Baskin-Robbins

Shop Ctr, 7040 Santa Teresa Blvd, San Jose
(408) 225-3100

Recent Reviews

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brandon mcgivny

okay for a scoop of ice cream, but don't order anything custom. it will probably be made wrong and most of the employees are either rude and/or do not know how to take an order. Latest example, I went in to order a simple polar pizza and the lady could not even find the order form I had to point it out to her. and then tried to call multiple times to check it was done... no answer just rings then disconnects. I have been here dozens of times over the years with my kids and will not ever go here again.

Atmosphere: 2

Food: 4

Service: 2

Sebiworks

Classic ice cream spot

Dietary restrictions: Sorbet served for those who are lactose intolerant.

Parking: Plenty of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Layered Sundae, Oreo Cookies N' Cream, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza, Reese's Peanut Butter Cup

Hugo Cruz

Too expensive almost $8 for a single scoop
Good service

Atmosphere: 5

Food: 5

Service: 5

Jasmin Santiago

Stopped by to get a small sweet cold brew for $2! Then the lady said can u show me ? So I did, then she says we do them but not right now just sometimes . After few mins of bk n forth I said you dont do it or you dont know how ? I said can u just scan the cup and check if it scans $2 ? She did and it scanned $2! Ok great except she doesnt know how to make a cold brew !!!!!!! Come on she lied multiple times instead of just figuring it out and helping . I had to guide her !!!!!!!!!!

ñino M

This has the snows that you need to try and enjoy and the staff are very friendly ?

TeeQ Tran

Customer service is bad, don't waste your time and $$$ here. Girl with long black hair, bad attitude. Need to work on how to treat Customers with polite and respect.

Gualberta Hernandez

Excelente atención al Public regresaré muy pronto

Fred Carter

Good stop for some ice cream. Walking distance from other food places too. They give good scoops of ice cream always having different flavors. On the side, it's sometimes there is a wait but still good ice cream. The employees are nice too.

Dominic Apana

Zero stars. Extremely rude to customers. Please do not spend your money at this location. Very disappointing.

Ely

Pistacho almost is my all time favorite flavor! If you haven't tried it, you should! Delicious!!

abilash balakrishnan

Felt bad for the lone employee working hard there today on National ice cream day! Hope they hire more employees and make it easier! Good icecream!

Kaleb Moore

Ran out of golden hour so fast. Otherwise need more gummy bears on my ice cream

I am a Beast and Animal

Come here if you want stale tasteless unsatisfying ice cream that the workers tell me sits there for over a month...

Monica Garza

I ordered a Birthday cake on June 2nd for June 5th at 2pm and when i went to pick it up @6pm It wasnt even ready. I had to come back @7pm to get it and it looked like it was thrown together and the manager didn't even acknowledge or apologize for the inconvenience and when i asked for some kind of compensation his wife said rudely you can have a scoop of Ice cream, when i asked her if she really thought that my time was worth a scoop of ice cream the manager said take a pint of ice cream... These cakes are not cheap and i feel like if i am expected to pay that price i should get what i paid for not just thrown together. I asked for half off and he lost it yelling at me telling me that is too much money and if I was kidding him, because it was my Daughters birthday i told him i would be reporting him to corporate and took the cake and left, while walking out he started slamming his register and yelling like a child throwing a tantrum while other customers with children were there waiting. Also his wife was preparing another cake with no mask or gloves which i feel sick about because i didnt even think about that at that moment. I really hope that corporate does something about this because as a consumer I shouldn't have to just take what this business decides to give I should have gotten what i paid for and an apology was even too much for them. There are plenty of other Ice cream shops in the area that are better tasting and priced and i will be happy to take my business there from now on.

alma Herrera

Very satisfied with the service!Andy was the cashier and she was very helpful and patient on taking my order!

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