Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Large Chips & Large Guacamole
Chicken Burrito Bowl
Quesadilla
Queso
Salad
Chipotle Mexican Grill Reviews
239 ratings
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They're a great crew. 😘 💖
When we arrived here, it was a normal takeaway/fast food. We asked for steak and were told steak and chicken would be a 20min wait. We decided to grab a table and wait. A few minutes later I went back to the counter and asked if I could purchase some drinks and also asked when we would know the food is ready? We were told “I’ll wave you”. Twenty minutes went by. I went to the counter and asked if the steak was ready to be told there is no steak. The lady on the...read full review
By far the worst Chipotle location I've been to. Tables were dirty, trash cans filled over the top and the staff was not per the Chipotle standard in service.
Hours
| Monday | 10:45AM - 9PM |
| Tuesday | 10:45AM - 9PM |
| Wednesday | 10:45AM - 9PM |
| Thursday | 10:45AM - 9PM |
| Friday | 10:45AM - 9PM |
| Saturday | 10:45AM - 8PM |
| Sunday | Closed |
Chipotle Mexican Grill is known for its fantastic value for money and quick service. The restaurant offers relatively healthy options, including protein and salad, with safe gluten-free choices available. Their burritos are a popular choice, often described as stuffed full and tasting delicious. However, it is recommended that customers be mindful of potential mess during consumption. The staff are noted for their kindness and patience, though there is room for improvement in customer engagement and staff management.
The location near the Ferry building is highly convenient, though the dining areas could be kept cleaner during slow periods. Customers have reported good customer service, with polite and helpful staff, but also instances of poor staff communication and lack of attention to detail. The food is consistently praised as delicious, but some customers have noted small portion sizes.
Overall, Chipotle Mexican Grill provides a good dining experience, with a focus on value, convenience, and relatively healthy options. With some improvements in staff training and management, as well as attention to cleanliness and portion sizes, the restaurant could further enhance its reputation for quality and customer satisfaction.