What The Cluck Haight

1782 Haight St, San Francisco
(415) 702-6777

Recent Reviews

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Erica Lin

I went in with my sister and after we paid at the kiosk, we asked if there was a bathroom. He said there was none so we asked if we could refund it and eat somewhere with a restroom. (Not having a restroom violates the California AB1017 public restroom: rights to restroom act of 2021) He threw the receipt at us and told us to refund it at the kiosk. (Not sure if the kiosk even has that function) He was unpleasant to talk to and refused to refund us even though he didn’t make the food. He insisted he didn’t know how to refund us. He quite literally scammed us. Would not be returning.

Atmosphere: 1

Food: 1

Service: 1

Kat Lin

We should have read the reviews here before coming but we definitely got scammed. There was only one guy working here and he refused to let us use the restroom after we ordered - my sister was in a rush and I asked to cancel our order instead. He insisted that it was impossible to cancel an order and refused to do so, so we just left and we’ll have to file a dispute with the credit card company.

But we definitely got scammed and he still refused to give us our money back despite not giving us our food :(

Matt Lee

I've been coming here for years and this place used to be good. However the last few months something is definitely changed and it's only ever the same one guy working there that other reviews have mentioned. He acts like he's bothered by customer orders. The last time we went we ordered pickup via door dash and on arrival he said he was out of chicken. Then we told him we already paid, so he said in an annoyed tone that he can make it but come back in 10 minutes. Then we got home and ate it and got pretty sick.

I'd avoid this place, there's much better options in the area that won't give you attitude and food poisoning.

Atmosphere: 1

Food: 1

Service: 1

Kenny Hu

We walked in and noticed it was one guy working but no customers in the restaurant. We were waiting for him to come talk us as to pay in cash. The guy looks at us before before going back on his phone for another 10 mins. We finally ask him to talk to us and said we wanted to order. He had the blankest look on his face. Not a single word was said by him before wiping his nose with his bare hands. We left after that and won't be coming back.

Atmosphere: 1

Service: 1

Jameson Shauw

This place has decline lately. The chicken was dry and the service poor. The guy making the chicken sits in the back using his cell phone and then touches the chicken with his bare hands. Have to use a machine to order and get slapped with a “processing fee” and then a standard tip using dark patterns. Used to be a favorite but now it’s a hard pass

L B

Went in to order and it was dead. The guy seemed like he didn't even want to interact. I had my card in my hand ready to pay and he asked if I had cash. When told him no he begrudgingly started tapping on the screen and keep saying my order over and over again. He then wiped his nose with his hand. And his hand had a bunch of white stuff on it. Not sure exactly what it was but at that point I wasn't ordering from there. While he was still plugging away I just said I would get cash and left. I don't think I'll go back there.

Atmosphere: 1

Food: 1

Service: 1

Suzanne Chan

Dry and cold. No utensils or napkins. Delivered to hotel. Tried to call back Didn't answer. Doordash only refund half per their policy

Lisa Whittington

I don't care how good the food is. Nowhere does it say I can't pay with cash.... yet there was a tip jar. I told them I wanted to pay cash and they said I would have to pay $3 more in order to pay cash

Atmosphere: 2

Food: 3

Service: 2

Mallen Hammer

Over priced boiled chicken.

Atmosphere: 1

Food: 1

Service: 3

Eli

Apparently "healthy" means seasoning free. it was dead silent, the air was thick with oil and must, and the food wasn't even salted. I got the chicken katsu and it was crunchy enough, but again, no seasoning. it came with a sweet and sour sauce, and that was the only source of flavor in the whole everything. I also got mango sticky rice. it was proudly flavor free and chronically overcooked to a sad conglomerate block. this place is a definite skip for me.

Recommended dishes: Sauce

gamedotfilm

I don't think anything was seasoned. Look at the photos of the non breaded chicken, it tastes exactly how it looks: bland and boiled. How is this considered Thai food? Sixteen dollars for a plate of chicken and rice with no flavor. Even the hot sauce tasted like it came out of a can. 2 stars for it being edible, at least it didn't taste bad and I didn't get sick

Atmosphere: 3

Food: 2

Service: 3

Miles Conrad

Expensive and mid

D S

Tasty . Very nice staff . My go

Atmosphere: 5

Food: 5

Service: 5

Kai C

First timer here and the food blew is away, in a fabulous way ?Simple menu, and food is simply unpretentious and delicious. Chicken white meat based menu, paired with soup and rice. It's clean, it's tasteful, it's just good. If you're in this neighborhood you should give this place a try! ????

Atmosphere: 4

Food: 4

Service: 4

Daniel Zayas

Food quality wasn’t good. The chicken had weird chewy parts that we had to cut out.Service wasn’t good either.

Food: 2

Service: 2

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