We made reservations at Loft bar and Bistro before a comedy show and got there late due to traffic. Though the restaurant was busy, Adrian got us right in and was so friendly, kind and accommodating! Took our order right away and made sure we got in and out as quickly as possible. The food was delicious and the service was exceptional!
Sonia
Pleasantly surprised by great food, nice drinks and excellent service! This is now my go to dinner spot before a comedy show!!
Jason Agnoletti
What an absolute nightmare. We had our 30 year high-school reunion tonight. After we had a great night I called out a dangerous individual innthe restroom and ended up face down with a choke hold from a security guard for no reason.
maya z
I ordered 3 Vodka Redbulls and the receipt for the bill was for 3 AMF/Long Islands. They are scamming and taking advantage of young drunk girls. BEWARE…
Service: 1
Ervin Livingston
Great Place To Eat Drink And Dance Wonderful Atmosphere With A Great Staff Who's Willing To Go Above And Beyond To Make Sure Your Night Is A Wonderful
Atmosphere: 5
Food: 5
Service: 5
Victor Barraza
CAUTION: Be very careful before booking here.
We had a deeply disappointing experience at The Loft by Capers. They engaged in bait-and-switch tactics when we called Capers to book a month in advance and, without warning much less asking for our approval, they set us up at The Loft which understaffed the event, and kept a portion of our food.
Initially, we agreed on a price for a group of 60, with the corkage fee waived since we were considering other venues. When our group size dropped to 40 (due to issues with the east coast hurricane in early Oct 2024) they refused a price adjustment, which we accepted, but requested the food for the remaining 20 people to be packed for us. They agreed without issue.
On the day of the event, we are expecting to go to Capers East & Drink, that's where we called on day one, and they moved us to a completely different, rundown location in downtown San Jose (The Loft) without asking for approval. The venue was nothing like what we had seen on the pictures, it was dirty, scary location, with paid parking. Despite these frustrations, we decided to proceed as we had guests from all over the country.
Upon arrival we dropped off wine for dinner, requesting that the white be chilled and the red kept cool. This simple task took over 30 minutes, and the red wine was left sitting out. The service was disorganized and inattentive throughout.
When it came time to settle the bill, I asked for the leftover food as promised. They told me it was already given out, which was absolutely not the arrangement. The manager was not present but over the phone, Kan, was dismissive and rude, even accusing me of being drunk when I questioned where the rest of the food had gone. I insisted he could check with his staff to confirm I was not drunk, it did not matter. He threatened to call the police if I didn’t pay the full bill.
It was a terrible experience—poor communication, unprofessionalism, and broken promises. Be careful if you’re considering this place, especially if you’re from out of town.
Atmosphere: 1
Food: 3
Service: 1
Christopher Macklin
Baby shower and was fantastic. That was before opening hours so can't speak to when it's open from 5pm
Atmosphere: 5
Food: 5
Service: 5
Varun Raj
Saturday nights rock here!!
Atmosphere: 5
Recommended dishes: Fish & Chips, Fish Tacos
Theresa
It's been a while since I've been to the Loft. I have also never been there for dinner, but we thought we would check it out. The dinner was great, especially the dessert! We decided to do the Prix Fixe menu and it was worth it. You got to choose a started, main course, and then dessert! After dinner, we decided to continue to hang out since there were DJs setting up. One for the bottom floor and one for the top floor. Great music the whole night! The vibe was amazing!!!! However, the best thing about the Loft, they had an awesome bartender....Taylor! He is the best and made some really great drinks that were on their menu!!!!
Kim R
Stop Drop and Roll show with DaliAmadeus was great! Shout out to Barheimian!
Great Rooftop. The food is high quality and delicious. Exceptional customer service, everyone is super sweet and they make you feel like family.
Atmosphere: 5
Food: 5
Service: 5
Jordan VBunnell
Theyve been posting AI generated ads around my campus full of stuff that makes no sense. Terrible way to do advertising
Sebiworks
$4 water. No free water provided. Similar if not worse experience as other bars. Only go here if you really want to smoke huka, otherwise, go anywhere else.
Atmosphere: 2
Food: 2
Service: 1
Bo NaKoa
Dj is not good. Vibes are so bad. No one wanted to dance. Music was so whack. People go here for the no cover charge, they definitely don’t come here for the music.
