I love the pier I come here very often because it’s the closest place with icee I used to buy cookies but some of them sit over night because of the prices I almost bought one today but the lady who serves them was extremely rude and assumed I was trying to buy 1 small cookie telling me I can’t sell you 1 small cookie out of the blue I tried to explain my cookie choices and and she proceeded to tell me if I want one small cookie she couldn’t do it I do t know where she got the assumption from but it discouraged me from buying any cookies at all and ever again she snatched my icee and said I have a customer behind and I let her know I still wanted to purchase my icee the machine had been down every time I stopped by this week and was finally up & going when I tried to type in my code to Apple Pay she snatched my icee again I was upset at this point and let her know I have to type in my password for the system to collect pay this was a long stressful week for me so this sucked and I will never put money in there pockets again so many othe places I can go for sweet treats and I will just lay off the icees not worth my respect
Atmosphere: 4
Food: 2
Service: 1
DR_ MANHATTAN
Buy Three get one free. A quick snack for the walk.
Atmosphere: 5
Food: 5
Service: 4
Grace H.
I used to work at a Mrs. Fields and all I can say is it's not as good as I remember. I got the Chocolate Chip Chiller-- a milkshake where they blend in the cookie of your choice. It was good, but not worth $10. The cookies blended in were a bit hard, not soft and chewy like they used to be. Other than that, location is great! It's located on the most popular Pier (Pier 39) and there's lots of things to do around there. The shop itself is super cute, and the employees were friendly.
Lorena C.
Poor service, they are racist. I never ever make reviews, its very rare so for me to go out of my way is crazy.
Bálint Dobozi
only coffee shop on the pier with a real espresso machine, very good coffee!
Huotnun Sokhavanneth
Love their chowders here
Roger Dunn
I just watched four or five customers decide to walk past the store, because the person working was so slow and had allowed a line to build up for no reason (other than her laziness.) Hire a second person lol.
Mila J.
HORRIBLE Customer service!!! There was a brunette lady serving us with a bowl hair cut. I asked for some more napkins since she didn't give us enough. She refused and began yelling at myself and my children with her totally unnecessary complaining. Even made me pay for 2 extra napkins. I do not recommend this place and request that she be fired since she's driving away your customers!!! Totally ruined my experience. She needs to learn that customer are almost always right. Will never come back thanks to her.
Mrs Fields cookies are my favorite ever!! I've had the famous Instagram worthy cookies like Levain in NYC and gun-to-my-head if I had to choose, I'd still pick Mrs Fields every time. But the staff at this location are just INCREDIBLE!! Kindest ladies ever. They also did an incredible job with the cookie card I ordered, it looks great!
RCS S
Always fresh, our favorite white chunk macadamia is chewy as always and not too sweet.
H J
It tastes good, but it's too expensive. It's $6.5 for 6 macadamia nibblers.
Lily Kos-Gignet
Absolutely delicious cookies! We quickly forget the price a bit high .... I recommend for cookie fans the triple chocolate is a killer ?
Megan Sogard
$3.25 for a milk chocolate chip cookie; cash only under $5.
Best cookies in
Atmosphere: 5
Food: 5
Service: 5
So yummy! I could eat 50 of them
Atmosphere: 5
Food: 5
Service: 5
I love the pier I come here very often because it’s the closest place with icee I used to buy cookies but some of them sit over night because of the prices I almost bought one today but the lady who serves them was extremely rude and assumed I was trying to buy 1 small cookie telling me I can’t sell you 1 small cookie out of the blue I tried to explain my cookie choices and and she proceeded to tell me if I want one small cookie she couldn’t do it I do t know where she got the assumption from but it discouraged me from buying any cookies at all and ever again she snatched my icee and said I have a customer behind and I let her know I still wanted to purchase my icee the machine had been down every time I stopped by this week and was finally up & going when I tried to type in my code to Apple Pay she snatched my icee again I was upset at this point and let her know I have to type in my password for the system to collect pay this was a long stressful week for me so this sucked and I will never put money in there pockets again so many othe places I can go for sweet treats and I will just lay off the icees not worth my respect
Atmosphere: 4
Food: 2
Service: 1
Buy Three get one free. A quick snack for the walk.
Atmosphere: 5
Food: 5
Service: 4
I used to work at a Mrs. Fields and all I can say is it's not as good as I remember. I got the Chocolate Chip Chiller-- a milkshake where they blend in the cookie of your choice. It was good, but not worth $10. The cookies blended in were a bit hard, not soft and chewy like they used to be. Other than that, location is great! It's located on the most popular Pier (Pier 39) and there's lots of things to do around there. The shop itself is super cute, and the employees were friendly.
Poor service, they are racist. I never ever make reviews, its very rare so for me to go out of my way is crazy.
only coffee shop on the pier with a real espresso machine, very good coffee!
Love their chowders here
I just watched four or five customers decide to walk past the store, because the person working was so slow and had allowed a line to build up for no reason (other than her laziness.) Hire a second person lol.
HORRIBLE Customer service!!! There was a brunette lady serving us with a bowl hair cut. I asked for some more napkins since she didn't give us enough. She refused and began yelling at myself and my children with her totally unnecessary complaining. Even made me pay for 2 extra napkins. I do not recommend this place and request that she be fired since she's driving away your customers!!! Totally ruined my experience. She needs to learn that customer are almost always right. Will never come back thanks to her.
Restaurantji Recommends
Mrs Fields cookies are my favorite ever!! I've had the famous Instagram worthy cookies like Levain in NYC and gun-to-my-head if I had to choose, I'd still pick Mrs Fields every time. But the staff at this location are just INCREDIBLE!! Kindest ladies ever. They also did an incredible job with the cookie card I ordered, it looks great!
Always fresh, our favorite white chunk macadamia is chewy as always and not too sweet.
It tastes good, but it's too expensive. It's $6.5 for 6 macadamia nibblers.
Absolutely delicious cookies! We quickly forget the price a bit high .... I recommend for cookie fans the triple chocolate is a killer ?
$3.25 for a milk chocolate chip cookie; cash only under $5.