The fries weren’t that good and they were kinda rude
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The location indicated on Google maps is the backlot of a college next to a parking garage. I'm pretty sure that is not a steak n shake. Apparently it is inside the student Union which is closed to the public therefore it should not be listed as a public venue on Google maps.
Ruben Vargas
It is in side San Jose state student union wich is closed! For summer break!
TouchwoodTV
Still closed 6-17-2021
daniel bouchard
There are heros and legends. This place makes me feel like its somewhere in between and they will always be legendary!
Miracle Minton
It advertises open when its not
Kendra L.
Not sure why everything appears updated- this place is closed. Super bummed because we wanted to try a new place for a quick bite to eat but the phone number appeared disconnected (drops before ringing) and so we stopped by in person in an attempt to order to go, but the entire union is closed and locked up. Very disappointing.
Daniel P.
Literally took forever to get my milkshake, and I'm salty about that, unlike your poorly seasoned food. The food is cheap but decent for what it's worth, but the wait was long and the main complaint I have is the fact that they took a while to give me my milkshake. I asked for it with my original order with water, and I got the water and not the milkshake. I asked the server when it would be coming out, they said there would be a wait, but I was originally okay with that. Eventually, I finish my actual food, but I literally hadn't gotten it by then. They said that I didn't order one, so I re-ordered it and decided to wait. This was a fault of the kitchen staff, not the server because they knew I ordered it but I never got it.
Ivy C.
** THIS REVIEW IS MADE IN REGARDS TO PRE-COVID With my last visit, I am actually such a big fan of the fries. The sizes of the fries are so adorable and it's not too big or too small, unlike other burger places. Just like how the fries were a bit cheaper, the burger itself was a little bit more costly than the chili fries but it was not a big difference. A combo with fries and a drink is around $5 but $6 with tax. I remember the fries being overly salty though. The patty was more on the dry side but I thought the size of the patty was decent. They didn't really listen to my directions when I asked for no pickles and extra onions :(. Again, if you're hungry and don't have a lot of money then you can definitely get something here.
Alvin Doan
This restaurant offers awesome service and delicious meals. The best place in the area. The meals arrived quick and the rates were reasonable. I recommend this place.
Heads up - due to COVID, this location is closed for the foreseeable future.
Andie Shearsmith
We got the steak burger meals that came with a double steakburger, fries, 1 side (chili), and a regular shake. The shake came out first (before the chili) when i wanted it for a desert after the meal, but oh well. It was good and was still cold at the end. The chili came with the burger and fries, which i usually expect to come out first, but again, no big deal. Everything was hot and the toppings were all correct. I will definitely be back. They should add chips and guac as a side or appetizer....
Mike Thorburn
Fantastic place. Great food. Great service. Exceptionally whiny customers who don’t want to wait for their food and would rather eat at a bad restaurant with no customers.
Cameron Day
Delicious! Quality food at decent prices, if a bit heavy on the butter and grease. Amazing taste tho.
The fries weren’t that good and they were kinda rude
The location indicated on Google maps is the backlot of a college next to a parking garage. I'm pretty sure that is not a steak n shake. Apparently it is inside the student Union which is closed to the public therefore it should not be listed as a public venue on Google maps.
It is in side San Jose state student union wich is closed! For summer break!
Still closed 6-17-2021
There are heros and legends. This place makes me feel like its somewhere in between and they will always be legendary!
It advertises open when its not
Not sure why everything appears updated- this place is closed. Super bummed because we wanted to try a new place for a quick bite to eat but the phone number appeared disconnected (drops before ringing) and so we stopped by in person in an attempt to order to go, but the entire union is closed and locked up. Very disappointing.
Literally took forever to get my milkshake, and I'm salty about that, unlike your poorly seasoned food. The food is cheap but decent for what it's worth, but the wait was long and the main complaint I have is the fact that they took a while to give me my milkshake. I asked for it with my original order with water, and I got the water and not the milkshake. I asked the server when it would be coming out, they said there would be a wait, but I was originally okay with that. Eventually, I finish my actual food, but I literally hadn't gotten it by then. They said that I didn't order one, so I re-ordered it and decided to wait. This was a fault of the kitchen staff, not the server because they knew I ordered it but I never got it.
** THIS REVIEW IS MADE IN REGARDS TO PRE-COVID With my last visit, I am actually such a big fan of the fries. The sizes of the fries are so adorable and it's not too big or too small, unlike other burger places. Just like how the fries were a bit cheaper, the burger itself was a little bit more costly than the chili fries but it was not a big difference. A combo with fries and a drink is around $5 but $6 with tax. I remember the fries being overly salty though. The patty was more on the dry side but I thought the size of the patty was decent. They didn't really listen to my directions when I asked for no pickles and extra onions :(. Again, if you're hungry and don't have a lot of money then you can definitely get something here.
This restaurant offers awesome service and delicious meals. The best place in the area. The meals arrived quick and the rates were reasonable. I recommend this place.
Restaurantji Recommends
AWESOME STEAK I EVER HAD
Heads up - due to COVID, this location is closed for the foreseeable future.
We got the steak burger meals that came with a double steakburger, fries, 1 side (chili), and a regular shake. The shake came out first (before the chili) when i wanted it for a desert after the meal, but oh well. It was good and was still cold at the end. The chili came with the burger and fries, which i usually expect to come out first, but again, no big deal. Everything was hot and the toppings were all correct. I will definitely be back. They should add chips and guac as a side or appetizer....
Fantastic place. Great food. Great service. Exceptionally whiny customers who don’t want to wait for their food and would rather eat at a bad restaurant with no customers.
Delicious! Quality food at decent prices, if a bit heavy on the butter and grease. Amazing taste tho.