Panera Bread

503 Coleman Ave, San Jose
(408) 299-0993

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Recent Reviews

Quick Recovery and Great Service

Even though my order wasn’t done correctly at first, the manager stepped in right away and handled the situation with professionalism and care. Mistakes happen, but it’s how they’re resolved that makes the difference and Panera definitely took care of business. I appreciate the prompt attention and commitment to customer satisfaction.
Food is usually good but they consistently never have the pick up orders ready by the time they say they are. Today it took them 20 min longer than when the notification said it'd be done, and when they finally handed me the bag they forgot a baguette (but played it off as if they were still preparing it). The employee (Valerie) was not friendly and seemed annoyed when I asked about the baguette. She went on to complete other orders while I kept waiting, even though all she...
I'm a new Panera convert since they got rid of all the garbage in their food (artificial colors, flavors, etc.). I've been quite pleased my past few times that the food now has flavor, tastes fresh, and their online ordering and pick up system is very easy to use.
Today the sandwich missed the mark a little. It had good flavor and was fresh tasting but the presentation is a bit misrepresented from the website to reality. The salad looks very good and they seem...

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