Koi Palace Express

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Food quality and flavor has gone waaaaay down since I was here last in 2020. i was literally excited to have this food, upon arriving to airport. Orange chicken didn’t taste right. Like some was old and some was fresh. Threw out the whole $20 plate. Bummer!

Atmosphere: 3

Food: 1

Service: 5

No brown rice, out on fried rice, try to charge tips on no service, precooked ready to eat fast foods.

Atmosphere: 5

Food: 5

Service: 1

This review is for the mushroom spring rolls. Even though they’ve been sitting in a pot warmer, the egg rolls are tasty and still crunchy.

Atmosphere: 5

Food: 5

Service: 5

I visited Koi Palace at SFO before my connecting flight and had the wonton noodle soup. It was served steaming hot, with a light and satisfying broth, perfect for anyone craving a comforting noodle dish. The staff was incredibly friendly, and the service was quick. For Korean travelers missing warm, hearty soups, I highly recommend stopping by here before your next flight!

Atmosphere: 5

Food: 5

Service: 5

Every time I go back to Korea, I always eat wonton noodles. The soup is so delicious that it really relieves an upset stomach that is struggling with American food. The staff aren't particularly friendly, but I guess that's because it's a busy airport.

Atmosphere: 5

Food: 5

Service: 3

It was a yummy experience. Loved every bit of it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepper Steak, Orange Chicken & Fried Rice, Teriyaki Chicken

Watched an employee drop 2 bao buns on the floor, pick them up, place them in the cooker, and sell them to a costumer. Also, extremely overpriced.

Ordered fried rice/mapo tofu/teriyaki chicken/xiaolongbao

The taste will be acceptable to Taiwanese people
Xiao Long Bao exceeded expectations
For American airports, it’s pretty standard. I’d give it 80 points.

Pro tip: order the dim sums and noodle soup from the menu rather than get the two sides with noodles/rice combo that is ready to go. Koi Palace’s specialty is their dim sum, not the greasy Americanized version of Chinese food, which Panda Express does better. Soup dumplings are soupy as expected and pretty good.

Atmosphere: 5

Food: 4

Service: 5

Actually it takes very good!

Atmosphere: 4

Food: 5

Service: 4

Absolutely awful - cold food which was kept on Bain Marie for a long time - under temperature - complained to staff and they reluctantly provided a refund - definitely avoid this diner - or eat at your peril

Atmosphere: 1

Food: 1

Service: 1

I was on a business trip to San Francisco and accidentally found a Chinese-speaking restaurant. The food was delicious and the service was very good.

Atmosphere: 5

Food: 5

Service: 5

I was excited when I saw this Chinese restaurant in SFO International Departure, but soon I was so disappointed.
The portion size of the food are really “less & cute”, yes, I need to use this word to describe how small portion they are serving you, especially the Shanghai Juicy Xiao Long Bao, you pay 11USD but got only 4 “cola cap” in the plate , it doesn’t full-fill the price they charged.
In US, I tired similar food in Nan Xiang and DING TAI FUNG many times , which are 300% much mooooooooooooore better than this stingy restaurant. At least they serve 6 pieces and larger size for Xiao Long Bao.

The food tastes are fair average , staff is ok, the waitress was attentively.
I will not try this chain restaurants in other places unless they owner do some improvement.

Atmosphere: 3

Food: 1

Service: 4

The choices were varied and everything was fresh and delicious! I felt well fed and ready for my long, overseas trip.