Carl’s Jr.
172 Bernal Rd, San Jose
(408) 225-5300
Recent Reviews
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Great burgers and variety to choose from classic to current treading burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Dude was rude as heck didn't eat there cuzz he was so rude like if I didn't have the money to eat there
Atmosphere: 1
Food: 1
Service: 1
the only reason why I'm leaving this review is because, for the past three months I have been going to the drive through and ordering a large meal. The guy who takes my order rings me up for a large, then hands me a medium. This has happened about 5 separate times. I thought the large just went away, but every time they would ask and each time I would get a medium. Until I asked for medium, and they tried to question me about my order like four times until they finally accepted the default size. Just insane.
If you want to upsize you have to go inside.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Was Combo 1
Food was good, restaurant was clean.
Drive-thru speaker or microphone does not work very well, so if you are hard of hearing, you should walk in to order.
Atmosphere: 5
Food: 5
Service: 4
It's supposed be open at 6am..........it is 6:30 and it is still closed.........
As Carl's jr. S go this one is pretty good. Goid customer service.
Atmosphere: 3
Food: 4
Service: 5
I am giving 1 start because, the lady and guy was making sandwiches while I was waiting for mines, I was looking the whole time, they spilled something and the guy helped pick it up with the gloves and continued grabbing the food, how nasty! the woman grabbed the mop with the gloves she had, and cleaned up the floor, then she took the mop back and continued making the sandwiches with the same gloves! I was so gross out! So unsanitary & unsatisfied it was starting to be my favorite place, now I can even go anymore that's in my memory, knowingly she made my sanwich like that with those dirty gloves and other people's. I didn't say nothing cause I didn't want to make a big deal there, but I am saying something here, so managers please step up the game, and don't let them do this, let them know they need to change gloves as soon as the touch any other surfaces that it's not the sandwiches area! Please!
Atmosphere: 5
Food: 1
Service: 3
It is not like before.. quality has decreased year after year. But still ok
Atmosphere: 3
Food: 3
Service: 3
Except for a couple tables the place was overall clean. Placed an in app order that was ready when we arrived. We did accidentally order coffee with one of the breakfast combos, but the employee was able to fix it without issue. The food was hot and fresh. The breakfast burritos were tasty and the hash browns were nice and crispy.
Atmosphere: 5
Food: 5
Service: 5
Clean friendly staff, chicken sandwich is similar to McD.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
They don't accept their own gift cards
Atmosphere: 1
Food: 4
Service: 1
i had a burger and onion rings. Burger was good. Onion rings were stone cold and old. Should have been thrown away and instead were served to me. I used to like carls jr. never this location again. crawling with unsavory folk at night so scary as well.
They don't accept their own gift cards
Atmosphere: 1
Food: 4
Service: 1
Overcooked burger patty - hard and disgusting
Overcooked French fries - stiff as hell with zero favor
The quality of food has just gone down at this establishment. None of the workers there look happy. And I wasted $20.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Angus Guacamole Bacon Burger
The burgers are expensive, but they are good
Atmosphere: 3
Food: 3
Service: 3
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