Round Table Pizza

801 Van Ness Ave, San Francisco
(415) 474-2500

Recent Reviews

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HICHAM AABID

Very bad, the lady who takes the orders is bad, and I am surprised that such people work in this sensitive area that forces you to deal with customers

Henok Welday

Charged $1 for a Bag? Unacceptable for a Restaurant!*

I was shocked when I asked for a paper or plastic bag at Round Table Pizza, and the employee told me she would charge me **$1 extra**. This isn’t a corner store—it’s a restaurant, and providing a bag for takeout orders should be standard, not an upsell. When I questioned it, she refused and insisted on charging me.

Since when do pizza restaurants nickel-and-dime customers for basic packaging? If this is a new policy, it’s a terrible one. If it was just this employee being difficult, management needs to address it. Either way, I won’t be returning unless this changes.

Ferreti Clemen

Be very careful. When you pay, the collector on duty at night is a scammer. He charged my order with my debit card and then told me your payment was denied. At that same moment, I called my bank. And indeed, the guy did charge my order. The bank's customer service told me so. I was in the store, and the guy who helped me said no! No, my card didn't go through... that's scamming. He charged me and didn't deliver my order.

Be careful, my people. If something happens to you, call your bank or check your bank account... this is shameless. They scammed me right to my face... I reported it to the bank.

Dennis Grzywatz

Nice people, very tasty pizza, free refills, friendly atmosphere, comfy seating. We really really enjoyed it there, there are lots of other shady places nearby where you do not even want to enter. Not this one, this one is a definitive recommendation :-)

Davon Terry

I was discriminated against for using a debit card.

Jared Matthew Warner

I love their pizza.
I will always choose here, above any other pizza place.
Their a little pricey,
And their customer service could use some help.
But other than the lack of arcade games
(They used to have)
It's an ok place to eat

M W

Jas M

The food was good service was bad. To be honest with you I’m pretty sure that my interaction was racially motivated, I was accused of stealing and then they weren’t trying to give me my pizza it was a bad experience. I never go to there anymore there’s a better place across the street.

Marquis Ausby

The workers here are very disrespectful when it comes to customer service. When I ordered food, they asked me for my details of my card. When I give it to them, they said my card was declined. I then hung up the phone and call my bank to see how much money I had in my account and they told me I had a 186.72 on my card. So how was my card declined. So I called round table again to complete my order and the worker hung up the phone. I then called them back waited until somebody picked up the phone and then I cussed their asses out cuz you don't hang up a phone in my face when I'm trying to give you money. I will never ever go back to round table again

Deborah Hall (PlantingLifeMatters)

One of the best pizzas I’ve ever had!
Ordered from our hotel and was delivered to the door with no problems. No complaints and very tasty! Will definitely buy again when back in town.

Charmaine Santee

Telephone operators are very rude. They tried to overcharge you and you’ve been eating there for a whole 2 to 3 years and I gotta understand the prices go up, but not like this.

Oleksandr Pozdniakov

Unpleasant staff!

Atmosphere: 1

Food: 1

Service: 1

Александр Поздняков

Bad service

Atmosphere: 1

Food: 1

Service: 1

Benyam Ephrem

“Personal pizza” size is too small for an adult male (could probably eat 2-3)

M S

My son and I were in town for a concert and afterward, we decided to grab a quick bite. We noticed this Round Table Pizza location open and I called 24 minutes prior to closing time. I understood that, given the late hour, I might encounter someone rushed on the phone, but instead, I was met with attitude from a snarky woman. I was told I would have to pick up the pizza in 10 minutes because they were closing, which was fine with me. We then rushed over.
However, upon arriving no more than 10 minutes later, it became clear that the employee hadn't even placed my order. She seemed annoyed then fumbled with the computer, though the restaurant appeared nearly empty. She then informed me it would be another 10 minutes. I reminded her that she had initially told me to pick it up within 10 minutes, but she ignored me and instead spoke to the cook, who then rushed to the back to start making our pizza.
I asked her why she had rushed me if they weren't going to make the pizza until I arrived. She responded rudely, saying, "People always call late and never pick up." At that point, I felt she was simply bothered by our "late" order and had been dismissive from the start. I asked for a refund before the cook could even begin preparing the pizza. As she processed the refund, she muttered, "I don't care," clearly demonstrating her indifference.
It's a shame that our excitement for some classic Round Table pizza was crushed by such a rude and inconsiderate employee.
Luckily, the Korean restaurant across the street saved the night. Great customer service and awesome food.
Avoid the Round Table at this location or be prepared to encounter this female employee.

Atmosphere: 2

Food: 1

Service: 1

Pamela Gutierrez

Their machine wasn’t working and my card declined twice. I tried to order again with a new card and they LITERALLY yelled at me for trying again and then hung up on me. Ordered Domino’s instead.

Service: 1

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