Saigon Kitchen
1111 Story Rd #1005, San Jose
(408) 297-1107
Recent Reviews
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I had a great experience at Saigon Kitchen! Ngoc and Ntti were both super friendly and attentive. They were patient, kind, and made sure everything was perfect during my visit. Really appreciated their warm service — it made the meal even better!
Atmosphere: 5
Food: 4
Service: 5
We came as a group of 11 for a special outing and ordered the preset family-style menu of 6 dishes ($400, @$51/pp after tax and tip. Unfortunately, the experience did NOT meet our expectations. Out of the 6 dishes, two were around a 5/10, and the last dish — dessert — was simply fruit. The beef chow mein was overly salty, and the fish soup, which took an extra 25 minutes to arrive after more than two hours of dining, was bland and under-seasoned. We did not really eat it.
Although the food fell short, we made sure to tip the servers well, as they were friendly, attentive, and clearly doing their best in a very busy restaurant.
Overall, it was a special gathering for us, but the food quality was disappointing compared to past experiences. The ambience was nice, with beautiful décor and a spacious setting that makes it a good place for large community gatherings.
However, it seems the ownership or chef may have changed since the last time we were here, as the food wasn’t tasty what we remembered. Sadly, our group agreed it would be hard to return unless the cooking improves.
Atmosphere: 4
Food: 2
Service: 4
Absolutely amazing experience! From the moment we walked in, the staff made us feel so welcome, everyone was incredibly friendly and attentive without ever being overbearing. The service was quick, and you can really tell they care about their guests.
The food was phenomenal and very authentic. The spring rolls were fresh, crisp, and packed with flavor honestly the best I’ve ever had. And don’t even get me started on the Vietnamese coffee 😫 STRONG, rich, smooth, and perfectly balanced with that sweet, creamy finish. It was to die for 💀
Everything about this place felt warm and genuine. Great atmosphere, wonderful people, and food that hits all the right notes. Can’t wait to come back! 🤗
Atmosphere: 5
Food: 5
Service: 5
First time here but it was selected by a local and it was a good choice. Everything was delicious. I particularly liked the shrimp paste, slightly sweet, savor and tangy. It made everything better.
Atmosphere: 5
Food: 5
Service: 5
Open sign is on and the people inside just looks at us without letting us know. We try the back and front door but they refuse to inform us they are closed. It was very confusing.
Bill totaled to around $200. Party of 10 on a Wednesday evening. Good service!
My favorite was the salted calamari.
Fried rice wasn’t flavored. Lobster was old. Garlic noodle was good. Ordered 7 entries.
Disappointed for a legit Vietnamese location.
Atmosphere: 3
Food: 2
Service: 4
3Star
Saigon Kitchen
Nice décor, cozy setting, and a really convenient location—but the food was hit or miss.
* Catfish clay pot: fish was dry and chewy, sauce too sweet.
* Salted fish with chicken fried rice: chicken was dry and flavorless.
* Oysters with scallion and peanut: bland, very disappointed, didn’t really taste like oysters.
* Salad: light but had hard, rough bits that made it unpleasant to eat.
* Eggrolls: the best dish—crispy, fresh, and tasty with greens. Just watch out, the filling comes out super hot.
Overall, it was a bit disappointing since the place looks great and is so convenient. If the kitchen improves seasoning and texture, this restaurant could really shine as a go-to spot for gatherings.
Atmosphere: 4
Food: 3
Service: 4
The restaurant was not busy on a weekday lunch time, but I'm not surprised! Although the friendly service and the spacious lovely decorations were a plus, the food was quite disappointing. Our banh khot was dry and lack of flavor, oc huong was too buttery and bland, the beef salad didn't have a deep pickled flavor as it's supposed to. We paid almost $70 (including 18% tip) for a quick snack lunch, which unfortunately didn't meet our expectations for such a nice fancy restaurant.
Atmosphere: 5
Food: 2
Service: 5
really recommend the clam with lemongrass, very fresh
Atmosphere: 5
Food: 5
Service: 5
The clam has dirt in it, we thought it’s shrimp paste, taste it and found out it’s dirt. So disgusting.
Restaurantji Recommends
Nice atmosphere good service authentic
Atmosphere: 4
Food: 4
Service: 5
Thank you your recommendation and great service Lins. It's tastes good. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Woo,Great ingredients, good service and environment.
Atmosphere: 5
Food: 5
Service: 5
Never go here again.! We total of 5 adults and a child under 5 years old and 1 month old infant. First they bring out the bills which is $266.27 . So I pay them $267 and plus $20 tips. (Cash) And later they came and return me full amount of of cash and give me a different bill which is $316.00 . ($30 different) and they says that they give me the wrong one at the beginning, this $316 is Included the table service for 9 people . My son call them and asked why 9 people children under 5 and infant they don’t eat why you count it as 9 people . ? And why the first bill is only $266 ? They explain oh because of this because of that … what a scammer! They will lose customers! Definitely my families will never go back to this place again . For customers who been there please watch out for your bills.
Atmosphere: 1
Food: 1
Service: 1
Beware of food safety concerns at this eatery, where we were served stale pork with a potent smell, despite their assertions of its freshness.
Atmosphere: 3
Food: 1
Service: 1
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