Ordered the pandan caramel milk tea and the pandan caramel latte and both drinks were too sweet with no pandan flavor what so ever, so I basically got a caramel latte and caramel milk tea. There was no way of adjusting sweetness or ice level when ordering online, no phone number to call in... used cheap cups with flimsy lids that leak when you swirl your drink. quality has gone down the drain. boba guys use to be my favorite... now, not so much.
Atmosphere: 5
Food: 1
Service: 3
Mayumi Yan
Best boba drinks !
Atmosphere: 5
Food: 5
Service: 5
Robert G.
The good nonspill lids are back and so is my five star review! Thanks Boba guys!
Atmosphere: 5
Food: 4
Service: 4
Amitha Pious
The lychee oolong tea with boba pearls tasted average. The same drink from different boba guys locations in South Bay tasted a lot better. They do not customize the drink which is a bummer.
Atmosphere: 3
Food: 3
Service: 3
Heung Min Son
Gave lots of boba. Perfect texture and quality always too. Very consistent. Drinks are tasty.
Atmosphere: 5
Food: 5
Service: 5
Gerald D.
Worker named Lauren there, she was really nice and helpful since it was my first time there. Also she was pretty cute lolEdit: I never went there, i actually don't live in Cali but in New Jersey lmao.
Helen C.
Let me start by saying I am (or was) a fan of Boba Guys but the last 3 times I've been here I have been disappointed at this location. The drink and the boba have been very inconsistent here. The boba at Boba Guys usually known as some of the best around was very hard and flavorless. When I tried to mention this to the store, the girl at the counter told me that it's only good for about 4 hours so it really depends on when you come to the store She said it's not as good later in the day. What?? Really??!! I won't be returning for a while but hopefully someone will read this and check in with this store and the staff.
Jackie Q.
It's not my first time trying Boba Guys nor my first time trying this location. I've been a customer for a couple of years now, spanning back to when their strawberry matcha drink held the boba spotlight. Previously I never lived close enough to a location to become a regular, but I recently started frequenting the area around this location and it has received the majority of my boba business as the de facto boba shop within walking distance.I'm still not accustomed to SF boba prices and the drinks here are definitely on the pricier side. I've tried the mango jasmine fresca with aloe jelly, rose black tea with boba, Hong Kong milk tea with boba, ube latte with boba, and Thai tea with boba. I've ordered with the casher in-person, at the kiosk in-store, and online through the boba guys website. Most of the time I'm walking the dog so I have to do the obligatory "walk in while holding the dog in my arms," but the staff have always been friendly and accommodating whenever I come in.When I decided to try the mango jasmine fresca, I was actually a little bummed that there was a passion fruit jasmine fresca which was exclusive to New York because that sounds much better to me personally. I usually get crystal boba with my fruit teas so I was surprised to discover that Boba Guys actually doesn't do crystal boba--they only have regular boba, almond jelly, chia seeds, and aloe jelly. Going in I thought the mango jasmine would be more like a Starbucks refresher, but I want to say that it was on the sweeter side to be considered refreshing. Boba Guys also doesn't formally do a sweetness adjustment for a lot of their drinks--when I ordered the Hong Kong milk tea I agreed to add more black tea to make it less sweet but for the ube latte they would have to take out some ube puree so naturally I opted to leave it as it because everyone knows that puree is the good stuff.Boba Guys will stay a reputable and reliable chain in my book, and as long as I'm in SF I'll know that it's a solid option for satisfying any boba craving. I do appreciate how they keep the menu fresh with a variety of seasonal offerings but and I would recommend them to anyone who is a boba modernist (likes coffee with their boba, cloud foams, drinks with multiple layers, uncommon offerings). For those that are more traditionalist, the Hong Kong milk tea and Thai tea are definitely done well here. For those with furry friends that feel equally bad leaving them outside as you do bringing them inside and end up carrying them, the staff at this location have always been proactive in getting me set up with a drink carrier, flat-bottom bag, and straws in the bag when they see me with my hands full.
Gianna B.
This place is awesome! You know a good boba tea by the texture, consistency, & flavor of the boba itself & these are top notch. The service team is very friendly, patient, & accommodating. The ambiance inside is very modern & welcoming with a table for indoor seating as well as great lighting. I ordered two drinks; a matcha latte with almond milk & strawberry purée as well as a decaf black tea with almond milk & coconut purée. Both were the perfect amount of sweet, super creamy, & flavorful. I will definitely be back for more when I'm looking for a boba milk tea fix.
Elliott Aiena
i go here probably 3 times a week. the staff are kind & the drinks are exceptional. every single time without fail they are playing the worst music i’ve ever heard so loudly i can’t hear myself think. incredible experience all around.