Atmosphere: 2
Service: 3
Steven Singh
Haven't had the food there, but at nights there's no cover. DJ and dance floor upstairs as well as downstairs. Always worth checking
We made reservations at Loft bar and Bistro before a comedy show and got there late due to traffic. Though the restaurant was busy, Adrian got us right in and was so friendly, kind and accommodating! Took our order right away and made sure we got in and out as quickly as possible. The food was delicious and the service was exceptional!
Pleasantly surprised by great food, nice drinks and excellent service! This is now my go to dinner spot before a comedy show!!
What an absolute nightmare. We had our 30 year high-school reunion tonight. After we had a great night I called out a dangerous individual innthe restroom and ended up face down with a choke hold from a security guard for no reason.
I ordered 3 Vodka Redbulls and the receipt for the bill was for 3 AMF/Long Islands. They are scamming and taking advantage of young drunk girls. BEWARE…
Service: 1
Great Place To Eat Drink And Dance Wonderful Atmosphere With A Great Staff Who's Willing To Go Above And Beyond To Make Sure Your Night Is A Wonderful
Atmosphere: 5
Food: 5
Service: 5
CAUTION: Be very careful before booking here.
We had a deeply disappointing experience at The Loft by Capers. They engaged in bait-and-switch tactics when we called Capers to book a month in advance and, without warning much less asking for our approval, they set us up at The Loft which understaffed the event, and kept a portion of our food.
Initially, we agreed on a price for a group of 60, with the corkage fee waived since we were considering other venues. When our group size dropped to 40 (due to issues with the east coast hurricane in early Oct 2024) they refused a price adjustment, which we accepted, but requested the food for the remaining 20 people to be packed for us. They agreed without issue.
On the day of the event, we are expecting to go to Capers East & Drink, that's where we called on day one, and they moved us to a completely different, rundown location in downtown San Jose (The Loft) without asking for approval. The venue was nothing like what we had seen on the pictures, it was dirty, scary location, with paid parking. Despite these frustrations, we decided to proceed as we had guests from all over the country.
Upon arrival we dropped off wine for dinner, requesting that the white be chilled and the red kept cool. This simple task took over 30 minutes, and the red wine was left sitting out. The service was disorganized and inattentive throughout.
When it came time to settle the bill, I asked for the leftover food as promised. They told me it was already given out, which was absolutely not the arrangement. The manager was not present but over the phone, Kan, was dismissive and rude, even accusing me of being drunk when I questioned where the rest of the food had gone. I insisted he could check with his staff to confirm I was not drunk, it did not matter. He threatened to call the police if I didn’t pay the full bill.
It was a terrible experience—poor communication, unprofessionalism, and broken promises. Be careful if you’re considering this place, especially if you’re from out of town.
Atmosphere: 1
Food: 3
Service: 1
Baby shower and was fantastic. That was before opening hours so can't speak to when it's open from 5pm
Atmosphere: 5
Food: 5
Service: 5
Saturday nights rock here!!
Atmosphere: 5
Recommended dishes: Fish & Chips, Fish Tacos
It's been a while since I've been to the Loft. I have also never been there for dinner, but we thought we would check it out. The dinner was great, especially the dessert! We decided to do the Prix Fixe menu and it was worth it. You got to choose a started, main course, and then dessert! After dinner, we decided to continue to hang out since there were DJs setting up. One for the bottom floor and one for the top floor. Great music the whole night! The vibe was amazing!!!! However, the best thing about the Loft, they had an awesome bartender....Taylor! He is the best and made some really great drinks that were on their menu!!!!
Stop Drop and Roll show with DaliAmadeus was great! Shout out to Barheimian!
Restaurantji Recommends
Great Rooftop. The food is high quality and delicious. Exceptional customer service, everyone is super sweet and they make you feel like family.
Atmosphere: 5
Food: 5
Service: 5
Theyve been posting AI generated ads around my campus full of stuff that makes no sense. Terrible way to do advertising
$4 water. No free water provided. Similar if not worse experience as other bars. Only go here if you really want to smoke huka, otherwise, go anywhere else.
Atmosphere: 2
Food: 2
Service: 1
Dj is not good. Vibes are so bad. No one wanted to dance. Music was so whack. People go here for the no cover charge, they definitely don’t come here for the music.
Atmosphere: 2
Service: 3
Haven't had the food there, but at nights there's no cover. DJ and dance floor upstairs as well as downstairs. Always worth checking
Atmosphere: 5
Service: 5
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