Burger King

936 Blossom Hill Rd, San Jose
(408) 225-4560

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Recent Reviews

Be careful that this place using AI order at drive-through & can get it wrong if you did not speak it well or clear enough. The employees at this place are not friendly (probably stressed out). They don't speak English well but at least they get your order correct most of the times. I say AI is not ready for primetime yet.
It saddens me how much customer service and the quality of food have gone down at BKs. At this particular location, there were two ladies putting orders together, and neither one of them turned around to acknowledge me or the other customers standing in line waiting to order food. This took almost 10mins of standing there. They weren't very friendly or welcoming. Once we finally received our food, It was barely warm, and the fries were stale and very salty. Tables were dirty...
Burger King food I tend to always order is of course the Whopper and the original chicken sandwich. Food is made to order right and always served warm to me! I have a feeling it be warmer if only the service was more attentive. I understand drive thru customers are given more priority, but diners deserve better. Many times I experienced and observed slower and lackluster customer service at the counter. Not all but most exhibit ignorance without much even eye contact towards...

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