Jack In The Box

Name: Jack In The Box
Address: 1841 Story Rd, San Jose, California, 95122, US
Telephone: (408) 259-6420
Price range: $
Rating: 2.5

$ • Fast Food, Burgers, Tacos

Hours:
1841 Story Rd, San Jose
(408) 259-6420

Menu Order Online

About Jack in the Box

Jack In The Box offers consistent food quality, despite some challenges with customer service and ambiance. During busy times, the overworked staff remains helpful and patient. Although the "double bacon smashed jack" may not always be available, they provide generous portions, like giving large fries for the price of a medium combo. The restaurant is a go-to spot for a quick meal, especially when in a rush or craving curly fries.

Recently, some customers reported issues with food temperature, mentioning that their meals, including burgers and fries, arrived cold. There were complaints about missing items and dry sandwiches, leading to dissatisfaction with their choices. However, many noted that the customer service was good overall, with some positive feedback for the owner’s response to reviews. While most staff are friendly, there were instances of rudeness from a specific employee, which negatively impacted the experience for some customers. Despite these concerns, the restaurant itself is clean and located in a great area.