Some comments mention poor service, I would say you get what you pay for. I’m happy to pay less for the meal and for less service to be provided (maybe it’s because I’m a tourist and if anything am not used to the over friendliness of wait staff here).
The staff was not rude, but just don’t expect “welcome how are you/any questions about the menu/any allergies/how are you finding everything/would you like to order any more food” etc.
Very reasonable lunch prices <$20, lots of combination options with some requiring extra $1-3 add-on.
Generous slices of very fresh tasty fish! Quickly seated. Went on a weekday lunchtime - quite quiet at 12:30pm but half full by 1pm.
Atmosphere: 4
Food: 5
Service: 4
amelie kirkland
We were looking for a quick and nice place to eat and stumbled across this place seemed nice at first. Sat down and the waitresses seemed rude and eager to get us on our way. I was parched from the day and just wanted water, once I finished they didn't refill it once and when I tried to ask they'd walk away quickly not even asking if we need anything else. I was hoping to get tamari and they wouldn't even glance over our way for me to ask anything. My salmon skin roll was very mushy and not crispy at all, very disappointing. They dropped the check off right when we got our food, leaving us no time to get more food if we wanted. All in all a very awful experience. End low quality food.
Atmosphere: 1
Food: 1
Service: 1
Lauren Holt
The rolls are sloppily made and overpriced for the quality. We arrived an hour before closing and they started shutting the place down right after we got there, which made us feel rushed and unwelcome. Not a great experience
Atmosphere: 4
Food: 2
Service: 3
Yang R
Closes at 2pm for lunch. I suggest the restaurant staff let customers know before or while seating them, including that customers need to vacate the premises by 2pm because they “lock up and go home” at that time.
Yannis Yu
I feel discriminated against. No water no plate to eat! The table for two next by us got everything quickly! We have 5 people, the first plate came with 6 pieces salmon sashimi With only one soy sauce dish. Rude and impolite. food not good also！ Don't come！ If you came here for trip or travel like me just Don't come
Atmosphere: 1
Food: 1
Service: 1
domefun
Great food, not as crowded as the main mall.
Atmosphere: 5
Food: 5
Service: 5
Tammy Chin
Came for food, left annoyed and uncomfortable. AVOID.
As others stated, the management and staff can be extremely rude and pushy. Do not come here within a 30min - 1 hour before closing otherwise you will be harassed to pay them and leave a minute after receiving your food.
I paid a second visit here last Friday. First time was an extremely busy holiday weekend and I was pressured to pay after having my meal dropped off. I visited with 2 friends who were visiting the Bay area and looking to get dinner, one of whom only landed at SFO an hour earlier!
We dropped in at 8:30 pm. Our mistake. They close at 9, and you’d think if they were not ok with us sitting in, they could have just said that and we would have been fine. No, they allowed us to sit. One friend immediately went to the bathroom and not even did we get 1 min to look at the menu did the server come and ask “You ready to order??” And we said “No we are not..our friend is still in the restroom” and the server let us know we are the last to order because they leave at 9.
We finally got to order and got the food quickly. As soon as the food was dropped at the table, again, the check soon followed.
I didnt sign immediately because I was trying to eat and the manager came over to tell me to sign the check.
There was banging and noise from staff making their way out before the restaurant closed. We felt as though they would have locked us in.
Honestly the food and atmosphere were unmemorable since my experience was so sour.
They shouldn’t accept patrons after a certain time if they plan to kick people out. Do not come here.
Atmosphere: 3
Food: 3
Service: 1
Laxman Oli
Delivery service very slow
Atmosphere: 1
Food: 1
Service: 1
Janet F
The food was ok, The manager kept giving us the bill ( even after we said we are not done yet).
We are definitely not going back.
Atmosphere: 1
Food: 3
Service: 2
Zaya Zaya
Wish i could give 0 point. Ordered unagi don but it was dried up and had way too many bones. Also got us wrong drinks. We let the waiter know but he came and started yelling at us and jerking his hand as if he wants to punch me. I told him to stop swinging your hand like that but he started yelling like a maniac saying what do you want. We wanted to leave but he wanted the full payment. I told him we will not pay for the food we didnt eat but again he started yelling. Food quality and service was terrible
Service was terrible the waiter was very inpatient and rude, they also give us the wrong food and drinks terrible experience
Atmosphere: 1
Food: 1
Service: 1
Hilja Koski
Beef teriyaki bento box. So good !! They have the most insane rice, idk - tastes so good , makes the California roll taste even more insane. Delicious delicious.
Atmosphere: 5
Food: 5
Service: 5
H G
I put on online order for $$ & went to the place & it was closed!
Atmosphere: 1
Food: 1
Service: 1
Enmeth Gutierrez
Again, too many options to choose from in Japantown, but we finally settled on this place to have our dinner. Fortunately there was no wait time when we arrived, although it did start getting busy by the time we left.
We shared a Sushi Combination order, consisting of 9 pieces of nigiri, all of which were delicious. I settled with the Katsu Don, which served a generous portion of fried pork and egg over rice. While my friend ordered the Nabeyaki Udon, my favorite feature was the broth, which gave off lots of umami flavor.
Although a delicious meal, with the service being both attentive and welcoming at first, we didn't appreciate feeling rushed out. As I mentioned before, it started getting busy by the time we left, to which it felt like the owner himself was rushing us out, even spilling some soy sauce (almost on my friend) on our table as he haphazardly cleared our plates. Again, that was not very appreciated, although good food, the service needs to be worked on.
