Chipotle is not great for customer service like ever. This may be the single worst chipotle I’ve ever seen. I asked them for a little bit of Carnitas and they charged me seven dollars for double meat so $20 for a burrito. then someone came in the door at 8:02 and the manager told him I’m sorry this is the last person that we were serving tonight
A X
Inaccurate hours. Came on Sunday at 7:30pm and it’s. Second time came to this location where the closing hour isn’t as advertised.
Brim
I’m starting to notice when you ask for your food to be made they don’t want to give you full portions of the food you ask for. I asked for limes and they took 10-15 minutes and they were cut up huge.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Burrito Bowl, Chips, Tortilla on the Side
Sandeep Ror
Very Rudy stuff and they are doing something wrong if grill manager and owner contact me I want to tell something I saw something
Service: 1
Gopal J. Bista
Three ladies who are working today (24th February 2025) in the evening shift are not responsible. They don’t take care of delivery drivers and they don’t respect too. Shame on them.
Service: 1
Maya G
Rude workers and terrible customer service, the rice was undercooked and half salty, half lacking salt, second time trying this location and both times were the worst chipotle locations I’ve been too. Also very uncomfortable, and unclean environment :/
Atmosphere: 1
Food: 1
Service: 1
Amir Gilanpour
This staff is not friendly and I was shocked when I found a little bit of chicken in my bowl.
Atmosphere: 4
Food: 1
Service: 1
M.R. H.
The staff is super rude. When I went in just now there was hardly anyone in line and each staff member rushed me through as if I was somehow inconveniencing them by ordering my food. I made no special requests or anything and ordered quickly. I asked which salsa was medium spicy and they said the green one. None of the salsa was green at this location and I don’t go to chipotle enough to know if that’s just what they call a salsa that’s reddish-orange in color. I said I don’t see any green salsa politely and they came back at me with “it’s right in front of you” snarky as hell. They all just seemed really pissed I walked in. There was no reason to rush me, I was one of 3 people in line. I’m blown away by how rude each staff member was. The entire staff just seemed like a bunch of bratty high school kids that are entitled af and suppressing a meltdown because they have gone 2 whole hours without screen time, waahhhh 😫 When I opened my bowl to eat it was put together all sloppy and messy. I won’t be returning to this location. I don’t go to chipotle all that often but I go often enough to know that whole experience was BS. 0/10 would not recommend.
Tiny servings not worth, you get a half what you pay for
Atmosphere: 1
Food: 1
Service: 1
Maereviews Now
I ordered a burrito online but couldn’t add the free guac reward received. When I was at the restaurant, the lady tried to scan the reward but was unsuccessful. Michael Chun came and told me that I have to order at the counter in order to use the reward. However i show him the term and condition of the reward and inform him that i could use it for an online purchase. He refused to help me and told me to call the customer service number. When I asked him for his name , store id and the customer service number , he told me to stand aside and refused to provide me with the information. I insisted for the next 5 mins and he reluctantly gave me the details. After speaking’s you the customer service agent and sending pics of the reward on the app, she gave me a code for free guac. Michael Chun reluctantly process the transaction for me. I took the burrito that I’ve ordered and guac and left. As soon as I stepped out of the restaurant, I felt something dripping on my jeans. When I looked down, I saw the the burrito poking out from the bottom of the bag. The bottom of the bag was soaked with some liquid. I went back in the restaurant and demanded a refund. Micheal refused to give me a refund and asked me to call customer service again. The staff must have done something to my burrito and this is a serious violation of food safety
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak Burrito
Marley Kimelman
The skimping on the portions here is totally outrageous. The extra head nod doesn’t work either. Especially the tall guy with the man bun acts like each morsel of chicken is his own personal stash. Grow up.
Atmosphere: 3
Food: 4
Service: 1
Sachin Basnet
Very bad they didnt give nice response for delivery person only focus to customer
Atmosphere: 1
Food: 1
Service: 1
Raymond Lind
This branch was very busy was service was still fast. Unfortunately the food was just ok and very expensive for what it was.
