Starbucks

Silver Oak Plaza, 5805 Silver Creek Valley Pl, San Jose
(408) 763-0983

Recent Reviews

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Ritz Carlton

Who ever made the oatmilk pecan latte the morning of 11/3 you are unmatched gods gift to the earth because it was extremely well made&good.

Donna Stedcke

Went through drive thru they took my order when I got to the window they handed me my order except for my other drink and when I asked about it they said they didn't have it on the order I was annoyed and left

Food: 4

Service: 1

Natán Delgado

Today I visited this location to get a regular coffee and a few breakfast items. I received my coffee first, and everything seemed normal at the beginning. However, after waiting for about 10 minutes, my food still hadn’t come out. There were several baristas working, but no one seemed to notice me waiting. I decided not to say anything to see if anyone would acknowledge me, but unfortunately, that didn’t happen.

Eventually, one of the baristas kindly approached me and asked if I was waiting for something else. I told her yes, and she immediately took action to help me. She had a big smile, a positive attitude, and handled the situation quickly and professionally—I really appreciated her help!

While she stood out for her friendliness and attentiveness, I did notice that the rest of the team didn’t seem very engaged or cheerful, especially for a Sunday shift.

Overall, I’m grateful for the excellent service from the barista who assisted me, and I hope her positive attitude sets an example for the rest of the team.

Atmosphere: 5

Food: 5

Service: 5

Alejandra Sanchez

I was having a horrible day so I decided to make a stop to get a coffee, while I was waiting I saw a girl named Kiran handing over costumer's orders with a big smile and so kind, she was sweet and joyful, and that instantly make me feel better.

Farid B

Customer service was amazing!

Atmosphere: 5

Food: 5

Service: 5

Corrina Baca

Nice during med hour it's empty fast service

Atmosphere: 2

Food: 1

Service: 5

Patric

Next door to the VA medical clinic. Service was great. Very clean and lots of seating. Drive thru was brisk and in looked like they are very efficient. Great place to hide and hour away in.

Atmosphere: 5

Service: 5

Don Le

Love this Starbucks. Location is great right off of Coyote Creek Trail. Staff are always friendly and accommodating. Drinks are always made efficiently as possible and correct. Not much more to ask for!

Atmosphere: 5

Food: 5

Service: 5

Daniel Vasquez

Friendly staff

Tania Segovia

Service lately has really taken a downfall at this location. Wait times are extremely longer than usual and quality is not what it used to be.

Atmosphere: 3

Food: 3

Service: 2

Jean Sal

I had a truly wonderful experience at this Starbucks. The customer service was top-notch—the workers were so kind, patient, and helpful as we made our coffee and food choices. It's so nice to have such a positive start to the day. The store was also incredibly clean and had a great vibe. We enjoyed the brown sugar oat milk, cookie crumble frappe, and vanilla bean frappe we ordered. My ham and Swiss sandwich was also heated to perfection. Thanks for a great visit!

Atmosphere: 5

Food: 5

Service: 5

Caitlyn

Great service and drinks from this location.

Atmosphere: 5

Food: 5

Service: 5

O C

Mobile order take too long go thru drive thru and you’ll get your order after even is the line is long

Atmosphere: 1

Food: 1

Service: 1

Lety Alv

Ordered a coffee and water thought everything was fine till I looked at the water… the cup of water was dirty from the inside the cap too. It was weird dried stuff idk why they would give out a dirty cup with the water..

家樂Bill

This 5 star review is for Amy. She is so kind, professional and she knows her customers. We need to see more employees like her. This is my favorite location because of her

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