The Cheese Steak Shop
5524 Monterey Hwy, San Jose
(408) 972-0271
Recent Reviews
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This was my first time here and I really enjoyed the food. I ordered the Classic Cheese Steak with everything on it. I also ordered the steak fries and fountain drink. The fountain drink is only one size.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Steak Fries
The service was fast and convenient I love coming on Tuesdays for double points since I am part of the rewards program. Both Phillies were as ordered and tater tots were extra crispy. One of my favorite go-to Philly cheesesteaks shops because they have those sweet peppers that most Philly sandwich shops don't!!
Food is bland. Took a bite, and it tasted like meat with no season. I've eaten real cheesesteak sandwiches in Philly. Their meat is seasoned to perfection. At this place, the sandwich is just a poser. Also, I noticed the same old fly inside the joint buzzing my food. I'm done w this place.
Atmosphere: 1
Food: 1
Service: 3
Love their Philly King of Steaks sandwhich.
Atmosphere: 4
Food: 5
Service: 5
Not worth the price! Another overpriced for nothing portion sized mid restaurant! Avoid this place! They’re very stingy with the ingredients!
Atmosphere: 1
Food: 1
Service: 1
Poor quality of meat. Grisso in the meat. I will go else where.
Atmosphere: 3
Food: 2
Service: 3
I love me a good cheesesteak. This place does not disappoint. They have basic and DIY builds. The service is good, but the location isn't in the best area.
Atmosphere: 3
Food: 4
Service: 3
Great philly sandwiches
Atmosphere: 5
Food: 5
Service: 5
Don't expect them to get your order right.
Food: 5
Service: 1
Good sandwiches and good prices, can’t complain at all.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The customer service was terrible. My ordered was completely wrong
Atmosphere: 1
Food: 2
Service: 1
They charged me for my order and then denied me my food said they were having an Internet issue and i would receive a refund in 2 business days. It's now been 7 days and I used my last money to buy my kids a meal 😭. I want my 65.00 back !!!
Atmosphere: 1
Food: 5
Service: 1
I have eaten here a few times now due to living across the street and loving philly cheestesteaks. I would come more often if the service existed at all. A number of times I have shown up to this location at 11 to eat a philly before going into a late shift at work and it is never open on time. I have had to wait for 15 minutes multiple times and still the doors will not be unlocked! If you have to warm up machines and never open on time stop advertising an 11am opening. I will not waste my time coming back because even with the doors open the service is dry and the ambiance is poor and smells bad. I would have put up with those other cons if they simply were open during their advertised hours but because the sandwhich is okay I would rather order a steak sandwhich at the nearby subway.
Atmosphere: 1
Food: 3
Service: 1
The best cheese steak sandwiches in the world.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Mushroom Cheesesteak, Classic Cheese Steak Sandwich
The ambiance did feel average due to the partially broken soda dispenser and the place feeling half-empty, but the service is terrific as they get it done in a few minutes; it doesn't take too long to get your sandwich, and they don't overdo the toppings. However, the half size wasn't as expected, but I approved of the delicious meat and cheese, topped with extra peppers.
Dietary restrictions: Veggie and chicken options are both available on the menu.
Kid-friendliness: There are several drinks kids can consume, such as apple juice.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Philly Cheesesteak, Classic Cheese Steak Sandwich
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