Starbucks

3055 Olin Avenue, Santana Row, San Jose
(408) 241-3877

Recent Reviews

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William To

Not the friendliest crew, but they are fast and consistent with the drinks which is more important. They seem to be taking more and more furniture away as time goes by, but there plenty of outdoor seating so not a major issue.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Butter Croissant, Pike Place Roast, Iced Coffee Clover Vertica, Pour Over

Sara Viznyuk

Well, starbucks app somehow put my order to this location although I was closer to the other one thatI had reconfirmed 2 times. Then when I put in the order it led me here which I didn't have time for hence why I was doing mobile order. When I got there I waited another 7 minutes on my drink I had ordered 10 minutes before getting there. It tasted bad for one, more syrup than usual. My sandwich had been sitting, heated up on that counter for 15 minutes. The bread was hard. Not happy.

Atmosphere: 5

Food: 1

Service: 1

Tom Farmer

I recently ordered a Ham & Swiss Baguette based on the photo in their menu. What a disappointment! The sandwich, or whatever you would call what I received (I would probably call it an hors d'oeuvre), was priced at $7.75.

I wish I had taken a photo to share what it looked like. It was no more than an inch tall, 6" long, looked more like a croissant than any baguette I've ever seen or eaten, and had the most miniscule amount of ham and swiss on it.

I will never order anything but coffee from a Starbucks again (and only coffee if a Dunkin Donuts or Peet's isn't available)!

The only thing good about this experience was that my order was ready when I arrived.

Atmosphere: 2

Food: 1

Service: 4

Eray Kuyumcu

Love this place a lot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pour Over

Vivek Anand

I ordered a café latte, and unfortunately, it did not meet my expectations. It lacked the quality and taste I enjoy at Starbucks. I believe the barista could benefit from additional training to improve the coffee's flavor

Tim Vu

Clean and service is great. Honestly never have a problem here.

Atmosphere: 5

Food: 5

Service: 5

Po Shin Huang

You know Starbucks.No code for restroom.

Atmosphere: 5

Food: 5

Service: 5

Emily Burns

Vegetarian options: Egg white egg bites, kale and mushroom egg bites, spinach feta wrap, and of course pastries

Recommended dishes: Pastries

A A

I've been in the food service industry since 1993. One of the many things that seem to hold true is when you walk into a place with a consistently disgusting bathroom, you find that not much else is actually cleaned. Over an extended period of time the bathroom and dining area seem neglected. You mention something and no one is quick to help or even seem concerned. The soap dispenser has been empty for 3 days, the toilet gross, the sink looks like it's been years since a sponge or cleaner have touched it. The walls have a white scum all over them. The tables are never clean. The service is ok, the drinks are drinks, but the condition of their public areas makes me wonder what the I side of their ice machine looks like (how much mold) every time I take a sip. I'm going to provide pictures, you can see yourself.Day number 4, still no soap in bathroom, now a roll of toilet paper I'd being kicked around on the floor, and nothing is cleaner than it was yesterday.

Atmosphere: 1

Food: 5

Service: 5

Yuliya Morozova

Friendly staff, quick preparation of order, signature

Atmosphere: 5

Food: 5

Service: 5

Amy K

Worst service. Unskilled baristas. Terrible taste

Atmosphere: 3

Food: 1

Service: 1

Zachary Chen

This starbucks has the worst service from all other locations we have been to. We placed a mobile order of two drinks, and asked to get puppuccino for our dogs when we retrieved the order. It took only 10 seconds to fill two cups of puppuccino, but the barista asked us to get back to the order line to get them, and she insisted it. Fine, no biggie, we went to wait in the line for it. 10 minutes later, it was our turn, but the cashier told us they were already out of cream, so no puppuccino for us!!! We were like why they still told us to wait in line when there’s no cream already? They said nothing, they didn’t want to respond to us, not even an apology for wasting our time. Alright, huge disappointment for this kind of service. We will l not visit this location anymore.

Service: 1

Kimmy HK

Worst service. Unskilled baristas. Terrible

Atmosphere: 3

Food: 1

Service: 1

wilford cross

Coffee was fine but the workers were slow to deliver the coffee.

Atmosphere: 4

Food: 3

Service: 2

Farshid Salimi

Staff are super slow and rude.

Atmosphere: 1

Service: 1

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