Chipotle Mexican Grill
211 Sutter St, San Francisco
(415) 590-4199
Recent Reviews
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They have a bathroom. Two floors of seating. Free lemonade but the cups are really small
Atmosphere: 3
Food: 4
Service: 3
RESTOCK THE NAPKINS!
Atmosphere: 1
Food: 1
Service: 1
I am a Dashar and I was disrespected when I went to take an order at this restaurant.
The dining room was filled with trash on the floor and tables. The meat was drier than beef jerky and the employees were disinterested in being there. Don’t go! If everything was handled this poorly - I can only imagine how the food is being handled!
Atmosphere: 1
Food: 1
Service: 1
This location closes 10 minutes early regularly.
Recently had multiple poor experiences with a different Chipotle location so visited this location. Such a better experience! Great service, tasty food and solid portions.
Food: 5
Service: 5
Food was very 👍 good
Atmosphere: 3
Food: 5
Service: 4
Very bad service & rude employees. That's unusual for Chipotle. It is the first time I went to this branch.
Atmosphere: 4
Food: 5
Service: 1
Update: there are 7 people waiting for food at the register and there are tons of staff walking around doing nothing. This is absurd.
I had an issue with check out that was solved very quickly. I was a little sassy so I felt bad lol staff was great and helpful! Whoever is on the register at 1:30pm on 9/9 is great
Atmosphere: 5
Food: 5
Service: 1
Chipotle Mexican Grill – Downtown Sutter Street This place is getting worse and worse both food quality and service wise imhv while Chipotle Mexican Grill Inc (CMG) announces additional $1.8B of stock buybacks and as of today’s date is listed at 33.94 USD. First, service is terrible as if you were walking into “enemy territory” no English no smile shitty attitude as if they were owed some money or you had forgotten to pay back some favor. Second, food is a mixture its salads look pretty fresh the rest is a mess: ❶ Rice especially brown rice is not well done or properly cooked. ❷Frijoles don’t look too well prepared. ❸ Tortillas are not properly heated or not warm enough. ❹ The worst is the quantity of chicken or beef {“protein” in their professional terminology} is ridiculously getting less than what you pay. Take a look at the chicken burrito I ordered the other day where is my chicken? 😠
Oh well, economics are not necessarily politics but the Corporate needs better train this new work crew and to seek “anger management” treatment before realizing anybody’s “American Dream” is hinged upon your recognition, respect and acquiescence to our common values and protocols of this great country hence assimilating to our society regardless what language you speak or where your original root is from. Chew on that… 😉
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Hire better 0 stars if I could
Atmosphere: 1
Food: 5
Service: 1
Very worst customer service
Services is too slow maybe they should consider
Hiring new employees.
Atmosphere: 1
Food: 1
Service: 1
Please get the table cleaned once in a while
Atmosphere: 1
Food: 3
Service: 1
Management of this branch has gone downhill. I usually come here during lunch 2x week. Always brown rice is hard and undercooked, always no fajitas, corn still frozen, while 6-7 servers just stand there scooping smaller and smaller portions, shouting want bag? Chips and drinks? . Steak bowl is already $16 and for this low quality food and service, Not worth it.
Atmosphere: 3
Food: 1
Service: 1
Picked up lunch at this location, employees were rude and all looked as if I was bothering them by ordering my food, one rolled his eyes when I asked for cheese.
Steak tasted odd, discarded after expending $21.
Never again.
Ill take my $ where the customer service and food are good.
Food: 2
Service: 1
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