Starbucks

789 Mission St, San Francisco
(415) 343-6272

Recent Reviews

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yoshi

The store is located on the ground floor of a supermarket. Eating and drinking are not allowed inside the store.
I ordered drip coffee and it tasted bad. No aroma, just bitter coffee. Who would drink such bad tasting coffee?

Atmosphere: 2

Food: 1

Service: 2

Tim Young

I wanted to take a moment and give a big shout out to Gaby. They were out of muffins one day, I came back the next morning and she said “we’ve got your blueberry muffin today!!” She remembered me from the day before. This is exemplary customer service. Thank you so much, Gaby!!

Atmosphere: 4

Food: 5

Service: 5

C T

Staff is so rude and unprofessional. I have not encountered one employee that made any effort to provide basic customer service interactions. I ordered two drinks, and two sandwiches. The drinks came fast, and our food never came. We waited patiently, as they served several people after us in line their food. After waiting 10 minutes, and finishing our drinks, I tried to ask one of the employees if our food was coming soon. She looked at me, and turned around and started wiping counters as if she didn't hear me. So we wait another few minutes until I am able to get someone's attention, and he said they were working on it. Another few minutes later, he then goes over to put the food in. I feel like they enjoy giving terrible service and making the customers feel like crap. Don't even bother with the walk up window. They will just stare at you from inside like you're an idiot, even when no one is in line inside. Why even have that if the employees don't acknowledge it. It feels like they all hate being there, so in turn it makes me hate being there. I live right down the road, but this is the last time I will be coming here.

Atmosphere: 1

Food: 1

Service: 1

Sarah Carcamo

If i could rate with no star i would. Horrible horrible service i went in to place an order for 6 drinks and pastries. June 1st at 530pm only two workers, the lady in the register only speaking English was so unprofessional and so rude. STARBUCKS please train your employees to have great mannera and follow standards on greeting customers, and asking if there's anything else we would like to order before assuming im done with my order and giving me my total and asking for my name. I had no choice then to cancel my order. No ice, no whip cream, no pastries when it's still an open store. Also the conuters are so dirty they need to tidy up.

Atmosphere: 1

Service: 1

Joel Ibarra

I went to this Starbucks on January 23, 2025 at 2:30PM, I went to get a Large Strawberry Acai with Lemonade and I gave the guy who was at least in his 50s who I gave him the reloadable gift card and he tells me it wasn't going through and I told him it reloaded money automatically a week ago and then he swiped the card on the credit/debit card terminal and in a rude manner with attitude tells me the card didn't get reloaded I told him there is a little over 10 dollars on it. He got mad and started complaining about how technology sucks and I took out my debit card and paid that way instead, I was afraid to ask for my receipt.

Kyle Gilbert

The staff here are extremely rude.

Lisa pegueros-smith

Coffee always good

Atmosphere: 5

Food: 5

Service: 5

Brian Sheppard

Trashy fast food place. No reason to pay extra for these ugly industrial spaces.

Atmosphere: 1

Food: 2

Service: 4

Rob Stoltz

No seating available in this Starbucks definitely oriented to commuters. And yet, oddly, no order ahead in the app.

Atmosphere: 3

Service: 5

Jay M (Shinoskay)

I'm very unhappy with starbucks these days but this stores employees have been consistently cool

Atmosphere: 3

Food: 2

Service: 4

Bharat M

Bad customer service. I am a Starbucks loyalist and these guys wouldn’t let me use the restroom. Sometimes brands just don’t learn good etiquette.

Service: 1

B M

Bad customer service. I am a Starbucks loyalist and these guys wouldn’t let me use the restroom. Sometimes brands just don’t learn good etiquette.

Service: 1

Savitri Harris -aka Kimberly

Just a Starbucks adding to the over-saturation of Starbucks.

Atmosphere: 2

Food: 3

Service: 4

mar hat

Awful service and impolite attitude.

Atmosphere: 1

Service: 1

Kevin Diego

Be prepared to get your order screwed up. Bring paper and crayon so you can draw your order. That will give you a slightly better chance at getting something close to what you want.

Service: 1

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