Atmosphere: 5
Food: 5
Service: 2
Ricky Vo
Manager is extremely rude! Check other reviews and do not spend your money here
Some comments mention poor service, I would say you get what you pay for. I’m happy to pay less for the meal and for less service to be provided (maybe it’s because I’m a tourist and if anything am not used to the over friendliness of wait staff here).
The staff was not rude, but just don’t expect “welcome how are you/any questions about the menu/any allergies/how are you finding everything/would you like to order any more food” etc.
Very reasonable lunch prices <$20, lots of combination options with some requiring extra $1-3 add-on.
Generous slices of very fresh tasty fish! Quickly seated. Went on a weekday lunchtime - quite quiet at 12:30pm but half full by 1pm.
Atmosphere: 4
Food: 5
Service: 4
We were looking for a quick and nice place to eat and stumbled across this place seemed nice at first. Sat down and the waitresses seemed rude and eager to get us on our way. I was parched from the day and just wanted water, once I finished they didn't refill it once and when I tried to ask they'd walk away quickly not even asking if we need anything else. I was hoping to get tamari and they wouldn't even glance over our way for me to ask anything. My salmon skin roll was very mushy and not crispy at all, very disappointing. They dropped the check off right when we got our food, leaving us no time to get more food if we wanted. All in all a very awful experience. End low quality food.
Atmosphere: 1
Food: 1
Service: 1
The rolls are sloppily made and overpriced for the quality. We arrived an hour before closing and they started shutting the place down right after we got there, which made us feel rushed and unwelcome. Not a great experience
Atmosphere: 4
Food: 2
Service: 3
Closes at 2pm for lunch. I suggest the restaurant staff let customers know before or while seating them, including that customers need to vacate the premises by 2pm because they “lock up and go home” at that time.
I feel discriminated against. No water no plate to eat! The table for two next by us got everything quickly! We have 5 people, the first plate came with 6 pieces salmon sashimi
With only one soy sauce dish. Rude and impolite. food not good also！ Don't come！ If you came here for trip or travel like me just Don't come
Atmosphere: 1
Food: 1
Service: 1
Great food, not as crowded as the main mall.
Atmosphere: 5
Food: 5
Service: 5
Came for food, left annoyed and uncomfortable. AVOID.
As others stated, the management and staff can be extremely rude and pushy. Do not come here within a 30min - 1 hour before closing otherwise you will be harassed to pay them and leave a minute after receiving your food.
I paid a second visit here last Friday. First time was an extremely busy holiday weekend and I was pressured to pay after having my meal dropped off. I visited with 2 friends who were visiting the Bay area and looking to get dinner, one of whom only landed at SFO an hour earlier!
We dropped in at 8:30 pm. Our mistake. They close at 9, and you’d think if they were not ok with us sitting in, they could have just said that and we would have been fine. No, they allowed us to sit. One friend immediately went to the bathroom and not even did we get 1 min to look at the menu did the server come and ask “You ready to order??” And we said “No we are not..our friend is still in the restroom” and the server let us know we are the last to order because they leave at 9.
We finally got to order and got the food quickly. As soon as the food was dropped at the table, again, the check soon followed.
I didnt sign immediately because I was trying to eat and the manager came over to tell me to sign the check.
There was banging and noise from staff making their way out before the restaurant closed. We felt as though they would have locked us in.
Honestly the food and atmosphere were unmemorable since my experience was so sour.
They shouldn’t accept patrons after a certain time if they plan to kick people out. Do not come here.
Atmosphere: 3
Food: 3
Service: 1
Delivery service very slow
Atmosphere: 1
Food: 1
Service: 1
The food was ok,
The manager kept giving us the bill ( even after we said we are not done yet).
We are definitely not going back.
Atmosphere: 1
Food: 3
Service: 2
Wish i could give 0 point. Ordered unagi don but it was dried up and had way too many bones. Also got us wrong drinks. We let the waiter know but he came and started yelling at us and jerking his hand as if he wants to punch me. I told him to stop swinging your hand like that but he started yelling like a maniac saying what do you want. We wanted to leave but he wanted the full payment. I told him we will not pay for the food we didnt eat but again he started yelling. Food quality and service was terrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was terrible the waiter was very inpatient and rude, they also give us the wrong food and drinks terrible experience
Atmosphere: 1
Food: 1
Service: 1
Beef teriyaki bento box. So good !! They have the most insane rice, idk - tastes so good , makes the California roll taste even more insane. Delicious delicious.
Atmosphere: 5
Food: 5
Service: 5
I put on online order for $$ & went to the place & it was closed!
Atmosphere: 1
Food: 1
Service: 1
Again, too many options to choose from in Japantown, but we finally settled on this place to have our dinner. Fortunately there was no wait time when we arrived, although it did start getting busy by the time we left.
We shared a Sushi Combination order, consisting of 9 pieces of nigiri, all of which were delicious. I settled with the Katsu Don, which served a generous portion of fried pork and egg over rice. While my friend ordered the Nabeyaki Udon, my favorite feature was the broth, which gave off lots of umami flavor.
Although a delicious meal, with the service being both attentive and welcoming at first, we didn't appreciate feeling rushed out. As I mentioned before, it started getting busy by the time we left, to which it felt like the owner himself was rushing us out, even spilling some soy sauce (almost on my friend) on our table as he haphazardly cleared our plates. Again, that was not very appreciated, although good food, the service needs to be worked on.
Atmosphere: 5
Food: 5
Service: 2
Manager is extremely rude! Check other reviews and do not spend your money here
Atmosphere: 1
Service: 1
Loading...