Gong Cha

1600 Saratoga Ave #115, San Jose
(408) 680-0581

Recent Reviews

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luke liu

fast Preparation and friendly services. bobble tea also tastes good.

Yitian Xu

The drinks were great and we got the Christmas special gingerbread containers. The red ones are Red Velvet flavored and the one in the middle is regular milk tea with boba and star jelly. According to my friends who had Red velvet, the drink didn't taste like red velvet and just tasted like regular milk tea. The staff were great and we got to spin a wheel for a free prize for our purchase. Overall it was a great experience but the only complaint I have is that they don't accept cash which is kinda annoying.

Jasmin Medina

It is the worst place to shop, the workers are talking, they do not serve you, they are eating or sitting on the cell phone and for three nights, 25 minutes and without customers, what a bad place

Atmosphere: 1

Food: 1

Service: 1

Jazmin Martínez

Is closed! On Google it says they close at 8 and it is 6 in the afternoon.

Atmosphere: 5

Food: 5

Service: 1

YCYM LU (Marvel YC)

The taro milk tea is terrible, it is the worst milk tea I have ever had!

Atmosphere: 1

Food: 1

Service: 1

May

I got a milk foam green tea 50% sweet and it was way too sweet.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Milk Foam

sara Lu (Marvel YC)

The taro milk tea is terrible, it is the worst milk tea I have ever had!

Atmosphere: 1

Food: 1

Service: 1

Jenna Via

I come here quite often and staff is great. the baristas are always helpful and service is amazing. the only thing to keep in mind is they don't take cash. personally I don't mind it since I usually order on the app so I can rack up points :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Milk Foam Green Tea, Strawberry Milk, Milk Foam, Strawberry

thomas

Very disappointing that you can't use cash here, I was here without my debit card (left in my car) but I had cash on me and they wouldn't take my cash so I couldn't buy. Also they made my mother who is elderly and can't see well or knows how to use the tablet to order try to use it instead of taking 30 seconds and just taking her order verbally.

Atmosphere: 1

Food: 1

Service: 1

Eric Gabrilovich

The gingerbread cup was very cute and the strawberry milk tea with milk foam was amazing!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Strawberry Milk, Milk Foam

Arthur T

Stopped by Gong Cha since it has been some time since I had them.I ended up getting the QQ passion fruit green tea without coconut jelly. I ordered it with 25% sugar, but it was still on the sweet side.Boba was $7+ after tax. Definitely super pricey for what I got. Passion fruit flavor tasted a bit off. Boba was cooked well.Drink was made fast.Parking available at the mall. Entrance doors next to Nike/Starbucks.

Roxy “CHAPARRITA!!” Rodriguez

Thanks excellent service❗️❗️??

Atmosphere: 5

Food: 5

Service: 5

Doo Scooby

Only one or two girls that’s actually working. There’s spilled boba everywhere on the counter and very unorganized. Poor girl.Saw a teenager looking young man touched his shoes and pulled up his socks then proceed to make drinks without washing his hand. Unsanitary. Then stood around and talk to other coworkers and didn’t work when it was really busy. Just stood around and did nothing.Drink was wayyyy too sweet when I only asked for 30% sugar. Won’t come again.

Atmosphere: 1

Food: 2

Service: 1

Veronika M.

Came here from the Midwest to get my favorite boba tea place. Got here 15 minutes before closing, before my flight. A group of employees sitting in the back on their phones while I was waiting to order, only to hear “oh we are closed” and I said “don’t you close at 8pm?” And she said “yeah but we ran out of some ingredients”. She didn’t even ask what we wanted so that she could try to make it. Will never go back to this place again!

Atmosphere: 1

Food: 1

Service: 1

Young Park

This is my favorite boba place! The pearls are very chewy and flavorful and I love the rainbow and star jellyjelly. There are a variety of teas and other drinks, like smoothies. A few non-caffeinated drinks, which is great for kids.

Atmosphere: 4

Food: 5

Service: 5

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