When you ordered a Combo on any you gets and you are still charged for the drink and the sides that which should not be charged for it. Combo with drink and sides to be included in the price. They took advantage of us with that. They gave us a small box which should be not belong to the foods that it was put in. Foods are 5/10 but waste of money that we should be not charged for. They does gave us plenty of stuff we needed. The area is plenty to sit down. Clean area. So space. Not sure if I'll be coming back.
Amber N.
The time is 7:10PM. They close at 8PM. Tell me why the cashier ALMA tells me she's no longer selling sandwiches AT ALL because she doesn't want to make any more since she's getting ready to close. That's not my problem, there is 50 minutes left! You are getting paid to serve us! Wtf!
Miss Y.
Horrible service. Really bad attitude even after they messed up the order. No apology or smile, just RBF.
Ed S.
In general, I like this chain, but I can't recommend this location. I ordered a 3 piece tenders combo with a biscuit and a side of red beans and rice and a lemonade. I got the lemonade, the tenders, and a dry biscuit. They left out the red beans and rice, butter, honey, and sauces. When I went back I was able to get butter for the biscuit and the red beans and rice and a spork, but they were too busy talking to each other to pay attention and get anything else for me. To the franchise owner: you need a new manager and to retrain your staff.
Anna L.
I usually go to the Popeyes on Capitol since I've never had any problems. Today, I was reminded that there's a Popeyes closer to home here in the mall of Oakridge. Had some issues with my online order for pick up. When I had my brother go pick up my order, I was later informed that I had 2 orders placed within 1 minute of each other. I'm assuming it was a glitch from ordering online. So I had him ask if they could cancel one of them, the answer was no. So i was fine to take home the two separate orders. When my brother came home (annoyed), he came with only 1 order/recipt. I asked where the second order was, and he said this was all they had given him. He had mentioned the manager and him didn't have a pleasant exchange and took the receipt of one of the orders. I'll have to claim a dispute for the order that I didn't receive. I wanted 48 wings (2 orders of 24), was charged for 2 separate orders (so I'm expecting 96 wings) and received 1 order with 1/2 the number of sauces I was expecting to receive. Wings were good, but the experience was a bit of a disappointment that we didn't really enjoy the wings as we'd like.
Joe F.
I've tried to like this Popeyes because it the closest one to me, but every time I go some is always wrong. Like today I ordered a 5 piece tenders spicy got them home and guess what the workers failed to give me the spicy one. And it's happened more than once. The management there is NONE, TRAIN YOUR PEOPLE TO LISTEN TO WHAT IS BEING ORDERED.
j w
Crispy chicken, buttery biscuit. This is what Popeyes supposed to taste like. This location cooks the food so good they need to train other locations. Thank you I love Popeyes again.
Yukiruu
Friendly staff, quick service and the food is promptly given to you nice and fresh.
When you ordered a Combo on any you gets and you are still charged for the drink and the sides that which should not be charged for it. Combo with drink and sides to be included in the price. They took advantage of us with that. They gave us a small box which should be not belong to the foods that it was put in. Foods are 5/10 but waste of money that we should be not charged for. They does gave us plenty of stuff we needed. The area is plenty to sit down. Clean area. So space. Not sure if I'll be coming back.
The time is 7:10PM. They close at 8PM. Tell me why the cashier ALMA tells me she's no longer selling sandwiches AT ALL because she doesn't want to make any more since she's getting ready to close. That's not my problem, there is 50 minutes left! You are getting paid to serve us! Wtf!
Horrible service. Really bad attitude even after they messed up the order. No apology or smile, just RBF.
In general, I like this chain, but I can't recommend this location. I ordered a 3 piece tenders combo with a biscuit and a side of red beans and rice and a lemonade. I got the lemonade, the tenders, and a dry biscuit. They left out the red beans and rice, butter, honey, and sauces. When I went back I was able to get butter for the biscuit and the red beans and rice and a spork, but they were too busy talking to each other to pay attention and get anything else for me. To the franchise owner: you need a new manager and to retrain your staff.
I usually go to the Popeyes on Capitol since I've never had any problems. Today, I was reminded that there's a Popeyes closer to home here in the mall of Oakridge. Had some issues with my online order for pick up. When I had my brother go pick up my order, I was later informed that I had 2 orders placed within 1 minute of each other. I'm assuming it was a glitch from ordering online. So I had him ask if they could cancel one of them, the answer was no. So i was fine to take home the two separate orders. When my brother came home (annoyed), he came with only 1 order/recipt. I asked where the second order was, and he said this was all they had given him. He had mentioned the manager and him didn't have a pleasant exchange and took the receipt of one of the orders. I'll have to claim a dispute for the order that I didn't receive. I wanted 48 wings (2 orders of 24), was charged for 2 separate orders (so I'm expecting 96 wings) and received 1 order with 1/2 the number of sauces I was expecting to receive. Wings were good, but the experience was a bit of a disappointment that we didn't really enjoy the wings as we'd like.
I've tried to like this Popeyes because it the closest one to me, but every time I go some is always wrong. Like today I ordered a 5 piece tenders spicy got them home and guess what the workers failed to give me the spicy one. And it's happened more than once. The management there is NONE, TRAIN YOUR PEOPLE TO LISTEN TO WHAT IS BEING ORDERED.
Crispy chicken, buttery biscuit. This is what Popeyes supposed to taste like. This location cooks the food so good they need to train other locations. Thank you I love Popeyes again.
Friendly staff, quick service and the food is promptly given to you nice and fresh.
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