El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
665 Coleman Ave, San Jose
(408) 287-2509
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
Ratings
Menu


Hours
Monday | 10AM - 11PM |
Tuesday | 10AM - 11PM |
Wednesday | 10AM - 11PM |
Thursday | 10AM - 11PM |
Friday | 10AM - 11PM |
Saturday | 10AM - 11PM |
Sunday | 10AM - 11PM |
El Pollo Loco offers decent chicken with excellent rice but average sides like beans and sauce. The flavors can be off, and the texture of the chicken can be rubbery at times. The $5 pollo bowl and burritos are popular choices, and the portions are decent. The restaurant has ample parking shared with the nearby shopping center. Despite some cleanliness issues with tables and full garbage cans, it's a fast-food spot that won't break the bank.
The chicken is grilled and not sweetened, which some customers prefer over fried chicken. The service can be inconsistent, depending on the staff member at the counter. Some customers avoid eating in the restaurant when there are homeless individuals present, preferring to get the food to go instead.
The staff are generally friendly, and the kiosk ordering system is easy to use. Customers have noted that the chicken is better quality and healthier than other fast-food chicken options, and the decor, with a large chicken picture in the lobby, is appealing. Overall, El Pollo Loco is a decent choice for affordable, grilled chicken and tasty sides.