Baskin-Robbins
Santa Teresa Village Shop Ctr, 7040 Santa Teresa Blvd, San Jose
(408) 225-3100
Recent Reviews
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very friendly and ice cream was great!
Great service and open late 👍🏻
We had a really good experience getting ice cream with my kids. The atmosphere was welcoming and relaxed which made it easy to enjoy our time together. The ice cream was delicious and my kids were so happy. They had really cool kids cups with hats and pins that the kids loved!
Best customer service
Great service! Thank you
Tried the Oreo Cold Brew with chocolate fudge and it was absolutely amazing 🤤
On top of that, the customer service was friendly and welcoming. A great experience overall!
Always come to this location for our family ice cream outings :) great service and wonderful flavors!
Delightful experience! Loved their Jamoca 🤎 Feels like there’s new management because it was SO much better than a few months ago!
Highly recommended. The menu is packed with classics and creative new flavors, and each scoop tastes like it was crafted with real care. The staff is friendly and patient, always happy to offer samples or recommendations.
A special shout-out to Rahim, who is genuinely a good guy. His kindness and attention to detail make the experience even better. Loved it.
Super rude lady up front. She charged me wrong and got angry that when I confronted her
Restaurantji Recommends
I see why so many one star reviews, I ask for waffle bowl, employee got cone,I said bowl,employee not happy,was going to add banana Royale,but forget it,I'll go to Baskin Robbins on Cottle.
Bad customer service.
Music so loud you can't understand anything the workers say. Is this a ice cream shop or a club. Got over charged because the worker miscommunication
okay for a scoop of ice cream, but don't order anything custom. it will probably be made wrong and most of the employees are either rude and/or do not know how to take an order. Latest example, I went in to order a simple polar pizza and the lady could not even find the order form I had to point it out to her. and then tried to call multiple times to check it was done... no answer just rings then disconnects. I have been here dozens of times over the years with my kids and will not ever go here again.
Atmosphere: 2
Food: 4
Service: 2
Classic ice cream spot
Dietary restrictions: Sorbet served for those who are lactose intolerant.
Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Layered Sundae, Oreo Cookies N' Cream, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza, Reese's Peanut Butter Cup
Too expensive almost $8 for a single scoop
Good service
Atmosphere: 5
Food: 5
Service: 5
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