, but the proportions are completely off, or they seriously need to switch to a better premix.

To be fair, the service wasn’t bad. The woman at the counter kindly gave me extra hot water to dilute the drink and bring down the sugar content, but even that couldn’t salvage the drink.

To top it off, charging customers over $9 (post tax) for this is ridiculous. I couldn’t take more than a couple of sips before tossing the whole thing in the dumpster. Absolutely not worth it.

Atmosphere: 3

Food: 1

Service: 4

The best coffee shop at SFO International A side 🙇🏻‍♂️

Atmosphere: 5

Food: 5

Service: 5

Staff eating behind the counter. Gross.

Service: 1

Got absolutely duped by a half-full “16 oz coffee” lol

Atmosphere: 1

Food: 1

Service: 1

Horrible customer service, Filipina woman working register 05/13/25 couldn't be bothered to get off her phone texting and take my order. Prices on most baked goods aren't labeled either so you must trust what they say .. that said, the $5.17 cookie was surprisingly good.

I ordered a smoothie of mixed fruit
I asked if it’s fresh they said yes
When I got my smoothie I was completely fake non of the ingredients I saw in the menu was there 🤦🏻‍♂️
Only iced coconut water

Very inefficient and selfish service. Barely give you anythong for the price you pay. Do not waste your time and money.

Coffee was ok, almond croissant tastes like ham

Tried Blended Cappuccino, really bad full of ice.

The worst humans. The fact that they wouldn’t give me a glass of water for my child when I ordered a coffee is terrible