Starbucks International Arrival

Unfortunately, the Starbucks policies were not followed at this branch. I was charged 55 cents for sugar, and when I asked for honey, I was told I could add three packets — but no honey was actually added to my coffee. This behavior shows disrespect toward the customer, overcharging, and a lack of honesty, which is unacceptable for a brand like Starbucks — especially in an airport location that serves international customers. Please look into this matter.

Atmosphere: 1

Food: 1

Service: 1

it took quite a while ti serve even though we mobile ordered ahead and the prices were significantly higher nevertheless starbucks is always good and i got a sugar cookie frappe

Atmosphere: 3

Food: 4

Service: 3

Very related in early morning, nice wake up coffee while arriving.

Atmosphere: 4

Food: 4

Service: 3

Good coffee

Atmosphere: 4

Food: 5

Service: 4

Slowest Starbucks you could ever find

Atmosphere: 1

Food: 1

Service: 1

A woman who worked there barked at me to “USE THE KEYS “ when I gestured for her to help me. That was the nastiest I have ever had someone turn over a customer to a machine!!!

Atmosphere: 4

Food: 5

Service: 1

30 minutes to get one coffee. Dam slow please do not stop to this place if you have rush flight. There is so many place at the airport.

Service: 1

Very slow working employees I ordered I drink and took me 40 minutes wait they didn’t even refund me and I lift to my home

Atmosphere: 1

Food: 1

Service: 1

Pretty good for an airport Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Subject: Complaint about poor behavior from a Starbucks employee

Dear Starbucks Customer Service,

I am writing to express my disappointment regarding the behavior of one of your employees at [location or branch name, if you know it] on [date of visit].
Unfortunately, the employee’s attitude and manner of speaking were very rude and unprofessional, which made me feel uncomfortable and disrespected.

I have always enjoyed Starbucks because of the quality of your service and the friendly atmosphere, but this experience was truly unpleasant. I hope you will look into this matter and take the necessary steps to ensure better customer service in the future.

Service: 1

Passed by here earlier this morning. I have been here once before. The service was good the last time I went to this Starbucks inside the San Francisco International Airport. I ordered two Large Hot Caramel Macchiatos and two Mocha Frappe drinks. I was with My Father and three other people. I noticed it took 5-10 minutes for the coffee drinks to come. I also noticed that there were other people waiting as well. Honestly, worst service at this Starbucks location in San Francisco.

Atmosphere: 5

Food: 5

Service: 3

This branch was extremely unprofessional. They ignored customers and were out of everything. Save your money and avoid this Starbucks at all cost. The young lady looked at me like I was a ghost and the balding guy did the same. When I tried to get their attention, they completely ignored me. I would give 0 stars if I could. Do not buy Starbucks.

Atmosphere: 1

Food: 1

Service: 1

good caffe

Atmosphere: 3

Food: 3

Service: 3

Mobile order is faster than inline orders

Took 25 minutes to get me the coffee