Ordered the Sourdough Jack Burger and they substituted the Sourdough with a regular bun and didn't inform me.
WHY WOULD I ORDER SOURDOUGH AND SAY HOLD THE SOURDOUGH?????
REALLY?
Atmosphere: 3
Food: 1
Service: 3
Brandon
I don’t usually write reviews but I’m taken aback by how bad this Jack in the Box is. I’ve been to tons of JiBs as a slob with very low standards for food. I would say I’m even a JiB fan! But i ordered a chicken sandwich from this location and I got the most wilted lettuce, overcooked patty, and burnt bun‽‽‽‽ No other Jack has EVER done me like this. The tacos I ordered were fine and the service at the drive thru was okay.
Horrible burnt french toast with runny eggs and smelly bacon. No accountability by staff. Refused to correct the food issue.
Atmosphere: 1
Food: 1
Service: 1
Zahidul Haque Babul
Good food
Atmosphere: 4
Food: 4
Service: 4
joel drumm
The delivery drive thru guy rondo treated us very poorly and didn’t give us all are food.
Atmosphere: 1
Food: 1
Service: 1
Jeff B
Ultimate burger was ultimate.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Two Tacos
case miller
quick and correct order everything was fresh and delicious quite a bit more expensive than what i remember so it better be good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Onion Rings, Jumbo Jack, Two Tacos
hubyd Galicia
The worst, the worst service in the drive tru, the one who serves you does it in a way as if she never liked her job, saying the hell how I got to this place, she made me go around twice, because I had to serve the people behind me who arrived after me and in a very rude tone, and so be patient because if someone arrives later they will take you out of the line to serve the others, I hope a different person serves you and good luck with that, by the way, this was between 11:30 at night or 12:30 at that time the cashier was working
Atmosphere: 1
Food: 1
Service: 1
Shannon Goerss
The drive thru lady was very rude. They took a long time. The drive thru was backed up because they are unorganized and got orders wrong.
Authorized by Assembly Bill 1632 (Statutes of 2022) and codified in the California Health and Safety Code, Division 104, Part 15, Chapter 2, Article 6, Section 118700. The fact that any retail business still maintains the practice of bathroom denial is inhumane. Such businesses should be boycotted
Hitsomeballs
Late night Tacos after a night out, it just hits the spot
Ordered a double jacket combo and they gave a totally different burger. Their fries was so salty, I couldn't eat it at all. Seems like they didn't want to work at all. We pay for those meal, and if that's how they serve us, then I don't know.
Atmosphere: 1
Food: 1
Service: 1
Andrew Archuletta
The staff do not understand the meaning of a paycheck and where and how a paycheck gets deposited into their accounts each payday. They have no concept of what customer service means at all. Half ass service. Terrible food. They do not care and it shows. Look at the rest of the reviews. You all should be ashamed of yourselves at this jack in the box and take more pride in the brand and yourselves!
Atmosphere: 1
Food: 1
Service: 1
ShadowAligator ?
Service is terrible, I was at the drive through and the very old Mexican woman working the window pierced my sauce with her nail (also wearing no gloves).Went back to fix it and she was trying to charge me for another sauce packet. Not the first time at this location service was bad and they mess orders avoid going here regularly.
Ordered the Sourdough Jack Burger and they substituted the Sourdough with a regular bun and didn't inform me.
WHY WOULD I ORDER SOURDOUGH AND SAY HOLD THE SOURDOUGH?????
REALLY?
Atmosphere: 3
Food: 1
Service: 3
I don’t usually write reviews but I’m taken aback by how bad this Jack in the Box is. I’ve been to tons of JiBs as a slob with very low standards for food. I would say I’m even a JiB fan! But i ordered a chicken sandwich from this location and I got the most wilted lettuce, overcooked patty, and burnt bun‽‽‽‽ No other Jack has EVER done me like this. The tacos I ordered were fine and the service at the drive thru was okay.
Food: 1
Service: 5
This location now has self serve kiosk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Onion Rings, Breakfast Burrito, Jumbo Jack, Egg Rolls, Sourdough Jack, Grande Sausage Burrito, Loaded Breakfast Sandwich, Breakfast Jack, Bacon Ultimate Cheeseburger
Horrible burnt french toast with runny eggs and smelly bacon. No accountability by staff. Refused to correct the food issue.
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 4
Food: 4
Service: 4
The delivery drive thru guy rondo treated us very poorly and didn’t give us all are food.
Atmosphere: 1
Food: 1
Service: 1
Ultimate burger was ultimate.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Two Tacos
quick and correct order everything was fresh and delicious quite a bit more expensive than what i remember so it better be good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Onion Rings, Jumbo Jack, Two Tacos
The worst, the worst service in the drive tru, the one who serves you does it in a way as if she never liked her job, saying the hell how I got to this place, she made me go around twice, because I had to serve the people behind me who arrived after me and in a very rude tone, and so be patient because if someone arrives later they will take you out of the line to serve the others, I hope a different person serves you and good luck with that, by the way, this was between 11:30 at night or 12:30 at that time the cashier was working
Atmosphere: 1
Food: 1
Service: 1
The drive thru lady was very rude. They took a long time. The drive thru was backed up because they are unorganized and got orders wrong.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Authorized by Assembly Bill 1632 (Statutes of 2022) and codified in the California Health and Safety Code, Division 104, Part 15, Chapter 2, Article 6, Section 118700. The fact that any retail business still maintains the practice of bathroom denial is inhumane. Such businesses should be boycotted
Late night Tacos after a night out, it just hits the spot
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Breakfast Jack Combo, Jumbo Jack, Spicy Crispy Chicken Sandwich, Chicken Sandwich
Ordered a double jacket combo and they gave a totally different burger. Their fries was so salty, I couldn't eat it at all. Seems like they didn't want to work at all. We pay for those meal, and if that's how they serve us, then I don't know.
Atmosphere: 1
Food: 1
Service: 1
The staff do not understand the meaning of a paycheck and where and how a paycheck gets deposited into their accounts each payday. They have no concept of what customer service means at all. Half ass service. Terrible food. They do not care and it shows. Look at the rest of the reviews. You all should be ashamed of yourselves at this jack in the box and take more pride in the brand and yourselves!
Atmosphere: 1
Food: 1
Service: 1
Service is terrible, I was at the drive through and the very old Mexican woman working the window pierced my sauce with her nail (also wearing no gloves).Went back to fix it and she was trying to charge me for another sauce packet. Not the first time at this location service was bad and they mess orders avoid going here regularly.
Atmosphere: 1
Service: 1
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