Koi Palace Express

This food be so bad for your stomach I try before my fly but im feels like shit in the all of my fly

Atmosphere: 1

Food: 1

Service: 1

$23 for a plate of dry nasty chicken teriyaki and orange chicken. Meat was very hard and tasteless, same as rice.

Atmosphere: 1

Food: 1

Service: 1

Nice to have this place for a quick bite. Ordered the fired rice. Up to standard. Besides, the dim sum here is better cooked than its another branch. ( they are all using the same incidents from its central kitchen)

Atmosphere: 3

Food: 4

Service: 4

A cheerful mother’s voice echoed across the food court.
The $19 wonton noodle soup was loaded with plump wontons, and I relaxed comfortably on a sofa seat.

Atmosphere: 5

Food: 4

Service: 5

Staff is nice and portions are big.

Atmosphere: 5

Food: 5

Service: 5

Terrible. We both had the 2 meat meal. $40. Panda Express kills it - and that’s not saying much. Sorry. Lame.

Atmosphere: 1

Food: 1

Service: 2

Not really good.

Atmosphere: 2

Food: 1

Service: 2

The server/ order taker is so rude.
5% tip is automatically added to the bill, they don’t deserve it.

Atmosphere: 2

Food: 1

Service: 1

terrible. avoid. no free water, food is poorly cooked, either bland or overly seasoned.

Atmosphere: 1

Food: 1

Service: 1

Not the best taste but good enough for an airport restaurant

Wish I could give half stars cause this is a 3.5 not a true 4! I went here last year and again just now and got the same thing; the pulled noodle wonton soup. The food itself is pretty good all things considered, but this year’s portion was smaller than last year’s. The spoon they give you is laughable; it’s made of flimsy wood and warps at the slightest touch of the hot soup water. I gave up on using it when it became so flat it could no longer hold water 😭 also, who pays 19$ for this? Desperate travelers, that’s who.

Atmosphere: 3

Food: 4

Service: 4

I used to come here all the time on my lunch break when I worked at SFO. This is nothing like Panda Express, they use premium ingredients, everything is made from scratch and it is not that Chinese American nonsense but authentic. The prices here are reasonable since their name is well known across the Bay Area. The staffs here are very welcoming, well trained and understanding where I never had an issue at any of my visits. Their menu consists of lunch meals, dim sum, special dishes that are made to order, soups, etc. If any of their item is out, I usually wait for the next batch since I know it will be hot and fresh and I never mind the wait since I am a very patient person. I highly recommend this place if you have a limited time, a quick bite before a flight or for all the Chinese food lovers. I definitely will be back to tryout the other delicious options they have to offer.

Atmosphere: 5

Food: 5

Service: 5

I don't know why this place has such low ratings. The food was pretty good and the portions were a lot more than what you would typically get at an airport for $17.

Atmosphere: 4

Food: 4

Service: 4

The chow mein got the one star. The orange chicken was not good the teriyaki chicken was flavor less. Also the way the teriyaki chicken is served in large chunks makes it hard to eat because you get small bio degradable utensils that do not cut the food. So disappointed that I wasted my money here.

Atmosphere: 1

Food: 1

Service: 2

Just go hungry! This place makes Panda Express seem like gourmet faire.

Tough greasy gloppy and stale.
Koi palace was supposedly brought to SFO to showcase Bay Area cuisine. What a failure.

Atmosphere: 2

Food: 1

Service: 4