I’ve visited this café several times since last year, and unfortunately, I’ve consistently noticed a difference in the way I’m treated compared to other customers. The service I receive always feels noticeably colder and more distant almost like they want to avoid interaction altogether.
They never ask for my name when taking my order, and I’m rarely given the chance to specify the size or type of milk before they immediately move on to charge me. Meanwhile, I see other customers being greeted warmly and treated with much more care and friendliness.
It’s very uncomfortable to experience this every time I go. I really don’t want to assume it’s racially motivated, but at this point, I honestly don’t know what else could explain the consistent difference in treatment.
Gabriel Etch
Crime inside and outside of this store like kids stealing laptops from customers, unruly guests that are disrespectful to other guests, and more continue to prevail under the weak management team. I noticed women baristas are being harassed by customers in front of their supervisors. Bathroom is often filthy after guests use it too. Something somewhere needs to improve the experience here.
Georgio Atana
Great place to hang out, overpriced for what it is
Patricia Hintz
Yummy Thanksgiving treat!!
Atmosphere: 5
Food: 5
Service: 5
Sonic X YT
This place is great for getting breakfast in the morning, the employees are helpful.
Atmosphere: 5
Food: 5
Service: 5
keith k
Wow, this store is beautifully renovated and the staff is amazing. Overall so so happy with my experiences here.
The employees truly make the difference. Thank you Starbucks Noe Valley!!!
Atmosphere: 5
Food: 5
Service: 5
JAWAD KABIRY
I got Lt coffee it was nasty and milk was expired because I drank it after 30 minutes I got Diarrhea and my friend too.
Food: 1
Daniela
Completely renovated in 2023, elegant, functional and clean. I changed my rating for the better
Kid-friendliness: Yes, suitable
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Yg_rails
Baristas where fast to get orders out and where really nice.
Detached Starbucks employees. Did not listen and got the order wrong. I complained and was faced with rudeness and indifference. Most Starbucks would have comped the drink due to their own obvious mistake. Instead, I was made to pay the difference and faced cold, dead eyes and complete contempt.EXTREMELY BAD CUSTOMER SERVICE
I’ve visited this café several times since last year, and unfortunately, I’ve consistently noticed a difference in the way I’m treated compared to other customers. The service I receive always feels noticeably colder and more distant almost like they want to avoid interaction altogether.
They never ask for my name when taking my order, and I’m rarely given the chance to specify the size or type of milk before they immediately move on to charge me. Meanwhile, I see other customers being greeted warmly and treated with much more care and friendliness.
It’s very uncomfortable to experience this every time I go. I really don’t want to assume it’s racially motivated, but at this point, I honestly don’t know what else could explain the consistent difference in treatment.
Crime inside and outside of this store like kids stealing laptops from customers, unruly guests that are disrespectful to other guests, and more continue to prevail under the weak management team. I noticed women baristas are being harassed by customers in front of their supervisors. Bathroom is often filthy after guests use it too. Something somewhere needs to improve the experience here.
Great place to hang out, overpriced for what it is
Yummy Thanksgiving treat!!
Atmosphere: 5
Food: 5
Service: 5
This place is great for getting breakfast in the morning, the employees are helpful.
Atmosphere: 5
Food: 5
Service: 5
Wow, this store is beautifully renovated and the staff is amazing. Overall so so happy with my experiences here.
The employees truly make the difference. Thank you Starbucks Noe Valley!!!
Atmosphere: 5
Food: 5
Service: 5
I got Lt coffee it was nasty and milk was expired because I drank it after 30 minutes I got Diarrhea and my friend too.
Food: 1
Completely renovated in 2023, elegant, functional and clean. I changed my rating for the better
Kid-friendliness: Yes, suitable
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Baristas where fast to get orders out and where really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich
Detached Starbucks employees. Did not listen and got the order wrong. I complained and was faced with rudeness and indifference. Most Starbucks would have comped the drink due to their own obvious mistake. Instead, I was made to pay the difference and faced cold, dead eyes and complete contempt.EXTREMELY BAD CUSTOMER SERVICE
Atmosphere: 3
Food: 2
Restaurantji Recommends
Great supervisor named nalin makes me smile everytime im there, love starbucks!!
Atmosphere: 5
Food: 5
Service: 5
Spelled my name wrongmade my drink cold but i wanted it hotgave me the wrong drink
Atmosphere: 1
Food: 5
Service: 1
mobile orders are really slow, even when the store seems uncrowded.
Clean store and nice employees. They had dark brew drip ready which was great and I feel like not all Starbucks have ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Featured Blonde Roast
6am is the opening time posted online and on the door. I arrived at 6:20am. No one there. Door locked. Lights on.
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