Shabuway

4304 Moorpark Ave, San Jose
(408) 252-9970

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Recent Reviews

I finally tried this place after living nearby for years and I honestly wish I had come sooner. I had read a few bad reviews about the customer service, but my experience was completely different.

We came in early, and Uki, the manager, was doing everything on her own greeting guests, slicing the meat, and serving tables. She was incredibly friendly, efficient, and made us feel genuinely welcome. Her effort really stood out and made the whole experience even...
This place is okay if you want a simple little hot pot meal. It’s not like a self serve hot pot experience, where you have large variety of noodles, veggies and other sauces, etc.

Service was pretty non-existent for us, until I spoke up to ask about our protein/meat. The manager did give us discount on our bill which was nice to compensate for the lack of timely service.

The food quality is good, not memorable but simple and good.
The all-you-can-eat option is more cost-effective, and the meat quality is good, but the dishes are a bit monotonous and the portions are relatively small. I have eaten it more than a dozen times and it feels good.

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