We were up in SF for a bit, and we've heard our buddies talking about Boba Guys. So we decided to try it out. I got the hojicha latte because I was in the mood for some kind of green tea. My husband got a black tea. Both teas were pretty good. You can really taste the tea. Not nearly my favorite boba, but it was still good. The teas aren't too sweet. The hojicha had a nice toasty nutty flavor since it's roasted green tea powder. All in all, not bad. When in SF, I'd still want to check out new boba places.
Anthony
5/5!Been wanting to try Boba Guys for a long time, and while visiting SF, I finally got a chance too!The Food: I went with the Horchata Specialty drink. It was delicious! Had that great horchata/cinnamon flavor. Was refreshing and made to my liking.The Service: Service was great. Staff were friendly. Ordered ahead of time and went to go pick the drinks up. Very fast service!The Atmosphere: Nice and small boba spot. Very Modern and minimal setup.Overall, a 5/5 Loved the drinks and service here. Would come back to boba Guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jasmine Tea with Boba, Dirty Horchata
Anthony N.
5/5!Been wanting to try Boba Guys for a long time, and while visiting SF, I finally got a chance too!The Food: I went with the Horchata Specialty drink. It was delicious! Had that great horchata/cinnamon flavor. Was refreshing and made to my liking.The Service: Service was great. Staff were friendly. Ordered ahead of time and went to go pick the drinks up. Very fast service!The Atmosphere: Nice and small boba spot. Very Modern and minimal setup.Overall, a 5/5 Loved the drinks and service here. Would come back to boba Guys!
Jessica Y.
Ordered the mango matcha boba with 50% sweetness. Don't forget to mix it! All the mango puree is on the bottom so your first sip will be so sweet. Once you mix it, you get a good blend of match and mango. But I must say, I felt like the matcha cause a gritty taste. Not sure if it was just my drink and the matcha wasn't mixed as well. The boba was a good consistancy. I just feel like boba has gotten so expensive. The drink itself was $6 plus they charge you an additional 75 cents for boba. Basically $7 for an average size drink with lots of ice.
Domingo F. Mercado
Great place to enjoy a different kind of drink with boba products. 7 days is busyKid-friendliness: Kids love the Boba drinks.Parking: 16th and Connecticut busy areaWheelchair accessibility: Wheelchairs ♿️ side walk access
Ordered the pandan caramel milk tea and the pandan caramel latte and both drinks were too sweet with no pandan flavor what so ever, so I basically got a caramel latte and caramel milk tea. There was no way of adjusting sweetness or ice level when ordering online, no phone number to call in... used cheap cups with flimsy lids that leak when you swirl your drink. quality has gone down the drain. boba guys use to be my favorite... now, not so much.
Atmosphere: 5
Food: 1
Service: 3
Best boba drinks !
Atmosphere: 5
Food: 5
Service: 5
The good nonspill lids are back and so is my five star review! Thanks Boba guys!
Atmosphere: 5
Food: 4
Service: 4
The lychee oolong tea with boba pearls tasted average. The same drink from different boba guys locations in South Bay tasted a lot better. They do not customize the drink which is a bummer.
Atmosphere: 3
Food: 3
Service: 3
Gave lots of boba. Perfect texture and quality always too. Very consistent. Drinks are tasty.
Atmosphere: 5
Food: 5
Service: 5
Worker named Lauren there, she was really nice and helpful since it was my first time there. Also she was pretty cute lolEdit: I never went there, i actually don't live in Cali but in New Jersey lmao.
Let me start by saying I am (or was) a fan of Boba Guys but the last 3 times I've been here I have been disappointed at this location. The drink and the boba have been very inconsistent here. The boba at Boba Guys usually known as some of the best around was very hard and flavorless. When I tried to mention this to the store, the girl at the counter told me that it's only good for about 4 hours so it really depends on when you come to the store She said it's not as good later in the day. What?? Really??!! I won't be returning for a while but hopefully someone will read this and check in with this store and the staff.
