Pizza was 30 minutes late. Dough was raw. No flavor. I stopped ordering from here a long time ago, because the quality had gone downhill. I thought I would give it another try and I wish I would’ve stuck with a Little Star pizza. They have amazing pizza. They’re always consistent and the dough is always cooked. Getting a pizza from Paxti’s with raw dough is disgusting.
Atmosphere: 1
Food: 1
Service: 1
Spencer Chafin
We were excited to try Patxi’s, especially on Christmas Eve, and arrived knowing it operates on a first-come, first-served basis. Unfortunately, our experience at the host stand was disappointing and set the wrong tone for the evening.
When we arrived, we asked for a table for two and were told there was one two-top available. Immediately afterward, the party behind us—three people—offered to take that same table if an extra chair could be added. Despite us being first in line and already told the table was available, the restaurant chose to seat the group behind us instead.
I understand that managing seating can be challenging, especially without reservations, but a first-come, first-served policy should be applied consistently. Being passed over after being told a table was available felt unfair and left us feeling undervalued as guests.
I hope management considers clarifying or more consistently enforcing their seating policy in the future. We’d be open to giving the restaurant another try, but this experience was frustrating and avoidable.
Atmosphere: 1
Food: 1
Service: 1
Jeet Singh
Best, and last Paxti's standing. Used to have the luxury of going to the any of the multiple locations from SF to peninsula to South Bay. Great taste, and service for deep dish pizza!
Atmosphere: 5
Food: 5
Service: 5
Peter Jackewich
Don’t go here the kick people out for no reason which I have seen on TikTok
Atmosphere: 1
Food: 1
Service: 1
Greg Thomas
I saw the video. I saw a staff that is happy to assault a drunken customer, who probably weighs all of 105 pounds soaking wet, instead of calling the cops and letting them handle it. I hope the customer hires are good lawyer because that was assault.
Atmosphere: 1
Service: 1
Stay blessed God is great
The workers are super chill. Super nice people. Hella cool . The food is amazing like it's super delicious. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Andrew
Thankful for the professional staff who quickly disposed of some trash that blew in from off the street. We should all be tripping over ourselves to go and try it!
Atmosphere: 5
Food: 5
Service: 5
Christopher Huth
15 minutes for a slice to be heated in the middle of the day is unacceptable. Salad and A Slice special should be the easiest thing to prepare. There is only one of person in the restaurant at Noon. Wpuld like to continue to recommend the place but no so much now.
OLIVIA MAY
Hope all staff members are doing well after the video incident. You all handle it well 🩷
-Vegan deep dish - 7.5/10 very good. Great price, me and my friend split a medium for dinner and it was the perfect size. Have had much better vegan pizza though. Wasn't the best cheese, but it was fine.
Would be amazing to see more fully plant based options on the menu in the future!
Jhakku Pun
Disrespect worker with customer 😡😡
Anabel Lee
Best Chicago style pan /deep dish, but order the PAN style not “deep”, as it has cornmeal crust and no extra dough layer.
Alanna is the best!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Pizza was 30 minutes late. Dough was raw. No flavor. I stopped ordering from here a long time ago, because the quality had gone downhill. I thought I would give it another try and I wish I would’ve stuck with a Little Star pizza. They have amazing pizza. They’re always consistent and the dough is always cooked. Getting a pizza from Paxti’s with raw dough is disgusting.
Atmosphere: 1
Food: 1
Service: 1
We were excited to try Patxi’s, especially on Christmas Eve, and arrived knowing it operates on a first-come, first-served basis. Unfortunately, our experience at the host stand was disappointing and set the wrong tone for the evening.
When we arrived, we asked for a table for two and were told there was one two-top available. Immediately afterward, the party behind us—three people—offered to take that same table if an extra chair could be added. Despite us being first in line and already told the table was available, the restaurant chose to seat the group behind us instead.
I understand that managing seating can be challenging, especially without reservations, but a first-come, first-served policy should be applied consistently. Being passed over after being told a table was available felt unfair and left us feeling undervalued as guests.
I hope management considers clarifying or more consistently enforcing their seating policy in the future. We’d be open to giving the restaurant another try, but this experience was frustrating and avoidable.
Atmosphere: 1
Food: 1
Service: 1
Best, and last Paxti's standing. Used to have the luxury of going to the any of the multiple locations from SF to peninsula to South Bay. Great taste, and service for deep dish pizza!
Atmosphere: 5
Food: 5
Service: 5
Don’t go here the kick people out for no reason which I have seen on TikTok
Atmosphere: 1
Food: 1
Service: 1
I saw the video. I saw a staff that is happy to assault a drunken customer, who probably weighs all of 105 pounds soaking wet, instead of calling the cops and letting them handle it. I hope the customer hires are good lawyer because that was assault.
Atmosphere: 1
Service: 1
The workers are super chill. Super nice people. Hella cool . The food is amazing like it's super delicious. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Thankful for the professional staff who quickly disposed of some trash that blew in from off the street. We should all be tripping over ourselves to go and try it!
Atmosphere: 5
Food: 5
Service: 5
15 minutes for a slice to be heated in the middle of the day is unacceptable. Salad and A Slice special should be the easiest thing to prepare. There is only one of person in the restaurant at Noon. Wpuld like to continue to recommend the place but no so much now.
Hope all staff members are doing well after the video incident. You all handle it well 🩷
Restaurantji Recommends
-Vegan deep dish - 7.5/10 very good. Great price, me and my friend split a medium for dinner and it was the perfect size. Have had much better vegan pizza though. Wasn't the best cheese, but it was fine.
Would be amazing to see more fully plant based options on the menu in the future!
Disrespect worker with customer 😡😡
Best Chicago style pan /deep dish, but order the PAN style not “deep”, as it has cornmeal crust and no extra dough layer.
Atmosphere: 4
Food: 5
Service: 5
Very disrespectful worker🤬
Very disrespectful workers 😡🤬
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