Wendy's
1845 E Capitol Expy, San Jose
(408) 270-0900
Recent Reviews
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This Wendy's used to be at least decent when i was younger, but now its too much of all the wrong things
Too expensive đ«°- its $16 per meal usually- since they are very averse to honoring any coupons or deals(even those in ads or on their own menu)
Too filthy đ- this Wendy's has always looked like its on the brink of closing, and truthfully its always the worst inside.
Too much of a line- the kitchens small, so the work is slow. Drive thru stacks fast and it's usually not worth the hassle
Worst part? Wendys food in general is pretty mid đŹ. They haven't changed their menu in years, but they've basically tripled their prices.
Its rough. But if you have to, it'll do.
Super slow service. Did not read instructions to not put mayo on burgers; both burgers had mayo.
Atmosphere: 2
Food: 3
Service: 1
The best restaurant for ever, those guys can of rude i will never come again to this place đ
This is probably the slowest drive thru I have been. Took almost 30 mins for me to get in and out of the drive thru. And I was just the 3rd car from the kiosk.
Also the employee taking my order kept messing it up and I had to correct him multiple times. Thats probably the reason the drive thru was super slow.
The food I got was substandard. The fries didnt seem fresh and the burger was just packed poorly.
Atmosphere: 2
Food: 1
Service: 1
Awful service!!! We ordered the new Krabby Patty meal, but was right away informed that the FROSTY machine wasnât working. I asked if I can still get the meal with a soda, and they said yes, but they didnât mention it was going to be a small soda. Got the meal in a regular Wendyâs brown bag, and what looks like a kidâs meal. I asked if this was the Krabby Patty meal, and they said yes. I asked if it was suppose to come in a box, and they gave me the dirtiest look and said,â thatâs the mealâŠit doesnât come in a box.â Was just asking a simple question because whatâs the difference between a Krabby Patty meal, and a regular hamburger meal??? I wasted $13 on this!!! Iâll be trying a different Wendyâs to see if I get the same thing or something different, and maybe better service.
Atmosphere: 1
Food: 1
Service: 1
This location needs some serious corporate oversight because 1 car making it through the drive thru every 5 minutes is totally unacceptable, especially when they STILL somehow manage to mess up your order. During my last visit here, my husband and I placed an order for drive thru pickup through the app and we literally, without exaggeration, spent about 30 minutes waiting to get our food and there were only 5 cars ahead of us. We ate in our vehicle in the parking lot and I saw that they did not include the Boo Book we purchased and when I went into the restaurant to go get one the manager girl that was there kept having the boy working the register come and ask me questions as if I was trying to get something for free and that was highly offensive since those books cost $1 and my receipt clearly showed that I had just dropped $40 on food in the same order.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chili Cheese Fries, Chili
Absolutely nasty, cold and no one listens!!! Go to another Wendys and save your money. You ask for fresh they give you old smh sad. DO NOT COME HERE!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nuggets
Since the remodel the interior is very pleasant and clean. Itâs almost too nice for a Wendyâs. The food is typical. The staff gets overwhelmed during the lunch rush, so allow extra 10m or so to get your order.
Check the app for ridiculously good deals.
Atmosphere: 4
Food: 4
Service: 3
Had an issue with the Wendyâs app as it kind of sucks usually but is actually worth it when it does work. Nonetheless, girl in drive through and manager were really proactive and eventually didnât even mind the issue but instead gave me my hamburger reward for free since scanner wouldnât take the code which was really nice and customer first oriented. Definitely would come back here based on that service and really helpful treatment from all their staff!
Atmosphere: 5
Food: 5
Service: 5
Twice in the last 10 days and they can't open on time you would think that a store that just had a remodel would be a little more professional
Restaurantji Recommends
The food is ok, where else can you get a baked potato from a fast-food restaurant? But the staff is so disorganized. During my visit on 7/10/2024, the trainee at the drive-through took my order incorrectly, providing only one hamburger instead of the two I had requested. While I understand that we all start somewhere, I encountered another issue when I ordered the second hamburger at the window, and paid for it, only to receive the one originally ordered hamburger at double the price. Unfortunately, my attempts to contact the restaurant went unanswered.
Atmosphere: 2
Food: 3
Service: 1
Absolutely love Wendy's breakfast! Seasoned potatoes and those buttery and flaky biscuits!!! When I drive around the Bay or East bay, i always look for a Wendy's first for breakfast or lunch. McDonalds has absolutely terrible tasteless food, its for kids. Wendy's is for adults!
Food: 5
Service: 5
This place just served my son a hamburger that was not cooked all the way ong I hope he donât get food poisoning this is crazy
When i drove into the drive thru. She assumed i was door dash and i told her i wasnt. We did that about 3-4 times before she took my order. Spent 14.07 on a meal and she didn't give me anything. I ask for everything at once to save her some time, but she gave things one by one then when I ask for ranch she tried to charge me 27cents. No spoon or crackers for my chile. She gave the car in front of me hand full of stuff.
Atmosphere: 2
Food: 3
Service: 1
Burgers are good but to small, in the picture the burgers looks big but it's a small one
Atmosphere: 3
Food: 3
Service: 4
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