Literally found a piece of plastic in my burrito
the employee are very delay service
Atmosphere: 1
Food: 1
Service: 1
Chipotle is not great for customer service like ever. This may be the single worst chipotle I’ve ever seen. I asked them for a little bit of Carnitas and they charged me seven dollars for double meat so $20 for a burrito. then someone came in the door at 8:02 and the manager told him I’m sorry this is the last person that we were serving tonight
Inaccurate hours. Came on Sunday at 7:30pm and it’s. Second time came to this location where the closing hour isn’t as advertised.
I’m starting to notice when you ask for your food to be made they don’t want to give you full portions of the food you ask for. I asked for limes and they took 10-15 minutes and they were cut up huge.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Burrito Bowl, Chips, Tortilla on the Side
Very Rudy stuff and they are doing something wrong if grill manager and owner contact me I want to tell something I saw something
Service: 1
Three ladies who are working today (24th February 2025) in the evening shift are not responsible. They don’t take care of delivery drivers and they don’t respect too. Shame on them.
Service: 1
Rude workers and terrible customer service, the rice was undercooked and half salty, half lacking salt, second time trying this location and both times were the worst chipotle locations I’ve been too. Also very uncomfortable, and unclean environment :/
Atmosphere: 1
Food: 1
Service: 1
This staff is not friendly and I was shocked when I found a little bit of chicken in my bowl.
Atmosphere: 4
Food: 1
Service: 1
The staff is super rude. When I went in just now there was hardly anyone in line and each staff member rushed me through as if I was somehow inconveniencing them by ordering my food. I made no special requests or anything and ordered quickly. I asked which salsa was medium spicy and they said the green one. None of the salsa was green at this location and I don’t go to chipotle enough to know if that’s just what they call a salsa that’s reddish-orange in color. I said I don’t see any green salsa politely and they came back at me with “it’s right in front of you” snarky as hell. They all just seemed really pissed I walked in. There was no reason to rush me, I was one of 3 people in line. I’m blown away by how rude each staff member was. The entire staff just seemed like a bunch of bratty high school kids that are entitled af and suppressing a meltdown because they have gone 2 whole hours without screen time, waahhhh 😫 When I opened my bowl to eat it was put together all sloppy and messy. I won’t be returning to this location. I don’t go to chipotle all that often but I go often enough to know that whole experience was BS. 0/10 would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tiny servings not worth, you get a half what you pay for
Atmosphere: 1
Food: 1
Service: 1
I ordered a burrito online but couldn’t add the free guac reward received. When I was at the restaurant, the lady tried to scan the reward but was unsuccessful. Michael Chun came and told me that I have to order at the counter in order to use the reward. However i show him the term and condition of the reward and inform him that i could use it for an online purchase. He refused to help me and told me to call the customer service number. When I asked him for his name , store id and the customer service number , he told me to stand aside and refused to provide me with the information. I insisted for the next 5 mins and he reluctantly gave me the details. After speaking’s you the customer service agent and sending pics of the reward on the app, she gave me a code for free guac. Michael Chun reluctantly process the transaction for me. I took the burrito that I’ve ordered and guac and left. As soon as I stepped out of the restaurant, I felt something dripping on my jeans. When I looked down, I saw the the burrito poking out from the bottom of the bag. The bottom of the bag was soaked with some liquid. I went back in the restaurant and demanded a refund. Micheal refused to give me a refund and asked me to call customer service again. The staff must have done something to my burrito and this is a serious violation of food safety
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak Burrito
The skimping on the portions here is totally outrageous. The extra head nod doesn’t work either. Especially the tall guy with the man bun acts like each morsel of chicken is his own personal stash. Grow up.
Atmosphere: 3
Food: 4
Service: 1
Very bad they didnt give nice response for delivery person only focus to customer
Atmosphere: 1
Food: 1
Service: 1
This branch was very busy was service was still fast. Unfortunately the food was just ok and very expensive for what it was.
Atmosphere: 2
Food: 2
Service: 3
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