My biggest complaint is they never answer their phone. Goes to voice mail and u leave a msg but they never call u back.
Atmosphere: 3
Food: 4
Service: 1
Ofelia Camargo
The food was so delicious the service was really great, too! My Bbq brisket whopper was so yummy, fries were freshly out of the fryer.
Atmosphere: 5
Food: 5
Service: 5
Simple Person
The employees especially Ofe and Elena are great. Always have a smile on their faces and serve the food as fast as possible without issues. Drink station is nice as it has peace tea on it unsweetened and many other flavors. Restaurant always looks clean and drive thru is steady. Food is hot and taste very good
Atmosphere: 5
Food: 5
Service: 5
David Vargas
Stay away front this Burger King! I went around 10pm on a Saturday night and they can’t get a simple order correct. And that’s ordering to an automated drive thru service. I ordered a double cheeseburger combo that I had a coupon for. And the coupon stated comes with medium fries and a medium drink. Simple, I also ordered 2 tacos and a chicken nuggets kids meal. When the lady gave me my 2 bags, and 2 drinks, they were both small. So I explained that one of the orders came with a medium drink She looked confused and called another person who started arguing with me that the I received 2 drinks and it doesn’t come with a third. I was trying to exchange one of the small drinks for a medium and she repeated herself 2 more times. I held up both drinks and said I’m supposed to get a medium. Then she was ohhhh, my bad. And says just keep it and I’ll get you your medium Then when I got home, no burger and cold stale chicken nuggets. And I was the only one there. So they do not value their customers and I hope they close down
Alan Swentko
Never will go back to Burger King again worst experienced ever how can a Burger King run out of meat products had to put up with the worst tasting fish sandwich
Atmosphere: 1
Food: 1
Service: 1
Joanie Chesnut
We purchased great Burger King food items, online. I then drove to one of their restaurants and picked up the great food. The atmosphere for the drive thru was excellent. Good food and good service makes Burger King, the go to restaurant.
Atmosphere: 5
Food: 5
Service: 5
Vicki Hanson
I ordered their chicken sandwich and added tomatoes and cheese and it was perfect. The onion rings on the side were only medium warm and should of been hot fresher. My coke was fine.
Atmosphere: 5
Food: 5
Service: 5
Roxanna Hoeting
We had breakfast. My second cup of coffee was amazing, it was better than the first.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Sausage Croissant Sandwich
Julia Aussenard
2 for 6 mini whoppers are DELICIOUS! FRIES ARE OUTSTANDING!
-Update- I was able to receive a response from corporate as no one from this location bothered to try and remediate the situation. Based on the lack of responses to multiple complaints in the reviews, I can't say I am surprised.
-Original Posting- My order was made incorrectly multiple times. The team member was very unprofessional in their approach. The app displays items the store does not carry and the workers just seem to laugh or give off rude responses when asked about it. Additionally the same team member had her hands in a red cleaning bucket filled with who knows what. She proceeds to squeeze out a towel and go from that bucket, to the the hot food line, and then to the register all without a proper hand washing (standard food safety should tell you not to do that). She also tried to charge for sauces the store already missed from the original transaction. At that point after driving back and dealing with her disturbing behavior my family decided to leave and take things above her as she clearly lacks conflict resolution skills.
This experience has left a stain on my views of this specific store as this is not the first time I have had an issue with missing/ incorrect items or employee behavior.
Great food. Excellent service
Atmosphere: 5
Food: 5
Service: 5
My biggest complaint is they never answer their phone. Goes to voice mail and u leave a msg but they never call u back.
Atmosphere: 3
Food: 4
Service: 1
The food was so delicious the service was really great, too! My Bbq brisket whopper was so yummy, fries were freshly out of the fryer.
Atmosphere: 5
Food: 5
Service: 5
The employees especially Ofe and Elena are great. Always have a smile on their faces and serve the food as fast as possible without issues. Drink station is nice as it has peace tea on it unsweetened and many other flavors. Restaurant always looks clean and drive thru is steady. Food is hot and taste very good
Atmosphere: 5
Food: 5
Service: 5
Stay away front this Burger King! I went around 10pm on a Saturday night and they can’t get a simple order correct. And that’s ordering to an automated drive thru service. I ordered a double cheeseburger combo that I had a coupon for. And the coupon stated comes with medium fries and a medium drink. Simple, I also ordered 2 tacos and a chicken nuggets kids meal. When the lady gave me my 2 bags, and 2 drinks, they were both small. So I explained that one of the orders came with a medium drink
She looked confused and called another person who started arguing with me that the I received 2 drinks and it doesn’t come with a third. I was trying to exchange one of the small drinks for a medium and she repeated herself 2 more times. I held up both drinks and said I’m supposed to get a medium. Then she was ohhhh, my bad. And says just keep it and I’ll get you your medium
Then when I got home, no burger and cold stale chicken nuggets. And I was the only one there. So they do not value their customers and I hope they close down
Never will go back to Burger King again worst experienced ever how can a Burger King run out of meat products had to put up with the worst tasting fish sandwich
Atmosphere: 1
Food: 1
Service: 1
We purchased great Burger King food items, online. I then drove to one of their restaurants and picked up the great food. The atmosphere for the drive thru was excellent. Good food and good service makes Burger King, the go to restaurant.
Atmosphere: 5
Food: 5
Service: 5
I ordered their chicken sandwich and added tomatoes and cheese and it was perfect. The onion rings on the side were only medium warm and should of been hot fresher. My coke was fine.
Atmosphere: 5
Food: 5
Service: 5
We had breakfast. My second cup of coffee was amazing, it was better than the first.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Sausage Croissant Sandwich
2 for 6 mini whoppers are DELICIOUS! FRIES ARE OUTSTANDING!
Restaurantji Recommends
My way
Atmosphere: 4
Food: 5
Service: 5
Same,get what's expected
Atmosphere: 5
Food: 5
Service: 5
-Update-
I was able to receive a response from corporate as no one from this location bothered to try and remediate the situation. Based on the lack of responses to multiple complaints in the reviews, I can't say I am surprised.
-Original Posting-
My order was made incorrectly multiple times. The team member was very unprofessional in their approach. The app displays items the store does not carry and the workers just seem to laugh or give off rude responses when asked about it. Additionally the same team member had her hands in a red cleaning bucket filled with who knows what. She proceeds to squeeze out a towel and go from that bucket, to the the hot food line, and then to the register all without a proper hand washing (standard food safety should tell you not to do that). She also tried to charge for sauces the store already missed from the original transaction. At that point after driving back and dealing with her disturbing behavior my family decided to leave and take things above her as she clearly lacks conflict resolution skills.
This experience has left a stain on my views of this specific store as this is not the first time I have had an issue with missing/ incorrect items or employee behavior.
Atmosphere: 1
Food: 1
Service: 1
Not open at six as it's posted
Food is not fresh and has no taste.
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