Chipotle Mexican Grill
369 S Winchester Blvd, San Jose
(408) 213-2935
Recent Reviews
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Very little quantity in bowls; they don’t take the order carefully and end up charging for extras that they don’t give. And horrible customer service, practically nonexistent.
On days I want to eat no hot or spicy food
Atmosphere: 4
Food: 5
Service: 4
They never get my order right and are always out of salad dressing
Atmosphere: 3
Food: 4
Service: 5
This branch is the best compared to other chipotles
Gives large portion sizes
Atmosphere: 5
Food: 5
Service: 5
Great and fast service. Attentive and get everything that I need there. Location is great with parking.
Atmosphere: 5
Food: 5
Service: 5
Miscommunication between the staff made us pay more for something we got. The cashier didnt even refund us fully when we brought it up, and we ended up paying for nothing when we returned our order.
Atmosphere: 2
Food: 5
Service: 1
My husband and I went to have lunch at chipotle last week. Kyle is the manager. He was training someone on the cash register.
I've been in the restaurant business for over 40 years and Kyle is phenomenal. Genuine, kind, professional, I told all of his staff they were lucky to have him as a manager.
He can multitask while smiling and just made my day. If a restaurant has good food, but not good service it can make or break your meal
Big shout out to Kyle, thank you doesn't seem like enough, but in this day and age good customer service is hard to come by, I really appreciated you!
Atmosphere: 4
Food: 4
Service: 4
Sun
08/ 10 / 2025
07m9:47 PM
good service
generous with fillings of taco
so close to closing time
Atmosphere: 4
Food: 4
Service: 5
When the employees at this place admit they gove tiny portions, you know something is wrong with the company management. Food is bow mediocre at best, super salty, ti y portions; not just the meats, everything. Inside looks dirty, food on the floor, a few people streak in. Very disappointing. It's a shadow of what chipotle was years back. Just goto a normal mexican resturant and order food, you get what you pay for and it, looks, taste, and feel better.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
What can I say. I like Chipotle.
The staffs live in a different time zone. Order for pickup at 10:30 but was waiting in store for 40 mins to get the food.
Atmosphere: 1
Food: 1
Service: 1
Grabbed a quick take out for the sudden hunger. Staff was quick and they were kind enough to neatly create my sofrita veggie bowl.
It’s Chipotle - and taste was as expected. Everything seemed fresh
Atmosphere: 5
Food: 5
Service: 5
As a Chipotle regular, this location is always my favorite. Generous portions, cleans and always empty!
Atmosphere: 5
Food: 5
Service: 5
Food always fresh and they work the line fast.
Atmosphere: 5
Food: 5
Service: 5
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