It's not my first time trying Boba Guys nor my first time trying this location. I've been a customer for a couple of years now, spanning back to when their strawberry matcha drink held the boba spotlight. Previously I never lived close enough to a location to become a regular, but I recently started frequenting the area around this location and it has received the majority of my boba business as the de facto boba shop within walking distance.I'm still not accustomed to SF boba prices and the drinks here are definitely on the pricier side. I've tried the mango jasmine fresca with aloe jelly, rose black tea with boba, Hong Kong milk tea with boba, ube latte with boba, and Thai tea with boba. I've ordered with the casher in-person, at the kiosk in-store, and online through the boba guys website. Most of the time I'm walking the dog so I have to do the obligatory "walk in while holding the dog in my arms," but the staff have always been friendly and accommodating whenever I come in.When I decided to try the mango jasmine fresca, I was actually a little bummed that there was a passion fruit jasmine fresca which was exclusive to New York because that sounds much better to me personally. I usually get crystal boba with my fruit teas so I was surprised to discover that Boba Guys actually doesn't do crystal boba--they only have regular boba, almond jelly, chia seeds, and aloe jelly. Going in I thought the mango jasmine would be more like a Starbucks refresher, but I want to say that it was on the sweeter side to be considered refreshing. Boba Guys also doesn't formally do a sweetness adjustment for a lot of their drinks--when I ordered the Hong Kong milk tea I agreed to add more black tea to make it less sweet but for the ube latte they would have to take out some ube puree so naturally I opted to leave it as it because everyone knows that puree is the good stuff.Boba Guys will stay a reputable and reliable chain in my book, and as long as I'm in SF I'll know that it's a solid option for satisfying any boba craving. I do appreciate how they keep the menu fresh with a variety of seasonal offerings but and I would recommend them to anyone who is a boba modernist (likes coffee with their boba, cloud foams, drinks with multiple layers, uncommon offerings). For those that are more traditionalist, the Hong Kong milk tea and Thai tea are definitely done well here. For those with furry friends that feel equally bad leaving them outside as you do bringing them inside and end up carrying them, the staff at this location have always been proactive in getting me set up with a drink carrier, flat-bottom bag, and straws in the bag when they see me with my hands full.
This place is awesome! You know a good boba tea by the texture, consistency, & flavor of the boba itself & these are top notch. The service team is very friendly, patient, & accommodating. The ambiance inside is very modern & welcoming with a table for indoor seating as well as great lighting. I ordered two drinks; a matcha latte with almond milk & strawberry purée as well as a decaf black tea with almond milk & coconut purée. Both were the perfect amount of sweet, super creamy, & flavorful. I will definitely be back for more when I'm looking for a boba milk tea fix.
i go here probably 3 times a week. the staff are kind & the drinks are exceptional. every single time without fail they are playing the worst music i’ve ever heard so loudly i can’t hear myself think. incredible experience all around.
Restaurantji Recommends
We were up in SF for a bit, and we've heard our buddies talking about Boba Guys. So we decided to try it out. I got the hojicha latte because I was in the mood for some kind of green tea. My husband got a black tea. Both teas were pretty good. You can really taste the tea. Not nearly my favorite boba, but it was still good. The teas aren't too sweet. The hojicha had a nice toasty nutty flavor since it's roasted green tea powder. All in all, not bad. When in SF, I'd still want to check out new boba places.
5/5!Been wanting to try Boba Guys for a long time, and while visiting SF, I finally got a chance too!The Food: I went with the Horchata Specialty drink. It was delicious! Had that great horchata/cinnamon flavor. Was refreshing and made to my liking.The Service: Service was great. Staff were friendly. Ordered ahead of time and went to go pick the drinks up. Very fast service!The Atmosphere: Nice and small boba spot. Very Modern and minimal setup.Overall, a 5/5 Loved the drinks and service here. Would come back to boba Guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jasmine Tea with Boba, Dirty Horchata
5/5!Been wanting to try Boba Guys for a long time, and while visiting SF, I finally got a chance too!The Food: I went with the Horchata Specialty drink. It was delicious! Had that great horchata/cinnamon flavor. Was refreshing and made to my liking.The Service: Service was great. Staff were friendly. Ordered ahead of time and went to go pick the drinks up. Very fast service!The Atmosphere: Nice and small boba spot. Very Modern and minimal setup.Overall, a 5/5 Loved the drinks and service here. Would come back to boba Guys!
Ordered the mango matcha boba with 50% sweetness. Don't forget to mix it! All the mango puree is on the bottom so your first sip will be so sweet. Once you mix it, you get a good blend of match and mango. But I must say, I felt like the matcha cause a gritty taste. Not sure if it was just my drink and the matcha wasn't mixed as well. The boba was a good consistancy. I just feel like boba has gotten so expensive. The drink itself was $6 plus they charge you an additional 75 cents for boba. Basically $7 for an average size drink with lots of ice.
Great place to enjoy a different kind of drink with boba products. 7 days is busyKid-friendliness: Kids love the Boba drinks.Parking: 16th and Connecticut busy areaWheelchair accessibility: Wheelchairs ♿️ side walk access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean Banana Milk